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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 336

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S
Shadha Farooque
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Wrong Recharge Number Airtel

Dear sir/madam,
I had recharged for my airtel number but accidentally typed out a wrong number due to user interface
I have also tried sms for reversal in this format
Wrong number (Protected)
Trans id (Protected)
Amount 399
Correct number (Protected)
Date of recharge
To 59109 but was responded with no keyword found.
Please resolve immediately....
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soug9999
from Jabalpur, Madhya Pradesh
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Regarding Airtel Broadband Connection

At first i got 2 mbps connection at my home of airtel broadband then a airtel sales guy came attending to my complaint and he offered me to provide 16mbps airtel broadband speed only when i take new connection which comes with unlimited data, the promise he made. He also told me that he would discontinue my old connection and that too in 7 days. He meant that 7 days will be charged too i even agreed to that since there is no airtel customer...
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Despite paying the bills regularly, airtel has disconnected my landline services since there system has not recorded the payments. I have sent all the details including bank statements, transaction confirmation from bank etc. But there is hardly any response from airtel.

No one in the organisation even finds it necessary to call up the consumer and fix the issue. Such is the state of affairs in a "reputed company".
br...
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Address:Airtel

Sir,
I am have been using airtel sim from 9 years. All of sudden i lost my network from my sim overnight and did not receive any support from customer service. On sending them the email, they ask to authenticate the number with email using the otp sent to my number.
How is it possible to receive the otp if there is no network in my sim. They dont provide any customer service either. All my bank account is linked to this number....
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R
Rajesh Joisy
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Poor customer service from Airtel

Address:India

Dear Sir,
My airtel sim was blocked all of a sudden without overnight, without giving any prior information.Even their customer service is not providing any support. I am suffering because all my bank details are connected to this number....
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U
UDAY KUMAR MSDIAN
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Adding channels

I opened the sitelogin and clicked on change plan create your own pack next window opened and their two option for make own plan
1 — broadcaster bouquet
2 — ala-carte
I clicked on ala-carte but error (An unexpected error has occured. Our technical staff has been automatically notify you) showing last 10 days. Please help me out. I've tried reaching airtel customer service may be there is no staff to answer the call....
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Address:500072, Telangana, Hyderabad

Respected Sir,

It has been 3 months since I brought a new Airtel Xtreme set top box, worth 2000. I was told that the settop box was of excellent quality, but it restarts every 10 minutes.

Hoping for resolution,
Thank you,
Phaneendra...
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D
Davinder kair
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Mentally and physically harassment

Address:Mohali

My contact number is [protected]. I want to record this number [protected] call recording. Plz help me this is very urgent. Plz provide me call recording of this number om 17April, 2020. Kindlu help me this is very urgent...
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V
Vikramaditya Dubey
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Not getting Refund of my money

I have applied for airtel xtream fiber connection... I submitted rs4434 for connection installation.. Later they informed me that connection is not feasible and i cannot transfer it anywhere... Then i discarded the connection.. And told them to refund my money.. They said money will be refunded in 1 week... Till now its more than 2 week and no money is refunded till now... Please take some suitable action against it

Daf no...
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D
Deep Singh Matharu
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to upgrade my current postpaid plan

I want to change my airtel postpaid plan, i am being overly charged because of my plan. I am trying to change it for last few months, my airtel postpaid primary number is [protected] relationship number[protected] and under this three secondary numbers come i. E., [protected], [protected] & [protected]. My current plan is of rs. 499.00 plus 18% gst & the plan of each secondary number is rs. 249.00 plus 18% gst. The total monthly bill issued...
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I had sent message to 51619 And It Gave Reply As
You are not authorized to use Lapu Reversal service. Please contact to circle coordinator.
So Can You Help Me In This PLEASE ?...
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Address:Pune

WRC [protected][protected] [protected]
My brother had mistakenly recharge to the wrong number.
Please recharge transfer from wrong number to correct number....
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S
sharmakk2020
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No incoming and smart on 9686988654

Incoming calls and sms are not available on my mobile since last 4 days. While dialing [protected] it says that it's an invalid number. However, outgoing calls are working satisfactory. Kindly look into the matter and resolve the issue as soon as possible or advice the alternate means on the alternate number [protected].
Thank you...
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soug9999
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel is not discontinuing my connection

Taking advantage of lockdown due to covid - 19 airtel is not discontinuing my connection whenever i call 121 there is no option to talk to support and cancel my connection i asked local airtel guy and he told me that he submitted but they are not accepting how am i supposed to cancel my connection each day my bill is increasing and even on airtel thanks app there is no option to deactivate my connection there also seriously airtel is trying...
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R
Richa Choudhary
from Kolkata, West Bengal
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billing issues and connection severance issues

Address:Pune
Website:Airtel.in

I have been contacting airtel for severance of my connection of broadband services but they don't seem to be interested in disconnecting it. Then the lockdown happened and i kept mailing them to stop my services but to no avail. They kept billing it too. Now from april 15 onwards i have been getting 10-12 calls from the airtel call-centre for payment so that the service can be continued, and i have informed them everytime that i don't want...
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A
ananthanarayananseetharaman
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9094041980

Address:palayamkottai, thimmarajapuram

No net work coverage for the last 3 days please rectify at your earliest thanks...
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I had done recharge on airtel prepaid no. [protected] of Rs 49 by airtel thanks app on 13 may 2020 with transaction id is[protected]. And money also deducted from account. But till now the balance not seen and the customer care no. also not working and airtel shop / distributer also not given any response on that. so take suitable action on it....
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R
Rahul Samudre
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can't see balance after recharge

I had done recharge of 49 on 13 may 2020 and tha trasaction Id is[protected] till balance not seen and also the money was deducted at same time. And near by airtel destributer not given any response.so please take any suitable action on it....
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Address:Hyderabad

I have recharged my mobile with prepaid amount 448 in www.airtel.in store on may 14th 2020. I have received a message recharge was unsuccessful but payment summary done with transaction. Till now i did not receive any balance message from airtel but my amount got deducted from my account. I request you to go through this and resolve my problem soon.

With regards,
Sri durga...
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V
Vivek Kumar Ray (SAD-PUR)
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bill plan issue for postpaid number 8527287050

Dear team,

I have a postpaid number [protected] of airtel.
And i was using rs 399 plan.
Recently my this month bill plan is showing rs 706.82 pending for payment.
I have neither changed my plan nor acceded my call and data limits.
I think rs 499 plan has been activated for my number. But in my airtel app rs 399 is showing as my default plan.
After seeing sudden increase in my charges, i have...
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