I had ordered 3 products on 31st Dec 2021, created a return the day io received them as fit issues. have been calling CC nos everyday, for them to be picked up. Agents have been disinterested in helping. Finally got picked up on 15th Jan 2022 and since then no news on refund. They haven't even got the items back at warehouse. From Rashmi, Ruhi, Reema, and today also another name, they all assure a call back from supervisor by EOD but no one calls. They refuse to let me know the status of my refund,
Shall never order with Zivame ever again. Horrible after sales service. Was this information helpful? |
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