Airtel Complaints & Reviews

Dear sir/madam,

I am drafting this mail with respect to the Airtel broadband connection i was using a couple of months ago. Due to the non-working of my internet connection I registered for a complaint for which I got a reply to my mobile is

"Your Service Request reference number for phone number ch1058599 tn is 8544900. We will get back to you by 08-Jan-2012 15:48:15. This is an auto generated message....

Sir my telephone no. [protected] is dead from 3 months. i have not paid the bill due to over billing and fake issues. Some calls are recieved from the company for bills non payment. upon telling them issues they said Yes sir u r right we will catch u afterwards with new bill but from that time the phone is disconnected and also i aam unable to call the toll free customer care....

I'm Zaheer Mohamed subscribed to digital tv ( customer id : [protected]). On Dec 20th, 2011, I made a payment of Rs.1190 ( receipt no: 50312-Shell Transource) to a airtel tv person for the multiple tv connection. But till now i do not find any service person coming for installation.I do not know why those guys are giving false promise of within 2 days the installation will be done. I have already had escalated the issue to 4 people who...

Dear Sir,

Mere pass airtel prepaid ki two sim hai. Ek M.P ki hai or ek Punjab ki hai par meri complaint yeh hai ki jab bhi koi phone airtel ki taraf se aata he to main phone attend karu ya na karu to bhi koi na koi service apne aap active ho jati hai kai baar to main phone kaat he deta hu to bhi kai baar service apne aap active ho jati hai or hume pata he nahi chalta or paise kat jate hai or lagatar kat te rehte...

Hello Airtel,

This is to bring into your notice that I have raised a complaint against faulty data usage with Airtel on 21/12/2011.
Complaint No. 9127010
One of your manager Jasmine and Sarasvati has assisted me on this case. However, they were unable to provide satisfactory answer and gave one of the worst service experience.
I need answer on this case otherwise I will forcefully file a complaint against...

Actually I have complained in Airtel company against getting services get activated on my phone automatically and cut that much amount from my account.
As I complaint they deactivated the services but along with that they have changed my prepaid plan also without informing me. So I got irritated and I have asked them about Portability. But they didn't respond me still with any action. I didn't get any call from Customer care.br...

Hi,

My Airtel Wifi is not working propoerly. I have taken the services one week before. I live in a storey house and want wifi to work on every floor. Your executive have fixed two modems i.e. one on top floor and one on the ground. The major problem I am facing is that they both are not working together,. I am unable to connect on all the floors at a single time. I want to have one single mdem but the range should cover my...

Sir I am a airtel prepaid customer, My Mobile No. is [protected]. I have facing lots of problem in your network I have not subscribed but Repeatly forty rupees deducted monthly for airtel TV Subscription also inform to your customer care centre many times but dont have any reply regarding my problem So above circumstances i bound to complain before you i hope you may kndly be take necessary steps at an early date to solve my problem otherwise...

Hi,

Last month I got a call from Airtel office about a Airtel Apne Postpaid Scheme. so I told her to send Airtel sales person to my office . Next day Sales person came and I have provided documents and deposit for 2 connection . I have given him 600 Rs. and He told me within 2 hours service will activate but its 2 months now and his contact number is switched off now.

My sim card Number is :
[protected]...

This is regarding my Airtel Number [protected]

I asked for complete outstanding at the airtel gallery on 13.10.2011 at 15:00 for closure of my account.

I was told that the complete outstanding is Rs.1012.00
I made the payment by card.
I was told that we have taken in your request for closure and the needfull will be done.
A service request number was given to me for closure 40074692
br...

Dear Sir,
I wish to bring to your notice my complaint regarding replacement for IPTV Remote. I have been an Airtel Customer for over one year.
I have made over 7 complaints over the past 50 days but have not got any solution from the Airtel Customer Service.
My complaint numbers are as follows –
Complaint no 6718 226
Complaint no 6512 664
Complaint no 6718656
Complaint...

Hi,

I am writing this complaint after chased the airtel customer service for a month, and made about 50 calls to the service person/manager.

I have initated Number portability request from vodafone to airtel a month back. ( actually there was an attempt to initiate, 2months back.. but that time , I have generated the unique port number , and gave to the airtel sales person(1).. it seems he delayed his part.....

Hello,

I was using Airtel Broadband with 2 MBPS, i was offered a free modem at first month ( FEB 2011)

In august '11 the modem got repaired and AIrtel suggested to get it rectified with its service center, but the vendor told he can't as its 5 year old one

Airtel did not respond properly and i got irritated and disconnected the connection

Now after 4 months, a collection...

Dear Sir,

I wish to place before you the following complaints against Airtel Broadband Services for your consideration and needful corrective action.

1. A request was raised online for a new airtel broadband connection on the 13th of Dec, 2011. An installation fee of Rs.500/- was paid online for the same. I received a confirmation mail from Airtel with the following details:
CAF no: ONBANGA00019509br...

Hi ,
My customer id is : [protected]
I bought an HD Set Top Box from airtel in Nov , 2010. I started facing problem in my Set Top Box in July, 2011.Whenever I switched On the TV and STB, It showed 'NO SIGNAL' on my screen (no error code) which used to continue for 30-40 mins and after it started catching signals and was fine.
I called Airtel Customer service couple of times, they tried to trouble shoot asking...

Issue:
1) Billing is not as per the bill plan
2) Not received any discounts as per the bill plan: 600mins free call.
3) Actual billing was not reflected on previous connection.

I have requested the change of plan from AES 249 to SUPER SAVER 199 CUG corp plan on 2nd May 2011 on to my connection [protected].

As per that request I received a mail form Mr. Gopinath Ganesh, Customer Care...

my cell number is [protected] i ported in airtel on 13th dec. after submitting the required documents n now after 1 week they have barred my services at 11pm although i have resubmitted my documents again in the evening itself. when i called the customer care to talk on the issue they first kept me waiting in pretext of transfering my call to senior n then disconnected my call. this happened twice n den my customer care service was also barred....

Hello Sir/Ma'am
My name is javed ahmad. I am using AIRTEL PREPAID MOBILE NO. For last 2 years. Last month i recharged with Rs.25 and Rs. 30. For balance but they changed my call rates also without any prior information even CCA of Airtel blaming me that they have informed me by sms. But i haven't received any sms regarding call rates changes.
I called many times to customer care they are not entertaining me farely....

I was under the 499 unlimited broadband plan that used to give me good speed during 25 out of thirty days of my billing cycle. My monthly bill regularly used to be around Rs 550/- Of late, Airtel started mentioning that I have utilised my full capacity of high speed internet within a day of the billing cycle. I realized that they had actually discontinued the 499 unlimited plan and wanted existing customers to voluntarily get out and change...

sir i have airtel prepaid connection for over a year and half .For 10-12days on my phone no. subscription of monotune service is activated without my will .i regularly contact on airtel customer care line to stop the service on my number .airtel managers assure me that they stop this service and now it will not be activated on my mobile no.but it is of no help and the next day a message that''a monotune service has been activated...