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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1011

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B
Billa Grewal
from Gurgaon, Haryana
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debit freeze

Am not able to do a transaction due to debit freeze on my airtel payment bank account i have transfered rs to do a recharge to my no bt now i can't able to do recharge and also not able to transfer money to my account due to debit freeze on my account i am facing this problem because i am using airtel money from a longer time i have no other app to recharge my no...
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S
Satyendra Kumar Rai
from Delhi, Delhi
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excess bill amount in previous two months

Sir/mam,
Through this letter i would loke to make a request to you to check my bill prepared in previous two months.

My previous two bill (I. E. Of october and september) are charged too much (I. E. My bill is too much). Bill amount is much larger than it should be and there are certain mistakes in it. Please check my bill.

I hope you will look into my problem and will reply soon....
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C
coolshan
from Delhi, Delhi
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my car is stolen

Address:New Delhi, Delhi, 110031

As I sad my car is stolen so I have to show call details of that day which is 30th october 2017 and my mail id is "[protected]@gmail.com" so please help me I have to show the same to insurance company . My phone no is [protected]. I have to claim the insurance so please help me...
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H
harinja
from Asansol, West Bengal
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could not able to recharge

Address:Kolkata, West Bengal, 700040

My mobile number [protected] has been ported-in to Airtel by[protected]:30.

But I am not able to recharge in the above number. So many times I have tried, but problem has not been solved till date. Airtel personnel had told that the matter will be solved within 13Nov 2017. Even after their commitment, the matter has not been resolved till date.

I would request to look into the matter and solve the case urgently.br...
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D
dipkrbhatta
from Dhing, Assam
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migration from post to prepaid scheme

Address:Barpeta, Assam, 781301

Dear sir/ madam,
I requested several times to migrate my airtel number from postpaid to prepaid mode of payment. I submitted all my necessary documents on 31st october and since then i've been waiting for the effect. But failed. Can i further request you to have the effect at an earliest? Otherwise i'll change the network by portability. Please do needful....
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R
Rashmi_nair
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

device claim service request # 2504044

Address:Thane, Maharashtra, 401203
Website:www.airtel.in

I'm adding the same email, which was sent to airtel..

Dear airtel,

I'm writing this to know & understand why my claim request was rejected, since as per your policy the damage will be covered after 15 days of subscription.
However, this unfortunate incident occurred only after 20 odd days.

If you can't give me an appropriate solution/answer for this, i would request you to waive-off the...
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B
Boney Ballabh
from Bengaluru, Karnataka
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device claim service request #2531824

Hi,

Its really sad to hear that airtel is providing very very bad service in the secure claim department. I raised a request through airtel secure for my phones earpiece not working properly.
They asked me for the documents. No one came and inspected the phone for the said problem. And then i got call saying that it is a manufacturing defect and closed the service request.
Now i have few logical questions for...
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P
prajeet tracy
from Mughal Sarai, Uttar Pradesh
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I'm complaining about the slow 4g internet connection

Worst internet speed as well as 4g is concern. Some times the internet speed is 3 mb/s and most of the time 122b/s. Airtel if you are providing 4g so please be true to your words.in advertisements you exaggerate the things but reality is worst than i thought. I have recently bought your 4g dongle just for downloading movies and the performance of the dongle is more than worst. It's my humble request to please fix this....
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P
Pramod Sogal
from Bengaluru, Karnataka
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refund of installation charge of rs 500/-

Address:560043

1. On 11 nov 2017, i put in an online request on airtel website for a broad band connection at my house at the following address:-
Col ps sogal
I block, flat no 335, 3rd floor,
Sena vihar, kamanahalli main,
Bangalore-560043.
2. The cfa number is[protected], & airtel order number is 33601970.
3. On 12 nov 2017, one person named naushad ([protected]) of laxmi teledad reported to my house and asked me...
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V
V M Balasubramanian
from Melur, Tamil Nadu
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ported my mobile no.9345239424 from reliance to airtel not activated

Address:625003

Airtel — unable to activate airtel sim

Mobile no. [protected]
I have ported my number from reliance tn circle to airtel tamilnadu circle on 6th nov 2017. The old sim got deactivated and the new sim shows signal bars, however i am unable to call 59059 to activate my new sim. I tried reaching out to airtel customer care multiple times however they have failed to resolve my complain. Please treat this as an urgent priority...
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S
SanjeevTayal
from Bengaluru, Karnataka
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mnp request stuck

Address:560102

I submitted my mnp in an airtel bangalore store for porting from vodafone kolkata post paid number [protected] on the oct 27th. Airtel says all documents are accepted in their system still it shows it's waiting for mnp. It's been more than two weeks now. I've also opened a ticket 81065939 with airtel mnp helpdesk. No progress so far. My vodafone balance is fully cleared still mnp isn't happening....
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P
Prajshayanshrit
from Pune, Maharashtra
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my mobile no message facility are stop remaining 53 hrs

Hello...
Respected sir.. My mobile no is airtel [protected]. This is mobile no. Message facility out or in msg stop of 54 hours... I would call at customer care so arrogantly speaked call not again again... Sir my all application on this no... So not received message... I would at change sim in 3g to 4 g... I have customer care call but not satisfied... So solve my mobile no problem....
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K
Kailash Chandra Satyawali
from Delhi, Delhi
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failed excess refund process.

Address:New Delhi, Delhi, 110014

I have paid extra amount in error @ 468.00 on 12th oct 2017.

I have been calling and mailing since then to airtel customer care. It has been more then a month but i have not got any appropriate action from airtel.
Everytime when i call or mail they give me a different deadline but i did not get any fund in my bank account till the date.

Thanks
Kailash...
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A
Amith Srinivas
from Bengaluru, Karnataka
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excessive billing of inr 66, 000 and not refunding

Address:Bangalore, Karnataka
Website:airtel.in

Hi,
This is a complaint against airtel india regarding excessive billing of inr 66119 on my mobile no [protected]. Airtel has accepted that it has wrongly billed but the payment got autopaid from my credit card.
Airtel is misleading me for last 2 months saying that amount will get credited back or refunded to my credit card. But the amount is still not refunded. It has been escalated to appellate team and they say its the highest...
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N
Nidhigarg0489
from Bathinda, Punjab
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airtel cancelled my delivery without my permission

I had ordered an iphone x on 12 nov 2017 at around 8 pm. I received a message on 13th nov night that the phone has been dispatched. Also, today morning i received a message saying that the phone is out for delivery. On checking the status online i found the status to be cancelled. On spending hours with the customer care all they have to say is that it has been received from your end. Can you explain your sources?? And can you have a look...
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S
Srikanth_Kasa
from Bengaluru, Karnataka
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postpaid bill is not getting to email id.

Address:560043

I have paid for my postpaid number, as i am not receiving the post-paid bills to the my mail ID. which is updated with airtel account. Please send us the bills which i paid for this number- see the below details

Name: Srikanth Kasa
Mob No: [protected]
email ID : [protected]@gmail.com...
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R
ricbabe avenger
from Agra, Uttar Pradesh
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internet service

Address:West Singhbhum, Jharkhand, 833201

Airtel is a # network worst network turd network every single sledging word are there in this universe is dedicated to this useless and garbage company. It provides very worst of worst network specially in jharkhand west singhbhum region. Every day i suffer this network problem in internet browsing. Due to that my official works get stuck for 1 to 3 hours. Very worst of worst network. Airtel shameful act is it tells white lie in front of...
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P
Priyank Rambhia
from Mumbai, Maharashtra
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refund not received for my dth account disconnection

I had placed a request to cancel my airtel dth connection on 9th oct 2017 due to bad services provided them. All the equipment's were recovered by airtel representative within 3-4 days of my request. It's now more than a month that i am still waiting for my refund but everytime i call the customer care team they tell me that there is no such request for disconnection placed for your connection and they place a new disconnection request everytime....
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V
VTQz741
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid mobile service - outgoing not working

I am unable to make outgoing calls and send messages on my airtel prepaid phone. Internet services are working properly. It says the outgoing services have been blocked because of non payment of bills. I am on an unlimited calls plan with an additional balance of 1000 rupees on my phone. I have a tamil nadu based sim but am currently in kerala. It was working fine till yesterday (13.11.2017)

I have already lodged a complaint...
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A
Ann79
from Mumbai, Maharashtra
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incoming calls and sms not working

Address:Hyderabad, Andhra Pradesh

My new sim got activated on november 9th 2017. Only outgoing calls working. Incoming calls and sms not working. I have visited airtel showrooms several times and called 121 several times. They have not resolved my issue. Every time the reply is wait 48 hours. Today i called again 121. They informed that all new connections are facing this issue. I am unable to receive important calls from my office....
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