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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 156

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B
bniloy75
from Bengaluru, Karnataka
Oct 3, 2021
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Installation of OFC pole outside building facade blocking proposed entrance

As part of the OFC cabling work, airtel has constructed a pole in front of the building entrance . The place is the location for loading and unloading of materials during people movement in and out and also the location of the new maingate. No permission was taken for this....
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P
paghu
from SAWAI MADHOPUR, Rajasthan
Oct 2, 2021
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Refund amount not reflect in my account

Website:amazon.in

Amount rs 3499 date of trangastion 17/09/2021 debit on online shooping via amazon
trangastion id [protected]
amazon return reverse amount on 23/09/2021 today is 02/10/2021 but amount is not reflect in my airtel payment bank account
same
amount rs 5500 date of trangastion 16/09/2021 debit on online shooping via amazon
trangastion id [protected]
amazon return reverse amount on 25/09/2021 today is...
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Prackash7
from Hyderabad, Telangana
Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card we have been using is showing other persons details

My father G Jagan Mohan Redddy has been using the phone number [protected] ever since first Nokia phones were released in India, recently since 25th September 2021 the sim card stopped working, when i went to the airtel office i was surprised to know that my father’s phone number was showing some stranger details, i surely remember submitting my father’s documents when we first took the sim and also during the updates of 3g and 4g sims.br...
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A
Arsalan7
from Srinagar, Jammu and Kashmir
Oct 2, 2021
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Recharge pending but money deducted

Website:Www.myairtel.co.

Sir I have done a recharge on my airtel no [protected] through my airtel app but Its pending and money is deducted from account plz help me to get my money refunded...
+1 photos
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D
dhiraj027in
from Bhubaneswar, Odisha
Oct 1, 2021
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Changes without consent

Resp. Concern,
I am using Airtel mobile No from last so many years. Today 10/1 i received a SMS from airtel stating my post paid plan has been changed from 249 to 299 starting 2nd Nov. I was surprised to receive this SMS as i have requested for any type of change in my plan. So i called 121 and spoke to multiple customer care representative but none were able to answer why. I requested them to please reverse the changes and make sure...
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K
Khirodra Mohapatra
Oct 1, 2021
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Money deducted but recharge not being done

Txn Id- [protected]

Money deducted but recharge is not being done...!!Either return the money or complete the recharge asap...
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N
Narmathaind
from Chennai, Tamil Nadu
Oct 1, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
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Fraudulent ISD call charges

I am Airtel postpaid customer from 2006. I have been charged rs.1858 extra for some ISD calls to some different countries which I have never called. Also those numbers they mentioned in the bill are fake numbers. When I raised a ticket to airtel they closed the ticket saying it's valid call. Again when I tried to connect to nodal officer the call never got connected even single time.
Its ridiculous of Airtel mobile services to use...
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D
darpan bharote
Oct 1, 2021
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Number Information Mismatched

Address:Maninagar branch Ahmedabad

Hi Sir,
I have been using Airtel Sim card since 2019 and i have a postpaid connection on number [protected].
On 23rd September 2021 in morning suddenly my number stopped working then i immediately went to Airtel store for help. Then they told that its a normal sim failure dont worry and they offered me new SIM after taking my ID card and my picture and told me that the number will be activated in 4 hours.
Since 6 hours...
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A
Airtel Service provider
Sep 30, 2021
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Offering caller tone for Rs.599 with pack but not working

Address:3,NEAR BHUPENDRA PATEL MARWARI BUNGLOW, SILVER GOLD APPARTMENT ,DR.JARIWALA LAB ,MANDPESHWAR ROAD ,SVP ROAD ,BORIVALI (WEST)

Dear Sir/Mam,
As per my subject according I am use last 6 year associated with airtel network .My number is prepaid in network, as per company plan 599 provide free caller tune set, but its not in working .Already complaint race 198 customer care, his representative told tomorrow, my senior call on this number & resolved your query .last 4 days no call company side .You required call record this talk ., also available.Please resolve...
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M
manoj.verma
from Muzaffarnagar, Uttar Pradesh
Sep 30, 2021
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Excess charge of setup box

Address:B-170, Trans Yamuna Colony, Rambagh, Agra

Hello sir,
I was complaint for my Setup box on 22- sep-21 with ref id[protected] and it has also been resolved on the same date but service engineer has charge Rs.150 from me while my setup box is in warranty and I was also receive messages that -
"Hi, service request for your Airtel DigitalTV ID [protected] towards STB issues is 51944523. The engineer visit for you is free of cost."
Now I have again complaint for stb...
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A
Amit Jha4746
from Madhubani, Bihar
Sep 30, 2021
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No network in my village ,not able to even make calls

Currently classes and work is going online but in my village network speed is less than 2G ...we are not able to use internet..

Please establish tower or network.

address-village-Sijauliya, district-madhubani, state-Bihar, pin-847409...
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N
Neerazhi
Sep 30, 2021
Jul 6, 2022
This thread was updated on Jul 6, 2022
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International Roaming Not working. Mobile Number 9995574921.

On 23rd Sep.2021International Roaming for 6 months were purchased for Rs.8998.
After reaching USA on 25th, as the Roaming was not working Airtel Customer Care were contacted to rectify the issue on 26th.

The problem still remains .
Till date Airtel were contacted several times but in vain.

Request to take up the matter with Airtel to resolve the issue.

Thanks,
Premkumar...
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R
Radhika dadheech
Sep 30, 2021
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Outgoing stopped

This is my no...[protected]..last 10 days ago I purchase this new Sim...but now from ur side my outgoing nd incoming call get stopped...so resolve my problem as soon as possible.....
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D
dearsenthilkumar
from Chennai, Tamil Nadu
Sep 30, 2021
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negligence, false commitment, data packet loss

Before I do port from Karnataka Airtel to TamilNadu Airtel, I had 180 Data pack with me. when contact customer care to clarify the data pack transfer, they said there will not be any lose, it will carry forward since you are taking Airtel post paid service only. Because of their confirmation, I did the Port from Karnataka Airtel to Tamilnadu Airtel. Then I came to know that, that it is wrong commitment they have provide to me. I lost all...
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M
Meghanas
Sep 30, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Recharge done to a wrong number

Respected sir,
I have accidentally recharged to a wrong number ([protected]) insteaded of ([protected]) please reverse the recharge to my account
Recharge done on 30/9/2021
Tid:[protected]...
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R
reemamanglani
Sep 30, 2021
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I am complaining about their bill structure

I had airtel’s broadband for 5 years and they were never resolving problems of net not working. Finally I changed broadband to hathway and the day I was changing and disconnecting the connection I paid the due amount confirming from their site and customer executives. But after a month they started messaging and calling that there is still due amount left while I was not even using the connection.
They are really irritating and not...
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T
truesuri
from Agra, Uttar Pradesh
Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dth connection case I'd 97660572

Address:Agra

Dear All,

With this application, I want to bring this to everyone's notice about the "WORST CUSTOMER EXPERIENCE, SERVICE AND SATISFACTION" which AIRTEL DTH SERVICE can ever provide to their customers.

To start with, I am not sure how much AIRTEL DTH SERVICE is concerned about CUSTOMER EXPERIENCE, SERVICE AND SATISFACTION.

Finally, I have pushed to an extent which is making me write this email...
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V
VishalRevankar
from Karwar, Karnataka
Sep 30, 2021
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Network Outage more than 48 hours

Address:Sunkeri karwar 581305

Hi Team

In our area we have been facing network outage issues for airtel
Raised multiple issues with airtel still no action from them

Please help!...
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V
VishalRevankar
from Karwar, Karnataka
Sep 30, 2021
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Network Outage since 2 days

Address:Near Three Temple Kathinkon Sunkeri Karwar 581305

Hi Team,

We have been facing network outage for Airtel.
Its been more than 2 days no network for airtel.
Raised multiple complaints on their mobile app. Still no resolution.

Could you please help us and take a action

Regards...
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7
7013971761
Sep 30, 2021
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Telugu

Address:347357771555

Rajasthan...
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