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Airtel Complaints & Reviews

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Last updated May 16, 2024
Complaints 54506
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Airtel reviews & complaints page 501

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C
CONSUMER ADVICE CENTER
from bhubaneswar, Odisha
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not provide proper service

Address:Khordha, Odisha

How can you charge fine for discharge of connection?
If, it is write customer paid for disconnection? As per trai guidline
where it is mentioned, pls, refer us. When customer can not use the
service why he paid? which is the technical defect of company. Clear
us about this.

lD [protected], Harassment with monopoly
service towads proper restoration of DTH service for life customers
like...
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B
Bujjee Raj
from Hyderabad, Telangana
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airtel dth network problem

Address:H No: 3-4-15/19/1, Blue Birds Colony, Lane No. 2, Saran Nagar, Secunderabad, Hyderabad, Telangana, 500010

I have upgraded my airtel dth connection (Dth number: [protected]) from normal set-top box to airtel internet 4k set-top box on 21st may, 2019 by paying rs. 2, 000/-. And it was worked very well for 1 day and stopped working from 22nd may, 2019 6 pm.

So, i have called customer care and given complaint. Initially they said that they will send their service executive within 24 hours and provided the service engineer name & contact...
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L
Lipi Gandhi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

converted from postpaid to prepaid

Address:Bharuch, Gujarat, 392015

Recently i converted from postpaid to prepaid and still i am not able to do the recharge.
Also when i called customer care the response was very rude and when i told that i only wanted to do 35 rupees recharge just to get my number going they said you can't do that recharge and you need to do 129 rupees unlimited recharge and it is mandatory.
I changed the number to postpaid because the connection was very poor and the network...
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K
korrasrinu
from Sandur, Karnataka
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prepaid recharge amount debited but talktime not received

Address:1 town Port area, 530001

Dear Sir, Today at around 0815hrs i have recharged rupees 449/- from my axis bank on line account. The amount was debited from my account by talk time didnt credited to my mobile. I have several time received the message of 449/- recharge offers. pls look into this matter. My mobile number is [protected] (A.P)...
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D
Debalina Panda
from Delhi, Delhi
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no response for dth issue sortout

Address:B-201, Adinath Apartments, Bhubaneswar, Khordha, Odisha, 752054

Due to cyclone fani our dishtv just brokeout and we're unable to avail the services. It's been nearly a month this problem isn't fixed yet. We had recharged a huge amount but are unable to view the channels due to this issue.

Even after calling to the nearest service centers there's no response from them. Neither any action taken after filling a complaint over the app.

They're neither working out things the way...
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R
Rishabh9050
from Patna, Bihar
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5.1gb unused booster pack data deducted without usage

Address:Patna, Bihar, 800025

On 24th may 2019, around 2pm, my daily data limit of 1.5 gb data was exhausted and i needed more data so i recharged my phone number [protected] with a 6 gb booster pack of rs.98. I used approx 500-600mb data through usb tethering on my pc according to both my phone (Tethering/hotspot data used) and my pc (Data used in given duration) then after using my phone for a while, i checked my data balance in the airtel thanks app and it showed that...
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A
Asgar Ali A
from Chennai, Tamil Nadu
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pathetic customer service!!! worst ever!!!

Address:600084

Hello,

This is asgar and my dth customer id - [protected]

I had recharged my dth on 20.05-19 for 2 of my set top box for the amount rs.2391/- on advice of your call center person.

Next day my connection was disconnected and the issue was negative 247 balance.

Calling your customer care :-

Then my hurdle with call center started. Tried calling your call center many...
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Address:Panch Mahals, Gujarat, 389230

Sir,
I purchase airtel pripaid sim with [protected] on 12th may, 2019

after one week used and i reg its netbanking. and suddenly deactivate my mobile connection.
I was informed by investigating that its reissue postpaid connection and used third peraon.
please help me.

regard

chirag lluhar
[protected]...
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H
Hemalathanarla
from Pune, Maharashtra
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dth signal problem

Address:Madhapur, kakathiyahills., Hyderabad, Telangana, 500081

We've been complaining saying that there is a lot of problem with the dth services. It comes once and doesn't come after 15 mins n says to check the dish but there is no problem here. We called the airtel customer care and spoke about the problem and they say us to check it here or call the boy who comes n checks it, the service boy comes he checks and says call the airtel office because it's a problem from there and he takes money and goes....
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C
chinmoyroy10
from Bengaluru, Karnataka
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airtel activation of international roaming without consumer consent

Address:560076

My mobile service provider had activated international roaming during my business trip to denmark via qatar without my approval or consent. Travel date was from 20th april to 4th may 2019.

I have not requested activation of international roaming. They are now charging rs 8000+ for activation of international roaming for two zones.

This is unacceptable. Please help to wave of the international roaming charges....
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H
HarmeetRattan
from Hyderabad, Telangana
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incorrect billing for service I did not ask for

Address:Rangareddy, Andhra Pradesh, 500072

Airtel has charged me for mobile being turned on while in international roaming.
I went to a near by country for business work and after reaching switched on my phone after reaching the airport. I got a message saying, to activate international roaming, send message to some xyz number - which i didn’t.

Later i tried to login to free internet at the airport, did some messages and took a local connection.
br...
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J
jbaloni
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim shows no service - urgent

Address:Chennai, Tamil Nadu

I am holding airtel sim, since 2 weeks it’s showing no service and showing only emergency signal. I am not able to call (Dial & recieve) anywhere including customer care (121). Requesting you to resolve this as soon as possible it’s really annoying as lots of my work is pending due to this issue.
You plz resolve this problem asap. Its very urgent.
Thanks...
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N
NARAYANA1257
from Mumbai, Maharashtra
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wrong information about the plan

Address:18/c aphb colony, Balkampet,s.r.nagar,hyderabad, Hyderabad, Telangana, 500032

Recieved wrong information about 749 plan from your store, service people, nodal office, appellate officer. Kindly look into my airtel bill for this month it charged more than expected and also wanted to know, why it is charged. There is no proper response from nodal officer, esclation. After migration to new plan, 4g internet is not working properly. I asked store people about this and they have changed some settings and now i am not getting...
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S
Sankar1970
from Palghat, Kerala
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changing of my own pack of selected channels while recharging

Address:Palakkad, Kerala, 678009

I am having airtlel dth connection (Consumer no. [protected]) and as per the new regulations bytrai i have selected my required channels and had changed my packduring mar 2019.

The monthly subscription for my selected channels was rs.433/- as per
Airtel themselves

But when i recharged for my package during apr-19, the package was
Changed unilaterally by airtel to kerala value hd plus pack withbr...
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D
david paul nadar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misappropriation of money

Address:Mumbai City, Maharashtra, 400017

Dear Sir / Madam,

This is to inform you that we have recharged the prepaid mobile no. [protected] on 11.04.2019 for Rs.597/-. After some days the above no. was blocked, when we enquired with the customer care they advised us to contact Airtel gallery, when I visted there, they insisted me to submit the proof which I have already submitted long back and further they asked me to change the plan from prepaid into postpaid. I have...
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A
ashishdr.786
from Rampur, Uttar Pradesh
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airtel dth error 6

Address:Meerpur road, Bhalla senitory, Moradabad, Uttar Pradesh, 244001

Dear sir/madam,
We have made recharge with rs.300 yesterday at 19:00 pm but dth is showing error 6 and saying account is suspended due to low balance so we called to airtel dth care they told me "please wait service will be active in within 10 minutes"
From today i am talking to airtel dth care center they always tell me there are no issue your setup box will be active within some times we have also talked to airtel dth nodel...
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N
Nagaraj Garuda
from Udupi, Karnataka
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prepaid sim bill

Address:223, 10 Cross, 1 Stage, BEML Layout, Basaveshvara Nagar, Bangalore, Karnataka, 560079

I bought an additional prepaid sim on[protected], from airtel outlet @basaveshwarnagar, bengaluru.
I paid rs. 248 + rs. 5, ie initial prepaid recharge for 30 days & rs. 5 for sim.
All the documents we're submitted & transaction completed by 18:30 on[protected].
Till date i have not received the bill for above payment made nor the connection for my new prepaid sim.
I would like to request the concerned authority...
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M
Mikhael7
from Bengaluru, Karnataka
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phone sim isn't activated after porting sim

Address:560024

I've ported my no.[protected] from vodafone to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service....
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V
Vikash kr vicky
from Mumbai, Maharashtra
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airtel digital tv

I am using airtel digital tv my package was of 360 rupees but my account expired much earlier than i expected when i was recharging my account i saw my package is of 500 rupees. I didnt add any channel but when i called customer care he told me i have added 58 channels which i haven'5. They also dont have any information about when these channels were added...
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R
Riken112
from Vadodara, Gujarat
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airtel dth poor customer service

Address:B294,Akshar Yug Society, Waghodia Main road, Vadodara, Gujarat 390019, Vadodara, Gujarat, 390019

I have done recharge of 240 inr for sport pack - gujarat, Since last 15 days i cant able to watch any channel on airtel tv and daily amount deducted from account, airtel didn't respond.
I am giving 24 time for solve issue,
If not happen i will go for legal process in trai and ahead.

Customer id: [protected]
Reg. Mobile : [protected]...
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