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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 138

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J
jobsadda
from Raipur, Chhattisgarh
Dec 7, 2021
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Scam of Price Increase

Hi Team,

My landline number [protected]

We have received call from airtel team that upgrade your plan to fibre with 499 with unlimited speed of 40 Mbps & we will upgrade to fibre line & modem without any extra cost within 72 hours.But it's more than 14 days we are getting speed of 8 Mbps with copper line only.

You have increased price by telling us wrong thing.They tell us that they are calling...
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C
cgurammanavar
Dec 7, 2021
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Airtel forcing to switch Post Paid

Recently my uncle expired due to COVID and his mobile number is being used everywhere in my family and linked to Aadhar and other Banking Services, Since last 5 days the SIM stopped working says NO SERVICE, I have visited Airtel Cust Care with my Uncle Aadhar and Death Certificate Cust Support Executive said that they'll give me the SIM but they are forcing me to get the Postpaid Plan at least for 5 months which i couldn't afford and Even...
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G
gazikhan
Dec 7, 2021
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Change Business PostPaid to Prepaid

I have spent the last 2 years trying to change my business mobile numbers - from Postpaid to prepaid. I sent emails daily to 14 different emails - nodal.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, [protected]@trai.gov.in, airtel.[protected]@airtel.com, Enterprise.[protected]@in.airtel.com, Gopal.[protected]@in.airtel.com, Content.[protected]@airtel.com, nodalofficer.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, [protected]@trai.gov.in, [protected]@in.airtel.com...
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R
rcs4024
Dec 6, 2021
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Mobile Failed Transaction

Address:hyderabad

I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs. But money got deducted from my bank account.

After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

Checked with my Bank next day, they have told no message or refund effected from Airtel Bank....
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M
Minnu@222
Dec 6, 2021
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To keep my sim active

Hi, I want to keep my sim active while I'm abroad. So what are the possible ways for that without doing a recharge....
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L
LMA
Dec 6, 2021
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Airtel DTH & Broadband Services

Address:Marols, Andheri East

We have multiple Airtel DTH & Broadband accounts located in the same building. Despite numerous emails regarding our accounts, nobody at Airtel has responded.

The phone number associate with our accounts is: [protected].

I need to speak with a Senior Customer Service or Accounts Manager immediately and request a call back at the above number.

Thanks,
Rekha...
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N
nikee4619
Dec 6, 2021
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Unable to activate imessages on iphone

Website:www.airtel.in

Hi, am not able to activate imessages and facetime on my phone.Am using airtel network.and i have the unlimited pack for one year. i even added a 99/- talktime pack just to make sure as an additional.but didnt help.
I have tried turning on and off the imessages toggle button. restarting the phone.even i did reset all the network settings and what not.all in vain....
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C
Charumathi15
from Chennai, Tamil Nadu
Dec 6, 2021
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Money got deducted, but not reflecting

I have recharged on 22 Nov 2021 but the issue was by mistakenly I have recharged two times money also deducted but not reflected, pack (100RS- Talk time) it shows like validity nil, but today it shows pack expired how.. within 10 days how does it will expire even I don't call anyone

NOTE: I HAVE TWO ISSUES

ONE IS MONEY GOT DEDUCTED BUT NOT REFLECT

ANOTHER ONE IS HOW TALK TIME WILL EXPIRE...
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M
msalunk
from Yavatmal, Maharashtra
Dec 6, 2021
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Order Id 6868798723500175360 not completed, no refund

I have done prepaid recharge of Rs.399 on Airtel Thanks App for a airtel simcard on 23rd Nov 2021, order Id[protected]. Rs.399 got deducted from my bank account but the recharge was never successful. I assumed that I will get a refund in a few days as I did not get the recharge done message. It's been 14 days since the recharge date and I still haven't got any refund....
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P
pakschu
from Delhi, Delhi
Dec 6, 2021
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Phone is not connected

Address:netaji subhsh place

The number is added in DND automatically and there is an error to connect the call the outgoing has been closed and if i dial a number it shows a call not connected ......
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K
Kshitij17041999
from Bhilai, Chhattisgarh
Dec 6, 2021
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Lack of Recharge plans

Airtel is best in service but there lack of plans so, instead of increasing rates put your brains in making plans in the range of 300/400Rs

There is only 1-2 choices

If you think you can find money efficient recharge there's nothing

sometimes we haven't used 250 mb in a day but sometimes 1.5gb is not enough for a day.
Please make more flexible plans...
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S
Sudhakaran Samadurai
Dec 6, 2021
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Unable to Make calls and Send SMS

Address:Memphis

I activated the airtel international roaming 3997 pack, as per the pack I'm getting unlimited calls and SMS also the internet is working well, but I'm unable to call anyone or send SMS. I have 500 mins of outgoing calls in my plan....
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S
Syedjunaidahmed
Dec 6, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about a pole erected in front of my house.

Airtel has dug the road and installed a pole in front of my house. This is an obstacle to the entrance of the house. There are sewage pipes underneath as well.

I request you to please have this pole removed or moved from the location and install it a little further ahead of my location

2nd cross, MVR Garden, J C Nagar. Bangalore 560006. Karnataka.
Thanks,
Junaid....
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R
Ramjee Panayur
from Chennai, Tamil Nadu
Dec 5, 2021
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Broadband billing issue DTH free 30 days

Website:www.airtel.in

I got airtel broadband connection on Oct 23rd with 30 days free which also included DTH connection free for 30 days. But I got a bill of 1830. After repeated calls with airtel it was not resolved and they asked me to email, even after 10 days of emails not even a single email response. Too much of health issues following up with them, so raising a complaint here. Please help....
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A
Aman Bathla
Dec 5, 2021
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Antenna breakage & wifi connectivity

Address:Behind Shivalya Mandir, Kaccha Camp, Panipat

Wifi box antenna broke.

Wifi box is there at first floor
now its range get decreased
At ground floor we do not get connections.

Three persons came to resolve this issue but they just fix it but the antenna wire they have not fix.

We have Airtel xstream
But many times 5G not connected only 4G works.
For last few days, we have not been getting internet connectivity....
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M
mguptaggn
from Coimbatore, Tamil Nadu
Dec 5, 2021
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DND Service Airtel Failure

Address:[email protected]

I registered to DND services years back and re registered again 3-4 months back as I was regularly getting all types of advertisement messages and calls. Still I keep on getting advertisement SMS related to property, loans, bankings etc. including calls from brokerage firms, loans offers, property etc. Heights have passed now, I received call from SBI Credit card yester day at 12:37 AM (mid night) from number: [protected]

Please...
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J
jobsadda
from Raipur, Chhattisgarh
Dec 4, 2021
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Charging high scam

Hi Team,

We have received call from airtel team that upgrade your plan to fibre with 499 with unlimited speed of 40 Mbps & we will upgrade to fibre line & modem without any extra cost within 72 hours for landline number [protected].But it's more than 10 days we are getting speed of 8 Mbps with copper line only.

You have increased price by telling us wrong thing.They tell us that they are calling from recorded...
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5
56658ku
Dec 4, 2021
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Transaction failed but amount debited from account

I have done a recharge of Rs. 479 on 26/11/2021 at 7:04 AM. But the prepaid recharge has been failed with no reason. The amount has not been refunded still.Please do the needful....
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N
Nataraj KV
Dec 4, 2021
Dec 4, 2021
This thread was updated on Dec 4, 2021
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Deduction of data without using the internet during 12 Am to 6AM

Since many days . Observing even in Airtel Thanks App that data being deducted upto 100MB without using it during night time 12AM to 6AM....
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S
Sifin
Dec 4, 2021
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Port message not working

Today i contact Airtel customer service for PORT my number . They tell their was no sms package in your account for sending port message. I already recharge RS:99 package. my Airtel number is [protected]. The customer care executive convenience to recharge RS:155 minimum recharge before porting. The Airtel network is very week so i want to change others network. This time aitel is pickpocket me. Kindly please make any solutions...
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