Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1785

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tandra Mullick
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need a clarification regarding 9748836942

Address:Kolkata, West Bengal

The above number [protected], is an add-on number to my ITC Corporate connection [protected], which I had to switch over to some other service provider due to immense connectivity and network problem at Airtel. An amount of Rs.444/- was paid on 1st May'15 to Bama Telecom (Airtel Store), 117 Motilal Colony, Majumder Para, Kolkata-700079 vide receipt no.1766 towards the last bill payment to be made to Airtel From the following day the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aissuj
from Kolkata, West Bengal
Report
Copy

Wrong communication in web

I have recharged Rs. 76 after referring the offer mentioned in web that it is full talk time offer for 7 days. But after recharge i didn't get any balance. As per customer care it only for A2A local balance given which i do not require at all.i need refund of my money. ph:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shibreen Kaur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not recieving messages

Address:Chennai, Tamil Nadu

Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, other institutes. This problem started from 15th Jan 2015 and I have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and I never get any response. This is really frustrating as I am unable to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aastha sharan
from Delhi, Delhi
Report
Copy

balance theft by airtel

Address:Dehradun, Uttarakhand

yesterday i got a data pack recharge of 149 on my airtel mobile number, and after 15 minutes of receiving it, it showed my data pack expired? and when i tried to contact a executive, no such facility provided by customer care which are of no use ! i am really pissed, and after seeing all the complaints against airtel for balance theft, i will take serious action if the company won't. after this my next step will be SUING airtel, no matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ananthganes
from Delhi, Delhi
Report
Copy

not get net balance

Address:Chennai, Tamil Nadu

My number is [protected] airtel data offer says 131 recharge get 1 gb 3g for 28days but I get only 650mb for 15 days only compliant airtel customer care but no response complaint id Ref.no.is CONRC[protected] registered on 03-may-2015 but still now no will take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vivekgupta jaipur
from Govardhan, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service and harassment

Address:Jaipur, Rajasthan

I take connection of postpaid 3g internet in jan 2015 Many times i have raised complain regarding that i am unable to use 3g internet service. After all customer service miss guide and not give proper response. Even they didnt send bill so i was stop payment. When i deposite payment my airtel services was stopped by company. So i raised complain but there was no resolution complain No is 61426656. All over my issue is that they did not provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ernakulam, Kerala

-------- Forwarded message[protected] From: Ramakrishnan T A Date: Thu, Mar 26, 2015 at 4:54 PM Subject: Re: Your airtel Bill for Number: [protected], Bill Date: 06-Mar-2015 To: [protected]@in.airtel.com I may inform that I do not want to continue the broad band internet connection . I have already informed the the same to your office No [protected] . Today also I have requested . Hence please disconnect the service today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Khosla 79
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR VICE QUALITY DUE TO SIGNAL ISSUES-SERVICE REQUEST NUMBER 60594809

Address:New Delhi, Delhi

I have been taking up this matter of poor voice quality & signal for last 6-7 months with your team but surprised with such a casual approach.On one side Airtel boosts of Customer satisfaction on other side no one seems to care about the misery of customers. In this regard please refer to my Service Request number 60594809 and communication with your team between Jan, 2015 - March, 15. I have two mobile nos [protected] & [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishek_pandey
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband payment updation issue thriugh mobile app

Address:New Delhi, Delhi

Dear Airtel India, This has been my worst experience with any service provider. I use your mobile app and made online payment to pay outstanding payment of my broadband connection. Payment was done on 09-Apr-15 for Rs 3623.64 and same was not updated in your records and after few mails and calls (even I informed that payment is done) the connection was disabled. I shared my bank account statement and mobile app screenshot (still showing in...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Krishno
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reckless deduction of money from main balance of 9932259352

Address:Burdwan, West Bengal

Sir, This for your kind information that I am a customer of Airtel for more than ten years with mobile No. [protected]. But unfortunately your services are showing extremely worst result by reckless deduction of money from my main balance even though I am not using your Internet services at all from my mobile. If this sort of affairs continues I am sure you services will hit dooms day very shortly K.K. Ghosh M-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vasu4121734
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction of rs.125 for a service which i already unsubscribed

Address:Jhunjhunu, Rajasthan

On my number [protected] airtel nexgtv was activated for rs.20 for my 5 days on 4 may 2015. After that i replied to deactivate this service that was STOP TO 155223 at 9.09 A.M 4 may 2015. When today 10 may 2015 i recharge my number with rs.250 the same service cut rs.125 from main balance... i called customer care two time but no one helped me...even the seniour person disconnected the call by saying that it was your mistake... Respected...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkata Seshaiah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Impertinent behaviour of Mr.Naresh at Vanasthalipuram airtel show room,Hyderabad

Address:Hyderabad, Andhra Pradesh

My airtell mobile no:[protected]. As my due date for 3g internet is due on 9/5/2015 I tried to renew through net banking but that option didnot work. So allthe way I went to the show room of Airtel in vanasthalipuram, Hyderabad and contacted one Mr.Naresh for recharging 3g. In stead of recharging for 3g he recharged for talk time. Above all he said there is no possibility to recharge for Rs.102 (300 Mb for one month) which I am doing every...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srikar Prabhu
from Bengaluru, Karnataka
Report
Copy

No proper network coverage in the city residential area

Address:Dakshina Kannada, Karnataka

The signal shall be full, but one cannot use the network to call even for a minute. Even when the #-G Internet facility is activated, one seldom gets the H+ network. Only during the night time of 11:00 PM one gets the 3-G signal. This problem is in the city of Mangalore. The area being Gandhinagar 5Th cross. If one calls the cell via the land-line, one can hear his own voice in the call. Regular complaints to the customer care has never...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rao.madhav
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for a new prepaid sim connection

I have applied for a new airtel 3G sim as i had previous aitel 2G sim.I have got the new 3G sim after 15 days and after getting it till now the sim is not activated.When i call the customer care they told me to contact the dealer & improper photo is the reason for the delay.But when i contact the dealer he has told that he has not received any such queries for airtel office regarding photo problem.Is the way of working of the india largest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suchita88
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect information provided

Address:Hyderabad, Andhra Pradesh

i got airtel roaming recharge done for 188 from paytm, which clearly stated all incoming calls free, and outgoing at 1.2p per sec whereas, im being charged Rs 80p per min for local outgoing calls, and Rs 1.15 per min for STD outgoing calls when i called up paytm, they say this issue will be handled by airtel and they cannot help me with it. whereas airtel customer service says that there is no issue and im getting confused with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
ushajohn
from Haridwar, Uttarakhand
Report
Copy

super advantage scheme

Address:Vadodara, Gujarat

i was registered under star super advantage scheme, but without notifying me i am off it. ur office in vaIdara keyur communication, kothi char rasta says they cannot put me back into the scheme because of some technical problem. talked to the manager here...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Karan_1706
from Gurgaon, Haryana
Report
Copy

Customer care executive

Address:Mumbai City, Maharashtra

very poor service had been provided by Airtel customer care executives. They never pick up the phone. And even by change if they pick up they might just say system service is low or have some technical problem. They put the call on hold most the times. Very disappointed by your service. !!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karan_1706
from Gurgaon, Haryana
Report
Copy

Complain regarding Data usage

Address:Mumbai City, Maharashtra

I'm very disappointed by your service. My current bill dated on 6th March, 2015 shows me an amount of 1236 Rs. According to your customer care executive they have charged 800 Rs for using 80 Mbs extra which did not included in my data plan. I didn't receive any alert message from Airtel and despite this I've checked several times on the day before my bill renews. It showed a data usage of 1005 Mb out of 1024 built in plan for past 2 days....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
PPS2015
from Karaikal, Puducherry
Report
Copy

Chiting of Airtel person

Address:Bangalore, Karnataka

Dear sir, This is for you informing tha we have taken post paid Airtel connection 3 month before because airtel agency called have good offer tha time agency person told me 1GB internate have free every month that's way i have taken this connection but when activatet connection it is all [censored] that time i have called to customer care person Mr Chethan patil pick the call he is told me i will give you 960MB data every month but when we receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vignesh46
from Chennai, Tamil Nadu
Report
Copy

Multiple

Address:Chennai, Tamil Nadu

I migrated to Airtel postpaid from Prepaid on hearing lots of fake offers given by marketing executives. Later on seeing huge bill amounts I wanted to move back to prepaid where I was made to stick to postpaid for 3 months as the showroom executive told that's the process. Now I've paid all my bills and asked to be migrated back to prepaid and my postpaid numb was deactivated on Friday late noon where in, the prepaid numb was activated only...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy