Airtel Complaints & Reviews

I am user of Broadband from last 5 to 6 years and from last one month modem installed at my residence is not working properly though it has been changed with repaired modem.

I had requested to kindly provide new modem but nobody has taken care of the same.

Repaired Modem is not working and I was assured by your representative that the repaired modem shall be changed in 10 days. But when your representative visited...

Hi,

I am an Airtel user and I am receiving missed calls from unsolicited numbers like 41027400, 41027200, 40385800, 40385400, 41026700, 40385000, 41026800, 41027399, 40385550, 40385850 and 40385650 every single day for the past 2 weeks. The caller does not talk and the line gets disconnected within 30 seconds. I need to trace the person, service provider, caller locality & address. My number is [protected].

Neil...

Respected Sir,

I am using Airtel post paid connection [protected] (in Bangalore) for last more than 5 years. Since this is old connection and I wanted to keep this number, I was paying much higher tariff without any complaints. On March 16th 2009 I paid an amount of Rs 999 (Nine hundred and ninety nine only) towards advance rental for next two years. As per the plan (999 advance rental) there will be zero rentals for next two...

Recharge not credited to regular account but credited to some dedicate account of same no.
Dear customer care,
I have recharged my phone [protected] (Karnataka No) on[protected] at with a top-up easy recharge of Rs 200/- from a vendor in PAtna as I am on roaming now. But I was shocked to see that only Rs -1 h[protected] never connected.Both my incoming and outgoing has stopped now b'cos I do not have any balance in my regular...

Hi,

I have been using two Airtel Post paid numbers - [protected] and [protected].
I have disconnected [protected] & coverted the number [protected] to Prepaid
long back due to Poor Customer Service of Airtel. There are refund amounts
on these two numbers that Airtel has to Owe me.

Number [protected] - Refund Amount Rs. 900.45
Number [protected] - Refund Amount Rs. 674.

I...

Dear Sir/Ma'am,

I have been continuously informing airtel customer service about the change of my residential address which has now been updated in your records.

I also complained about not receiving my bills at my residential address. A few days back I received a sms stating that the duplicate bill had been delivered on my new residential address.

I even got a call from your end to confirm...

Madam/Sir

airtel company is full of thieves and cheater. I am extremely sorry to let you know that on 21/12/2009 I have purchased a economy package of Rs 1750. their representative called me and promised me to install the unit on 22/12/2009 at 9 AM in the morning. They haven't done their job. they have looted the money therefor it is my job to run after them for their kind consideration. With this package I shall get...

Hi

This is bring to your notice that despite assurances and even after inclusion of my number – [protected] – in NDNC, I still am receiving unsolicited calls and SMS’s from unwanted sources.

My first call was given in the month of Oct and 45 days thereafter I was assured, starting 3rd Dec 2009, I will not receive any UCC from within or outside your operators.

There was no response to this...

got a promotion sms of the new billing plan. opted for turbo249 and got a confirmation through sms and phone saying that the plan will be effective next billing cycle i.e. billing from 11/12/09. but when asked over phone on 11/12 night through customer care they said it is yet to be activated then have been following up with customer care but one by one confirming over phone but not done yet. when we approached airtel showroom, the executive...

i recharged following ,

Exact amount of recharge Rs77.A2A CALLS(STD+LOCAL)@50P MIN.OTHER(STD+LOCAL)@60P .MIN for 3 months
Exact date and time of recharge 15.09.09. 04:05:06PM
Exact transaction ID[protected]
after a month
.the message came on 15/10/09 saying
FULL TALK TIME ON RCHG WITH RS.77+1YR VALIDITY.TRFF BNFT IMEDTLY.A2A CALLS(STD+LOCAL)@50P MIN.OTHER(STD+LOCAL)@60P .MIN.CALL 12131(FREE)br...

I have been harassed by Airtel for getting my Rs. 6000.00 refunded which I had paid to activate my International roaming. I had paid this amount in August end and when I returned back I requested to cancel this service and asked Airtel to refund this amount back to me. However, after waiting for 45 days when I called back the Airtel call center, they told me that they have not received any deposit for activating my international roaming 1)...

have land line connection of Airtel. Last month I received bill No.[protected]for Rs. 550/- to be payale by 05.12.2009.




I made payment to the company using my SBI Internet banking account on 05.12.2009.




The detail as given in my statement with SBI showing payment on 05.12.2009 is given below.




05-Dec-2009
(05-Dec-2009)...

Respected Sir/Madam,

I am terribly disturbed by the Ad SMS's sent on my Airtel Postpaid no [protected].

When I spoke to Mr Koushik (Customer care executive) on 121 he said these vendors is sending the SMS by hit and trial method and neither we have provided the subscribers number nor we can stop it, and suggested me to activate DO NOT CALL. and also he said that it will take 45 days time to activate.
br...

Sir / Madam
this is to bring in your notice that i use a postpaid connection of airtel having no [protected] (User rajeev Bhatt) for the period of 2 year and pay bill in time amount 0 to 7800 max use but when i check there was debited in every bill any smc scheme charge amount 160, 250, 90 in many bills i inform to customer care in this regard time to time they commeted we will disconnect this service but not deactivate the service...

In case of the above I had informed Airtel for safe custody of my mobile number registered in Pune circle for 12 months.
After coming back in my circle I went to Airtel customer service center to enquire about the number and reconnection.
However without even confirming the name in which the number is registered they told me that the number is active and in some ones name, even without checking if it was in my name or not.br...

Sir I am Sanchari Biswas, Last few weeks [protected] this number is disturbing me day and night with rubbish words. due to that I have kept my mobile switch off.
Sir plz. if you kindly send me the details of the mentioned number, I shall be ever oblige to you.
Thank you
Shanchari Biswas...

Hi,


I am Mahesh Nadar, working for Reliance Industries Ltd since september 2007. My mobile number is [protected].


My SIM card got de-activated without any prior intimation on 9th Dec 2009.

When I had called customer care on 121, I got a reply saying that my address proof is missing and my SIM will be activated within 4 hours of submitting the same.Were you people sleeping for two...

I have a post paid mobile phone connection of Airlel. This company is billing Rs. 30 as value added services from more than a year. After getting bill I called every month to wave off these charges of Value added Services and got a massage of waiver. Today I again received a bill with Rs. 30 as Valued added service. When a Called at 121 and talked with Mr.s Chetan on 20.12.2009 at about 1.46 pm, he checked my a/c and informed that the company...

SIR MY MOBILE NO. IS [protected] my balance is being deducted and from my 100mb also deducted many times when i use internet on my pc but no problem on mobile usage before 8am according to the 94 rs internet there should be free 75mb browsing between 12am to 8am . recently on 17/12/2009 when i was browsing internet on pc at 7am they deducted 6.30rs. from my account after that it was free browsing till 75mb.In this way frommy 100mb free mb...

on 18 dec,09 at 11 30 pm at night i recieved a message from airtel that is ,You have been charged rs.30 and rs.15 for hello tunes.but i never selected any hello tune for my mobile.airtel senior department executives are illitrate. they entertain a customer as if customer is a begger.worst connection in my lifetime i got is airtel worst.My no.is [protected] in which airtel is creating new harassments for me.day 2 day....