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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1170

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S
Subhankar77
from Imphal, Manipur
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new prepaid plan of rs 399

Address:Ranchi, Jharkhand, 834001
Website:www.airtel.in

As per the new launch of Rs 399, I did the Recharge of 399 from my paytm wallet and as per the plan i was expected to get 1GB 4G data with unlimited calling for 84days but when i recharged i got something else which was not worth it, I got 1.25GB data for 28days. This is what airtel does, cheating their customers. Really this unexpected from airtel because I have been using this network from last 5yrs and this act made me think twice to change...
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Sivanesanl
from Bengaluru, Karnataka
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4g sim not getting activated.

I want to upgrade to 4g sim. I tried doing the sim swap by way of sms, tried 3 times with different sim but not happening. Then tried thru aadhar card documentation. Still 4g sim is not getting activated. Store guy keep trying, but no use. Store guy said registered a complaint with contact center. Now my old sim got deactivated and new sim is not activated. Now both the sim are not working. Store people are helpless with no option to try...
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Address:Pune, Maharashtra, 411014

I applied for a new airtel broadband connection on 30th may 2017. They were fail to connect the broadband service because of some technical issues. I paid 500 rupees as advance payment for the connection through online payment mode. There was no response from airtel for the refund after writing them on facebook about the issue on 8th june 2017 they replied on 10th june 2017 saying we have tried calling you but there was no response. Anyhow...
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F
fedup-customer
from Lakshmeshwar, Karnataka
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unnecessary threatening and ultimate legal threat by airtel people

I am an old customer of airtel and things were good till the account closer. An extremely awful experience like many other airtel customers when account cancellation is concerned.
We informed airtel people repeated times that we are not using this connection, hence kindly stop the connection and billing. But the billing cycle is continued and repeated harassment calls we have received from their team for bill payment.
The ultimate...
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S
Siddhesha Oturkar
from Sihora, Madhya Pradesh
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termination of broadband connection

Address:Indore, Madhya Pradesh, 452010

We need to terminate the airtel broadband connection. We are very disappointed from your service as it is very costly and we face poor network in the month end. Please tell the necessary procedure to terminate the connection. We are getting many options at much cheaper rates from jio. We have decided to switch to jio from airtel. Please do the needful...
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P
PrasannaLalu
from Bengaluru, Karnataka
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network slowness

I have multiple times raise complaint with airtel with regard to network slowness yet none of the airtel agents were helpful.

I was using prepaid hotspot sim which dint work so i opted for postpaid yet both the sims are the same. Network slowness.

It is quite irritating and annoying service by airtel. * airtel claims to be fastest network in india which fooling people....
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Baba Akhilesh
from Chennai, Tamil Nadu
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network issue for internet 3g/4g

Address:232102
Website:N/A

प्रिय सर,
एयरटेल इंडिया नेटवर्क,

मेल के माध्यम से सूचित करना चाहता हु की मेरे गाव में आपके नेटवर्क ( 3G/4G ) की जो चाल है वो बहुत ही ख़राब क़िस्म की है, जैसे मुझे लगता है की...
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P
Pr@n@v
from Pune, Maharashtra
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worst telecom company ever seen

Address:Pune, Maharashtra, 411021

Your so called 4g data is not even accessible in city like pune n worst thing on that is your customer helpline numbers 121 and 198 both are not working worst company do fake promises. Please dont advertise your company as india's best telecom company yo are worst. I am desperately waiting to complete my 3 months in airtel so i can port my number to a better telecom provider...
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D L S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming plan not working

Hi, i recharged my and my wife's number with rs. 1199 to activate malaysia 10 day international roaming plan. Now when i use internet while i am in malaysia, i am being charged for it from my main account balance.

Recharge date: 8 aug 2017
Recharge amount: ₹1199.00

Could you please resolve this issue asap? I am traveling overseas and i require internet. This is getting really painful.

Since...
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P
PhanindraBR
from Bengaluru, Karnataka
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not able to make calls on roaming

Address:560038

I have been an airtel customer since the time airtel started my number [protected], i have migrated from post plan to prepaid. Now i am not able to make calls while roaming, also i am not able to use "facetime" or "imessage"
Customer care does not have an option of talking directly nor do they have options to place our complaints.

Please resolve my problem

Phanindra...
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J
Jayanth Mudaliar
from Guwahati, Assam
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unable to access websites.

Address:Kolkata, West Bengal, 711103
Website:one.airtel.in/recconf

I have recharged with rs.147 for 4gb 4g/3g data, 28 days. If i logon to any website, an error 'one. Airtel.in/recconf' is occurring, and website is not opening. The webpage is automatically redirecting to one. Airtel.in/recconf too many times and the main webpage is not opening. The day before it was working fine. Airtel offers are good, but they don't provide services accordingly. I want this problem to be resolved soon, or my money will...
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Z
from Mumbai, Maharashtra
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recharge not down as shown on app

Shown on a the app and ivr recharge of 399 and done the recharge according to that immediately
And after recharge they are denying the offer and saying that offer is not available on the day this is been faced second time
And this airtel is a fraud service as i see
Change to vodafone or any other service as this airtel is a complete fraud comapny...
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Address:Jalandhar, Punjab, 144005

Respected sir... (No issue solved by customer care)

I am rakesh using airtel postpaid service on [protected]. It is my mail about loosing single strength due to network fluctuation. Custer care had suggest me to change sim to new sim.. I had re issued sim card from airtel store jalandhar cantt (29-july-217) for replace old one but new sim does not work and old one is still activate.. I had again visit airtel 31-july -17 store...
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S
soniavachher
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hotspot bill delivery no.7338828379

Address:600094

I am using the above hotspot but not getting any bill. It is difficult to make
payment of the bill. You are requested to register my mobile no
[protected] and email: [protected]@gmail.com to forward the bill.

Please let me know the amount of bill due today[protected]...
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M
mba.rahul07
from Gurgaon, Haryana
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my debit transaction has block

Address:New Delhi, Delhi, 110030

I am using airtel wallet. My debit transation has block. Aftee giving the required document, still my account is block for debit transation. No satisfactory ans from customer care and through mail. Every time there is only one ans. "ur problem will resolve in two working days." complaint no in airtel-612385

Note - i have attach the screen shot of reply by company of same ans every time.

Mobile no-[protected]br...
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S
Subrata Bal
from Gudivada, Andhra Pradesh
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subrata bal - 9609624048

Address:713103

Dear sir,
This is to inform you that since 30th. July'17 there is no data connection in my mobile. Several time i discussed with your customer care (12118) but every one failed to solve the problem.
For your information i'm recharging rs.345.00 every month through my airtel app. & using htc 4g handset.
My complain details are as follows :
1. Dated 31st. July'17 ref. No.- rprov[protected].
2. Dated 03rd....
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B
buntysetia
from Dasuya, Punjab
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only 1 website not working

Address:Mohali, Punjab, 160059

Hi

http://clientsitestest.com/ my this domain not working on huwai wifi hotspo

I have 4 airtel wifi device but same problem in all device

But if i am checking another isp like jio and vodafone and airtel boradband then working fine

Please help fast

[protected]
I am waiting for your reply

I have too many calls to airtel and hostgator but they not...
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Address:Gurgaon, Haryana

I had applied for mnp on my phone no. From airtel maharashtra (Prepaid) circle to airtel ncr (Postpaid) circle. It is so strange that even within the same company transfer could be such a hassle and that too from prepaid to postpaid.

The 1st porting request was given on 13th of may, 2017 in the presence of one of your agents mr. Vikas, ph: [protected]. He charged us rs 200 for the new sim card and informed us about the process....
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S
Srikanth Akondi
from Hyderabad, Telangana
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no service after converting from prepaid to postpaid

Address:Hyderabad, Andhra Pradesh

I have ported my number [protected] from airtel prepaid to postpaid. But there is no signal in that sim and my number has stopped already. I am loosing my loosing my calls and i am going to consumer forum against it.
This is such a bad service for us. Iam completely dependent on my phone.

Your associates pushing us to take postpaid and now no one is there to help me out. I request you to start my number immediately...
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Address:800006
Website:[email protected]

Sir [protected] is my new bihar airtel mnp no. First this is delhi airtel no. And i apply this no. Into bihar airtel 21 july 2017 then it starts 26 july 2017 then i visit airtwl store then no recharge successful in this no and no msg send in this no. To another no. I contact airtel head patna then no reply me why???...
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