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Airtel Complaints & Reviews

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Last updated May 16, 2024
Complaints 54506
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Airtel reviews & complaints page 1063

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A
Arjuna Suresh
from Bengaluru, Karnataka
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rejected to provide invoice for recharge

I have charged my number for 349 on september 30th and till today i haven't received invoice as soft copy for same. I have requested for invoice calling customer care. They are denying to provide for same.

Very disappointing experience with airtel.

Got too many calls from customer care from different people and fed up of explaining the issue with everyone and still issue is not resolved....
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B
bhascorp
from Chennai, Tamil Nadu
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misleading messages and incomplete information

Address:Thane, Maharashtra, 421202

On[protected] at 3:25 pm i received a pre-recorded call from airtel stating that the remaining validity of my previous recharge is 2 days. Again on[protected] at 1:59 pm i received a sms stating that the remaining validity of my previous recharge is 1 day and also i received a pre-recorded call from airtel stating the same. Whereas, my pack had already expired on[protected]. And because of these misleading messages from airtel i lost my balance...
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M
minalpowar
from Mumbai, Maharashtra
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refund the balance rs 193.85 which is still pending

Address:Mumbai City, Maharashtra, 400055
Website:airtel consumer complaints

Respected sir/mam,
I am myself miss minal nagesh powar. Last month on 16th september saturday my balance is zero without putting separate internet pack. My normal balance was rs 193.84
And data connection was off. No internet was operated on my
Mobile. I have already sent my complaint on santacruz west airtel
Service provider. Plse refund my normal balance rs.193.84 on my mobile which is prepaid. My complaint...
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S
saroams
from Bargarh, Odisha
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unsuccessful recharge for 9957148508

I tried to recharge my prepaid mobile [protected] thrice or Rs. 399 from SBI bank once and HDFC bank twice on[protected] but failed due to some reason. The amount has not been refunded. Please get the amount refunded.

mohinder Singh Saroa, Dibrugarh, [protected]...
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P
from Bengaluru, Karnataka
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outgoing call issues

Address:Pune, Maharashtra, 411046

From last one and half month i am hear the incoming audio voice but my voice is not hear by calling or called person. When i am at office location
(Hinjewadi) this issue was occure

I have raised complement two month backs but no one was looking into.

This is very worst service by airtel.

No one was looking into it so i will write following line. :)
Cell no [protected]
br...
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R
RajatGpl
from Delhi, Delhi
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aadhar card is not able to link : airtel store nehru place

Address:New Delhi, Delhi, 11078

Hi airtel team member
Iam very surprise to see your disciplined work in terms of aadhar, executie tolds me that sim is belongs to other region so iam not able to punh here, it means i need to go in my region for attached the aadhar card, great process and great customer care as well as great execution guys.

I am also thinking that after your very supporting reply should be come & im sure you people come with some gyan...
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H
Honeysr
from Noida, Uttar Pradesh
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claim rejected by giving a lame excuse

Address:Dehradun, Uttarakhand, 248001

I subscribed for the airtel secure plan 8 months back and was paying dam 79 rs per month. And now when my handset is damaged and i requested for the claim they rejected my claim saying that the phone got damaged in mysterious circumstances. Then why the hell you made me assure about having my back when my phone gets damaged.

This is so damn pathetic.
Resolve my issue or i'll be heading to consumer court for fraud promises...
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J
jyotitap
from Kolhapur, Maharashtra
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I want call detail incoming

Address:416001

Sir,
I used airtel number [protected] . Now ll request u to give me call detail list of incoming & outgoing number for sept & oct 17 on my mail id
[protected]@yahoo.in
Pl do needful
thanking you...
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A
Aniket Sagvekar
from Mumbai, Maharashtra
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regarding online bill payment

Address:Thane, Maharashtra, 421201

I've paid. The bill online through axis bank
But the airtel company said that i've not paid the bill
Please take quick action about this
I've attached axis statement along this
Thank you...
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Hi team,
I am getting double charged for the internet connection in the monthly bill. This issue is going for last four months. But not been resolved. One strange thing and shocking thing was they told me that so many numbers are tagged under my name that is why i am getting double the amount in the airtel bill. How come so many number first can be tagged and collecting the bill amount for that. This itself a illegal activity. After...
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S
shreyadutta
from Bihpuriagaon, Assam
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case of fraudster

A guy from myntra called up at 13:36 on 10/10/17 saying that i have won a lucky draw which includes some expensive gifts. To avail this he asked me to purchase worth rs 4000 or above. At 18:44 another no rang up he asked the card details including the otp no. Falling in the trap i disclosed the otp no and he has debited an amount of rs 20000 at airtel money.
The details are
Tran date debit particulars
10/10/[protected]...
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M
MANDAR KELKAR
from Pune, Maharashtra
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no coverage at all to newly port number & mis selling of plan

Address:Pune, Maharashtra, 411045

Hi, i ported my number [protected] from vodafone to airtel when airtel approached me mentioned 25 gb data for each month & excellent network.
Now 100% calls are getting dropped & coverage is very poor.
Customer number is [protected]
Cell number - [protected]

I was promised of 25 gb data each month & in invoicing i can find only 1 gb data is given & i have been charged for all extra usage.

I...
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Today, i have received call from number, saying that they are calling from lok adalat court as a case was filed against me for outstanding airtel bill and they have sent me 2 notice (Which i have not received).

I have been using bpl connection for very long time which got ported to airtel connection (After bharati airtel took over bpl) but after marriage i had to shift to another place.

A few months back my...
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K
kashwini74
from Noida, Uttar Pradesh
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broadband connection request not processed

Address:Ghaziabad, Uttar Pradesh, 201002

I raised connection request ticket on saturday 7th october 2017. One of the guys from airtel called me and said, they generated the appointment request on your address for the same day. Even after 5 days, i only got calls for appointment scheduling but they didn't visit till now.
They are not confirming whether they can deliver the plan or not.
Lead id - [protected]
And [protected]...
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R
rachitabatra
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inappropriate charging of bill amount

I'm on international roaming since july'17 and i confirmed with airtel customer care if i should convert my number to prepaid from postpaid to avoid overcharging of bills. Following are my issues:
1. Team misinformed me that i will get a bill of only rs 149 per month for using postpaid number, with which i will be able to receive sms and number will remain active. And no surprise, i received a bill of around inr 6000.
2. Team...
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V
Vasudeepa
from Kunnamangalam, Kerala
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airtel outgoing sms not working

Address:Coimbatore, Tamil Nadu, 641045

Dear sir / madam, i am dr vasudevan. I am a airtel coimbatore prepaid customer. I am not able to send outgoing sms. There is no problem in incoming and outgoing calls. I visited many times in airtel store and have called 121 so many times but the problem still persists. [protected]
Please urgently resolve my issue. I don't know why this is happening. I am really fed up with this issue. It is difficult at times if i can't send sms.br...
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M
manashsilpop7
from Dharmanagar, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but pack not activated

Address:799250
Website:airtel

Sir, i have recharged rs 97 (400 min free call for 24 days pack) via airtel online service, amount debited from my axis bank account showing recharged successful but free voice call pack not activated to my airtel prepaid account. Amount of rs97.00 axis bank transaction refference no[protected] dated 11/10/17. Plz sir solve my issue as early as possible.
From
Saumen pal
[protected]

Email:- [protected]@...
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R
Ratul Barca Mukherjee
from Kolkata, West Bengal
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recharge of rs 149

My recharge was unsuccessful but money is credited from my bank account
Hello! You have initiated to add rs.149 to your account [protected]. Please keep the txn id[protected] for future reference
This is my reff no.
What to do??
When will i get my rechrg amount??
Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 149 and txn id[protected] has failed. Please click...
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B
Bathija Roshni
from Mumbai, Maharashtra
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worst network, not happy with the service and lack of commitments

Address:Thane, Maharashtra, 421002
Website:Worst service ever

I decided to port my number, bt airtel provider rejected my request because of my outstanding bill amount, and they sent me a bill of rs. 475 everytime they say abse u ll nt b charged for sms, and everytime they charge me for sms... Airtel netwrk is the worst network ever, plans ko dete ho jio ko dekhkr pr apni service ko toh dekho, bade aaye jio ko takkar dene wale......
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A
Ajita Madhavji
from Mumbai, Maharashtra
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no coverage in ballard estate area

Address:Mumbai City, Maharashtra, 400038

My complaint registered undercogcl[protected] is not resolved as per a sms sent. I have complaint 15 days back and was told it will resolve by 28th sept., long lapsed. Today morning i was told 48 hrs, n recieved a msg promptly that issue is resolved? Absurd to hear this. We are harressed that this is the only provider who has coverage issuses. I am in ntc house ballard estate which has no coverage when we enter the building. If i need to...
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