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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1169

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N
Nikhil 88
from New Delhi, Delhi
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poor services, worst commitment level of customer care reps.

I carry an airtel postpaid connection with mobile number [protected] for many years now.
Lately due to poor service i wished to port out from airtel thus requested for port out code, the retention's dept rep. offered infinity plan of 349 with unlimited calling and 31GB 4G data/month. since that very moment my data has completely stopped. i called customer care multiple times but every time they tell me some diagnosis steps. I'm perpetually...
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A
Adarsh Kandoi
from Gulaothi, Uttar Pradesh
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outgoing calls blocked

My airtel number is [protected]. Got this number in siliguri and currently i'm in hyderabad. Outgoing calls are blocked!!! Tried reaching airtel customer care @121 but that's an infinite loop of choosing options with absolutely no results.
Why would you promise free incoming and outgoing on national roaming and then block outgoing calls??? Seems like a spam to me!...
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Address:Ahmedabad, Gujarat, 380058

I have been complaining more than 5 times since last 1 month. Every time i call customer executive, he or she register my complain and promise me a date. But my problem is not resolved yet. I called 5 time after every promise date but here i am with same problem. I live in ahmedabad bopal area nd this area is v crowded. I want to write more but there is a limit of 350....
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Prashant Gahalot
from Delhi, Delhi
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349 pack benefits not given

I have an Airtel number [protected].I had renewed my Unlimited pack of 349 yesterday ie 9 Aug but today while trying to call in the morning it showed no balance and no data pack. I had to do other recharges of 200 and 101 just to make some important calls and schedule meetings. I called customer care and she was unaware of the issue and couldn't help me. I demand for my benefits of the 349 pack and also money used for my other packs to be...
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A
Ashraf Adenwala
from Mumbai, Maharashtra
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worst service by airtel and illiterate technical people

Address:400102

Hi my number is [protected] I have ported from Vodafone to airtel on 23 July 2017 after completing all formalities. My sim got network of airtel and I have recharge with 450 but only outgoing call and Net was activated and no incoming call and anybody call me it shows please check the number you have dial so have visited gallery at 4 4bunglow Andheri west and spoken to Kiran about the same so she ask me come after 24 hrs as its a technical...
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S
Singhuraina
from Vadodara, Gujarat
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plan of 399 unlimited l+s +70 gb data/day

Address:Gurgaon, Haryana, 122001

I have previously also submitted my complaints regarding my last recharge of 399 in which your giving unlimited L+S + 70GB data/day but, after my recharge I have received only calls with 4GB data, and that tym I don't know about that my unlimited calls are also valid for 1 month, so I have only did complain for data activation as per plan, but now I don't have unlimited calls as per plan...u peoples making your customers in trouble and suffer,...
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S
subbarao.k
from Indore, Madhya Pradesh
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cheating of recharge

Address:500084

Shown on a the app recharge of rs45, they will provide 300mb data and done the recharge according to that immediately

And after recharge they gave only 75mb. On the day this is been faced second time
And this airtel is a fraud service as i see
Change to vodafone. Reliance or any other service as this airtel is a complete fraud comapny... Now people realized that bsnl is the best....
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A
abbas aly
from Mumbai, Maharashtra
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bad network and voice call

Address:Mumbai City, Maharashtra, 400033

The network quality in south bombay particularly in byculla east has gone from bad to worst. Almost mandatory call drops and connectivity issues and when we connect voice is bad and call drops. Rather than spending money to advertise fake customer satisfaction invest in providing real service.. I have been an airtel user for over a decade now and with each promises of better speed and connectivity the reality is far from the promises.. ([protected]...
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S
Sunny Watson
from Hosur, Tamil Nadu
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charging - booster plan without my consent

Hi,

I am a victim of charging the booster plan which is of Rs 100/- for 1GB, which I have activated for the particular month and I have been told that it will be automatically deactivated once the monthly bill cycle generates. But to my shock, I have been charged month on month, till I get to know to that I have been charged on my every bill cycle and when I asked to the customer care they are telling that it is automatically...
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R
RADHE JEANS CHOICE
from Surat, Gujarat
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cheating done by airtel digital tv

Address:Ahmedabad, Gujarat, 382418

My Airtel Digital Id is : [protected]-001

On 31st July 2017 I contacted airtel customer care for recharging my tv connection, there was 284 per month is my base plan at that time, i had requested to their representative to change this plan to 199 plan per month, first i called they said ur plan is changed but when i saw in airtel app there is no changes in my base plan then i again called customer representative of airtel to...
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E
Er Jatin Gaba
from Hyderabad, Telangana
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airtel 59059 is not working for sim activation

Address:Hyderabad, Andhra Pradesh, 500043
Website:www.airtel.in

I've ported my no.[protected] from jio to airtel and the no has been successfully ported. I've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number. So please try to get solve this issue and you can contact me on my alternate no [protected]...
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K
kauraldh
from Jammu, Jammu and Kashmir
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cheated, humilated and fooled by airtel staff

Address:Ludhiana, Punjab, 141003

Sir,
I am a loyal customer of airtel. I am attached with company from more than 10 years. I have many airtel connections in my family and with my staff. I am using one broadband and 2 airtel mobile connections.
I visited your ludhiana showroom at ferozpur road to deposit my broadband bill on 26th june 2017. Your sales person mr piyush told be about new 4 g plan and convinced me. I purchased a 4g device for 2500 and took 499...
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H
Harjeet Sam
from Shimoga, Karnataka
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network and net issue

My net has lot of issues it automatically goes to 2g from 3g
It works in 3g from jus few secs den it goes to 2g
N i have network issues
Call does not get connected sometimes
Idk y airtel network is soo careless😡😡
If v have improved work on internet d signal will go off or net ll go to 2g
N v get annoyed by it
Evn now my net went on 2g
Plzz kindly look into d matter...
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R
raghurama86
from Mysore, Karnataka
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worst customer care service from airtel

Address:560041
Website:www.airtel.in

The most unethical customer care and worst customer care service.

I had a family plan where in i had 3 child number and i wanted to change my plan to a different family plan, i called the customer care number on 3rd at 9:30pm. The customer care person changed it to a completely different plan and when he could not rectify it, he gave it to his manager who was a lady and she told it was not possible to make changes and i had...
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N
Neeraj Shami
from Varanasi, Uttar Pradesh
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worst network in area indirapuram and vaishali ghaziabad

Address:Ghaziabad, Uttar Pradesh, 201014

I would like to inform you that in our area Airtel has worst network coverage and it become day to worst. Could you please look into it instead of giving advertisement "Airtel is Best in remote area" please work on your network and speed of data. I have 4G dongle, in our area we cannot receive 4G network even 3G and 2G is not received. Kindly you work on it instead of false advertisement on National channels...
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A
Aditya Narasimhan
from Chennai, Tamil Nadu
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no service coverage - all of a sudden

Address:600017

M facing serious issues with airtel! All of a sudden you disconnect my network for no reason absolutely!, 11:30 am : there is no signal 12:pm: tried reaching the customer support through a friend's prepaid number - the ivr is pathetic and does not guide the customer to the support person to address the issue. 12:30 pm: had to literally cut an important call of my colleague, so that i can use his phone to raise a complaint. Now postpaid connections...
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H
Harsh Vardhan Sharma
from Nawanshahr, Punjab
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not received my ported sim

Address:Panchkula, Haryana

Hi there,
I am going to be your customer but fortunately i have experienced your process or procedures and internal working system at right time.
The matter is that i have given all the doc to your service providers based at chandigarh for porting my reliance connection to airtel. But its been 2 months i haven't recievied any sim. I have contacted to the concerened person with mobile number [protected]but he always says that...
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S
sangmawia
from Aizawl, Mizoram
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bill receipt of 9612901784

Address:Aizawl, Mizoram, 796 001

I paid Rs. 700.00 on 08.08.2017 for the above number to clear my pending bill. Transaction id ; 183276
I shall be grateful to you if you could send me the receipt by my e-mail address. [protected]@gmail.com.
I was not able to send it early as my internet is out of order. Kindly accept and send me the receipt....
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R
Rawat12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund excess amount paid

Address:110037
Website:www.airtel.com

Dear Sir, I paid Airtel 2400 Rupee excess then my postpaid bill against no. [protected] (which services I have been closed) . After complaining customer care Airtel or nodal officer they ask me to send cancelled cheque to get back my amount. But after lapse of time and several attempt to reach them, still the amount not credited to my account. Please direct me how to get back my access amount.
Thanking you

Kamal Singh...
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srinivas kallakuri
from Mumbai, Maharashtra
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stopping auto debit and disconnecting broadband line

Address:Mumbai City, Maharashtra

I want to stop my auto debit facility for my airtel broad connection customer relationship no.[protected] standing in the name of mr. Srinivas kallakuri.
My landline no allotted is [protected]. I also want to cancel the connection ie disconnect my broadband connection as i was transferred to nellore in andhra pradesh. I am ready to pay the amount outstanding against my connection...
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