Zoomin India — payment done but order not placed 23/10/2018

I have placed my order on 23/10/ 2018 by zoomin app and payment has been done of rs 244.25 through PaytmApp, payment has been deducted from my wallet but the order was not placed. Look after this matter as soon as possible.

Transaction ID: TR-749FD24526A3A0A5
Merchant Website: www.zoomin.com
Amount Paid: 244.25
Order Date:23/10/2018
Paid At: White Ventures Online Private Limited

Thanking you.
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Comments

I placed my order on 23th October.. Delivery date was 27th..Today is 28th October but my item hasn't been delivered..& when I try to track shipment it showing that there is a dealy beyond our control.. Please help me order id-ZIMP1-YVEABV5Z help me it is very disappointing help me anyway

I ordered a photo mug with an expected photo graph, but i got empty mug without photo which is terribly disappointing, so how can i return my mug since no customer care service numbers are not working properly, replace my mug or return my payment, do please give me a solution,
Hello team Zoom in. Very bad that you don't have any contact numy. I ordered photo book of silk cover. You send me ordinary hard cover book. Please take this book and give my the booy with silk cover.

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