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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 468

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P
Pandu makney
from Mumbai, Maharashtra
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network issue (unable to call or use data)

Address:Rangareddy, Andhra Pradesh, 500035

Hi,

Bad network service

I am residing in hyderabad at saroornagar and facing network issues from past 5 months. The signals strength is barely 1 or 2 points inside the home there is no such situation when we have full network.

When we call to ur customer number, it says “welcome to fastest network” which is totally untrue now. This is not acceptable from a firm like you.

I...
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Ajju ajay sharma
from Nautanwa, Uttar Pradesh
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I m complaining about my slow internet speed

Address:House no. 356 Street no. 8 radhey shyam colony phase 1 muradnagar ghaziabad, Ghaziabad, Uttar Pradesh

I m using airtel from about 6 months. In starting the speed was quite good but these days it is not working properly. In my house the networks are very low. Even social sites are not loading. I have to switch aeroplane mode many times to retain some speed but after sometime it becomes really very slow. I also face too much problems while playing online games like pubg clash of clans and any other game. I always noticed that networks becomes...
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R
rohangunjal
from Delhi, Delhi
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about hiding information of data balance from customer

This company do not let customers know the data balance of add on pack. It only shows data balance for unlimited pack.
This is total misguide to the customer.
Because of this customer does not get any idea about usage and remaining balance from its add on data pack and could not know whether he/she should make complaint to company whenever he is not getting internet data service because he/she is totally unaware whether their...
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D
Dr. Anil mavila
from Mulanur, Tamil Nadu
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dth service

Address:Amarprakash royal castle, Chennai, Tamil Nadu, 600044

Airtel dth in chennai is not offering channels i have selected and instead pushes their channels so that the amount we pay is exhausted faster than they are expected.
2. Till recently they pushed christian religious channels into my package without my selection or permission and when threatened with legal action only they removed it. I know that they do this to many customers.
3. Even today they refused to change the package...
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R
Rahul Cheekoti
from Hyderabad, Telangana
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worst network in my area

Address:Karimnagar, Andhra Pradesh, 505001

I'm unable to connect to 4g network in my area.with this network its hard to send a whatsapp message atleast.
Every time I should call to someone for network so that it changes from 2g to 4g and that will last for 30seconds hardly.
I have called to customer care, after 3min due to improper signal the call has ended.
There is no response from ur customer care.Im really fed up with ur service.Sometimes Im not even able...
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S
Siva Thanu G
from Mumbai, Maharashtra
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change of name from corporate to personal airtel carelessness

Address:C-4 BLOCK, NO :44, 1ST FLOOR, TNHB COLONY,, PONDICHERRY SALAI, KUMARAN NAGAR, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119

I have visited airtel showroom multiple time to change my corporate number to personal since I relieved the company .

The sim in karnataka circle when I visited sholinganallur tamil Nadu branch airtel customer care they asked for HR letter and documents then I went to Bangalore and took details from HR and came back . Then they told since the sim is in karnataka circle go to Bangalore and raise request.

Then...
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S
Shanmuganathan14
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my number given to another customer

I used Airtel number 99441***** more than 8 years.
I traveled to abroad and not able use 3 month. Try to use on 26/07/2019 and it's de-activated..send mail to customer care on 26/07/2019 and they replyed It's de-activated 8/06/2019.and asked my details to activate. But 30/07/2019 it's activated to new customer.
I called customer care and they 90 days inactive so we given to new customer.

I am not understand .how...
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S
Siva Thanu G
from Mumbai, Maharashtra
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excess billing if 1184

Address:Chennai, Tamil Nadu, 600119

I have been charged extra billing hidden. No response from customer care. They put on hold and cut the call. No update .

Additional bill in the name of one time charge usage charge etc.

1184 + 280 = 1464rs.

I need final solution now.

I'm facing this very frequently with my friends too. If the same is not getting resolved let me close all the airtel in my network of 150 peoples. br...
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M
mdsajid.1987
from Bengaluru, Karnataka
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postpaid plan auto change and service not provided

Address:841405

My postpaid plan automatically changed without any prior information and without my interest. Now current plan facilities also has not been provided after regular follow ups since one month. I was using 799 plan on my postpaid number with two add on connection free, that has changed without my request to costly plan 999 in which three add on connection available as free, but my regular followup to add my 3rd add on number, not added till...
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R
Rahul Santosh Rai
from Jaipur, Rajasthan
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internet not working inside the house

Address:East Khasi Hills, Meghalaya

I am not able to use the internet service of airtel at my place i have called the costumer care time and again but they all say different things and i am not able to use net inside my house it's been 4 days so far and i haven't used the net. It was said by some costumer care specialist and i quote it it's a technical problem from our side. Then they should compensate me for not providing the services....
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P
Poovarasan Vasudevan
from Mumbai, Maharashtra
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phone number re distributed

Address:632602

Complaint:

My sister Airtel number +91 9789xxxxxx using for last 8 years a week back she doesn't get signal says emergency call only . Four days back when I called his number someone picking the call. Saying that he bought the number two days back.

Then I went to nearest Airtel center and reported this they have raised a complaint . And I have send email regarding this complaints

On 27 July 2019...
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A
Arvind7499
from Delhi, Delhi
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technical issue (never go with advance rental plan)

Address:201005

Seven days before i installed airtel broad connection after paying one year advance rental Rs 9617/- . Very next day i complaint regarding frequent fluctuations in data speed and land line was not working. On 26/07/19 i received email stating 50 % data consumed on 27/07/19 i contacted customer care they said 75% data used and confirmed i am downloading data from 5am till 12am daily means we are sleeping only five hours a day and not going...
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A
apkatti7
from Hosur, Tamil Nadu
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activation of sim delay

Address:Virupaksha Krupa Building, P B Road, Vidyanagar, Hubli - 580021, Opposite KIMS, Dharwad, Karnataka, 580021
Website:www.airtel.in

I have lost my sim, so i gone to airtel store for duplicate sim on 29th july to airtel store vidyanagar hubli, they have issued new duplicate sim for mobile number [protected], they have assured me on 29th july that it will activate in 4 hours, but its been two days, sim didn't get activated i have called them and they again assured me that it will activate by today evening. So far they didn;t responded. Due to this delay, it costed me losses...
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A
Afcons Infrastructure
from Srinagar, Jammu and Kashmir
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regarding deduction

Address:Channi Himmat, Jammu, 180012

Dear Sir,
I was recharge on the Airtel Mobile Number [protected] on dated 17.6.19 through Net Banking of ICICI Bank Account Number[protected], but it has not been recharged and my amount has been deducted.

The next day on 18.06.2019, the same number was recharged through net banking of SBI Bank vide account no. [protected], the same problem, recharged not done and the amount of my account was deducted.

I...
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Neelkant Singh
from Noorpur, Uttar Pradesh
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not able to use data service/internet from 8th of june when I port in into airtel

Address:H-6, Sec 63,, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear concern,

My data/internet usage related issue is still pending, i am using internet on other prepaid connection @200/month, while i have airtel postpaid connection and i am paying near about inr 450/month to airtel for voice and data services but i am availing only voice service since i ported in airtel. As airtel made an offer to me to to provide uninterrupted service at all but now i realized that airtel is faild to...
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A
Abhisekh Jullapally
from Hyderabad, Telangana
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excess charges on mobile connection

Address:Hyderabad, Andhra Pradesh, 500034

Hello,

It has come to my notice that the outstanding amount my airtel number is nearly 3500 and my plan is infinity family plan 499/- and i would like to inform you that everything is unlimited such as outgoing calls, sms service, and the internet.

1. How can you ppl charge extra for the unlimited plan?
2. If my credit limit is of 1000/- how can be the bill of 3500/-?
3. If sms services is chargeable,...
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Gujjari Nagabhushanam
from Mumbai, Maharashtra
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postpaid connection - poor connectivity

Address:India, Rangareddy, Andhra Pradesh, 500079

Dear all,

I have been using Postpaid connection with number [protected] for the past 10 years. I have paid money even during my stay in other country for more than 3 years out of the 10 yrs o[censored]sage.

Of late, from past 4 months, I am going through miserable experience with the Airtel connectivity at my home. Not only at home even when go outside, the connectivity is not fair. It is so pathetic that every call...
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నరసింహ జె
from Hyderabad, Telangana
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outgoing call statement

Address:2-1;Bellamkonda, 522411

Respected airtel management.

Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2019- may to 2019- july) months. Please send me the calls list of my number to my mail id as early as possible.
My airtel prepaid account number is : [protected]
My email id is: [protected]@gmail.com
Thanking you sir.
Yours...
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A
anandavelmanoj
from Chennai, Tamil Nadu
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unmentioned plan activated

Address:Toripakam

Hi this is Anandavel from Chennai. I was registered to get a landline for a shop. Which is to be 499 RS plan. But the installation was not done properly. Then after few days they came and activated on because of our request as there was a bill generated with out the installation. So then they came for installation. Where they activated RS 999 plan. Which was not asked by us. Now they are telling it is sent to me by sms, which was not noticed...
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S
SURAJ VARSHNEY
from Ahmedabad, Gujarat
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airtel sim activation - teel verification failed

Address:Bodakdev, Ahmedabad, Gujarat, 380059

I've ported my no.[[protected]] from tata docomo to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to do any calls or messages to my number, my earlier tata docomo no. Has become inactve since 25th jul morning. I have contacted to airtel store & customer care both are unable to resolve the issue. "we have forwarded your...
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