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Zotezo.com Complaints & Reviews

zotezo.com
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Updated: Dec 27, 2018
Complaints 139
Resolved
14
Unresolved
125
So far, so good. Zotezo.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zotezo.com will keep up the work and continue to help more customers with their concerns even better 🤝
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1
nutrilite daily multivitamin and multimineral tablets - 120 tablets your refund
0
Got Cheated
0
Product not delivered even after 30 days

Zotezo.com reviews & complaints(139)

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S
Sufi Kashyap
from Chandigarh, Chandigarh
Dec 27, 2018
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nutrilite daily multivitamin and multimineral tablets - 120 tablets your refund

Address: Chandigarh, Punjab, 160014
Website: www.zotezo.com

Team play with me unnecessary promises
We deeply regret to inform you that your Order ID[protected] is
delayed due to Out of Stock. We estimate your order to be shipped latest by 22/12/2018 and will notify you as soon as you order has been dispatched. YOUR PURCHASE ORDER #[protected]/ Placed on[protected]:00:32
Nutrilite Daily Multivitamin And Multimineral Tablets - 120 Tablets
285858ID
AFTER...
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S
sneh karir
from Mumbai, Maharashtra
Nov 14, 2018
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money debited twice on single order

Address: Mumbai City, Maharashtra, 400022
Website: Zotezo

Hello sir/madam,
Myself sneh c kareer and i ordered morephon blood pressure monitor but the amount was debit twice on a single order through paytm i got message from my bank i wont take this please refund my money back
The amount which i am able to pay was 814 but i paid 814 + 810 =1624 which is unnessary a problem..
Its my request that please refund 810 back or else i have to cancel the whole of the order...
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P
poornima karanth
from Karkal, Karnataka
Nov 12, 2018
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accu chek active test strips

Website: zotezo.com

I ordered accucheck active test strips on 26th october 2018. On november 4th i received a message stating tht product has been delivered although nothing reached to my address. I called customer care number many times and also wrote an email.. Nobody contacted me so far.. Not bothered about delivering goods for which money is prepaid. My mother is a diabetes patient and i am checking her blood sugar whenever needed. As the good was not delivered...
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D
Dvanz
from Mumbai, Maharashtra
Sep 29, 2018
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my order - zotezo is a cheat

Address: Kolkata, West Bengal
Website: Zotezo.com

Order number (Barcode[protected]

I had a prepaid order of medicines

I received less quantity of one product than my ordered and paid quantity. No refund has been done

My order arrived after more than a week - for medicines they need to deliver faster. And that too they delivered after several reminders

One of the medicines has been charged higher than the printed mrp price. They...
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N
neelam60
from Ahmedabad, Gujarat
Aug 28, 2018
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defective product

Website: Zotezo.com

I ordered a dr. Morepan bp monitor from zotazo. The product arrived 2 days late and is not in working condition. I tried it after changing the batteries still it is not working. I am trying to upload a photo of the product in rma but cannot. It is not specified which file type is required. Tried the customer care but their representatives seem to be busy to take my call....
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J
jayasg
from Bengaluru, Karnataka
Jul 30, 2018
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fraudulent company/website

Address: Kolkata, West Bengal
Website: Zotezo.com

Zotezo.com. This company take orders from public by displaying items with status "In stock". The customers pay full amount through net banking. Even after 15 days or one month they dont send the items purchased. When we contact they say out of stock and provide us refund option. But they deduct the shipping charges from the amount paid. Please look into this matter urgently as they are collecting money from public and using it for their business....
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V
V.L.NARASIMHAN
from Delhi, Delhi
Jun 4, 2018
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50 blood glucose test strip of dr morepen - order no-100101913-27.05.2018

Address: Kolkata, West Bengal, 700071
Website: ZOTEZO

I have ordered on 27.05.2018 50 glucose test strip of dr morepen through on line & paid full payment. They have not still delivered the product though that medical product is critical. I have contacted innumerable times through phone & web site. But in vain. They are dodging by telling today or tomorrow or restricted area
V. L. Narasimhan bcom, fca
Finance manager,
Beml ltd,
Unity building, 5th floor,
C-block,...
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L
Lavanya Chebolu
from Hyderabad, Telangana
May 15, 2018
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accu chek sugar strips

Address: Vizianagaram, Andhra Pradesh, 535002
Website: zotezo

Placed order somanys days completed. We paid money also. Not came product or even message... If stock not there send amout back...when stock is not there why you are keeping products to sale. Send amout back. If stock is there send urgently the stock. We are using this app regularly. Now you are became fraud are what. Reply some. Send stock. Very wrong your way....
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M
Madhumita Tripathy
from Gurgaon, Haryana
Feb 25, 2018
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wockhardt sugarchek advance glucometer with 10 free test strips and dr. morepen bp-02 automatic blood pressure monitor

Address: New Delhi, Delhi, 110075
Website: www.zotezo.com

Dear sir/madam at customer care @ zotezo.com,

1. Please refer my purchase order #[protected] placed on[protected]:36:12 for wockhardt sugarchek advance glucometer with 10 free test strips and dr. Morepen bp-02 automatic blood pressure monitor.

2. It is requested that the items may please be despatched and delivered at the earliest. I would like to state here that i had placed the orders in good faith and...
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D
Durga Prasad Arjunahi
from Delhi, Delhi
Nov 17, 2017
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delivery delayed

Address: New Delhi, Delhi, 110001
Website: Zotezo.com

I was given an order to supply of a pack of 50 strips for use to test blood glucose with the dr, morfen glucose testing machine and its delivery was fixed to deliver on 17 november, 2017 but till time no response from the zotezo.com is received. I also tried to contact to customer care on phone no.[protected] two times but i could not success. If the time is note important to the zotezo then marketing/selling must be stopped and don't fool...
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K
Koolkhushi25
from Chennai, Tamil Nadu
Jul 1, 2017
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Product not Shipped, Money not Refunded

Address: 530002
Website: Zotezo.com

Order ID[protected].

No details on shipping the order or any other update on order status, Tried calling the Customer Care hundred times, looks like fraud because everytime the call disconnects in 3 minutes and there is no response. Request whomsoever is concerned with Zotezo to refund the money.

Also, would suggest people not to buy anything from Zotezo ever, looks like a fraudulent website with irresponsible...
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H
hazelcomp
from Mumbai, Maharashtra
Jun 29, 2017
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Infrared heater

Address: Kolkata, West Bengal, 700071
Website: www.zotezo.com

Order id[protected] order placed on 31 may, 2017
defective piece shipped by the vendor,
product taken back,
no refund or replacement as yet
no response to emails
telephone IVRS system disconnects after 3 minutes, tried more than 100 times yes 100 times
see big advts on newspaper inviting partners

Should i write an email to CM of West Bengal, seeking her intervention to get my meagre...
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C
Chinmay Ganpatye
from Mumbai, Maharashtra
Jun 26, 2017
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Zotezo is the worst!! Don't buy!!!

Address: Thane, Maharashtra
Website: www.zotezo.com

Zotezo is the worst!! Don't buy!!!

Ordered hand blender after seeing times of india advt. I thought it's a genuine company. Delivered used product and their customer care is dead.. No reply to multiple mails.. Not a single call back on rma (Return request) raised on their site.

Their facebook page is also suspicious. Such company who has such bad reputation which can be seen by reading reviews on multiple site...
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H
Himanshu Ahuja
from Agra, Uttar Pradesh
Apr 12, 2017
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Delivery of products

Website: www.zotezo.com

I have placed a order on 31_3_2017
By order no[protected] I have received mail on 4_april 2017 that your product will reach you 5-7 business days and they are providing me courier details
Courier - Dtdc

Tracking Number - B35297286
When I try to track so dtdc courier having no records of this docket so I have complain this to there customer care no on 7 April but there is no support from your company...
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Sangita Saxena
from Noida, Uttar Pradesh
Mar 30, 2017
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Unethical behaviour-cheating by zotezo

Address: New Delhi, Delhi, 110021
Website: www.zotezo.com

NO REFUND/REPLACEMENT-Pse see the following communication for action:

Ticket History
Sumi Dutta | Mar 29, 2017 11:36 AM
Dear Customer,

Thank you for get in touch with us and apologies for the inconvenience caused. Your RMA has been cancelled from the seller's end. As per the seller the product is perfectly ok. For further assistance please contact with the seller.

Thank you
br...
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sonali chaudhari
from Sangli, Maharashtra
Mar 19, 2017
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Faulty qubeplex insect & mosquito killer machine

Address: Kolkata, West Bengal, 401303
Website: care@zotezo.com

This is regarding Qubeplex Insect & Moisquito Killer machine which was delivered on 11.03.2017 against order no.[protected] dtd. 27.02.2017.
On opening the pack, the machine was found with broken condition. The Pin of the machine was received with damaged condition and cannot be used.

I tried the customer care number[protected],[protected] but the number is continuously giving busy tone, or if you try calling...
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M
Manav Golecha
from Noida, Uttar Pradesh
Mar 16, 2017
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Product not received after 3 weeks

Address: New Delhi, Delhi, 110027

Hello,

I had placed my order on this site three weeks ago for sheik gym gloves worth 3050 rs and haven't received my order.This is a fake website as they don't reply to emails and their customer care is never reachable.

Kindly investigate and lodge a complaint regarding them.This site has various bad reviews on google and they are scamming people.Please issue a police complaint before they scam more people....
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M
MayaCM
from Mumbai, Maharashtra
Mar 11, 2017
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Order cancelled and no refund given

Address: Kolkata, West Bengal
Website: www.zotezo.com

On 20 february, 2017 i placed an order (Order #[protected] for aromatherapy oils totaling ₹1, 080.00.

In the morning of 21 february 2017, i received an email from the company saying my order was packed and ready to ship.

In the evening of 21 february, 2017, i received an email from the company stating that my order would be delayed because the product was not available. A revised delivery date of february...
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Prasadtvp
from Akkarampalle, Andhra Pradesh
Mar 10, 2017
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9 Products ordered , half cancelled and one not received , No cust support

Address: 517001
Website: www.zotezo.com

Ordered wellness products at Zotezo. Order ID[protected]. After a lapse of 20 days only part of products received and some orders cancelled . One item not delivered and complained about this. even after a week no response from Zotezo. No customer care at all and no phone is working . All the products are available better price in Amazon . Each and every product charged with Courier charges . Still after 25 days the company is not in a position...
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Perigrin_falcon
from Imphal, Manipur
Mar 9, 2017
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Money not refunded

Address: Kolkata, West Bengal, 700071
Website: Zotezo.com

I had ordered a induction cooktop from zotezo.com on 21 feb 2017 .after few days i got a mail that your product delivery would be delayed due to price mismatch .after that i havnt got any mail from them .i checked my account on zotezo.com where i found that my product has been canceled by the seller .so in that case money should be refunded to my account but still i havnt got my money .
I have mailed them so many time and got no reply...
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