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Airtel Complaints & Reviews

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Last updated May 16, 2024
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I
ipeecee
from Muzaffarnagar, Uttar Pradesh
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hotspot and mobile data not working

Address:Kolkata, West Bengal, 700040

Though airtel says the complaint is resolved, but it's actually not. Perpetually there is no internet connection and i cannot access internet though it shows full signal. Every time i have to reset the device to get access to internet and same with the prepaid no. The airtel executives try to dismiss this off as 'device issue' but if it's a device issue there won't be a problem with more than one device at a single time. Plus, whenever i...
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B
BhushanAJ06
from Pune, Maharashtra
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postpaid to prepaid conflict

Address:Vishrantwadi, 411015

I bought an airtel sim on 22nd march 2019. When i bought the sim i was told the sim itself is postpaid and i cannot get it prepaid.
I said i would like to change it prepaid as soon as possible. They said you can do it after 30 days and/or the first bill cycle.
After that i went on 30th of apr to change to prepaid. They changed their tone and said it takes 90 days to switch from postpaid to prepaid.
I called customer care...
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S
subhrasankha mishra
from Solapur, Maharashtra
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network.. this complaint related in not to use proper internet

Address:Bjs collage, near oxiprimo building wagholi pune, Satara, Maharashtra, 412207

Dear sir,
I am subhankar mishra, last 4 years i also use in airtel card, but last 3 months i can't use buffer the browsing. I all ready informed in my queries in customer care. But not to be proper solved in my resolution.in last time also talk to senior executive she also disconnect in my call. So i request to the airtel
Please resolved in my solution
Thanks®ards
Subhankar misra
Ph no:[protected]...
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D
Deeksha Sindhuri
from Bengaluru, Karnataka
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no signal from past 2 days for new port sim

Address:560100

I lost signal for my old number on 9th may 00:20 midnight and i have inserted your airtel prepaid sim in my mobile. As directed i have restarted my device and i got confirmation message that service has been restored,

“your services have been set. Please restart your handset”

So after i restarted, i got signal too, but lost it in under 2 sec.

So, i have called airtel customer care number yesterday...
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T
The Death Stricker Gupta
from Khalilabad, Uttar Pradesh
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network problem speed hi nahi aati

Address:Ahimamahu sultanpur road lucknow central, Lucknow, Uttar Pradesh

Sab se ghatiya network h airtel kabhi bhi speed nhi aati 4g pack unlimited pack 399 wala uss kr raha hu but speed 10 kb se upr nhi aa rahi h... Or koi solution nhi h inke pass cutesmer care se daily complaints krta hu... But koi kuch nhi krta... Koi bhi airtel ki sim use na kre... Tb in sab ko samjh m aaye... Hum log paise de rahe but koi speed nhi aati... At last koi bhi airtel ki sim use naa kre... Aur mai lucknow se bol rha hh...
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S
Shobhit2jaiswal
from Mumbai, Maharashtra
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airtel-shifting or removal of junction box

Address:Lucknow, Uttar Pradesh, 226012

I wish to bring your notice that there is a airtel broadband junction box in front of my house. The junction box was installed without any knowledge to me or my neighbor.
Now the junction box is causing a lot inconvenience to me.
Due to the junction box l i cannot park my four wheeler in front of house and as the road is narrow here so there is usual problem of traffic congestion.
It is really big disturbance to me as...
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Address:New Delhi, Delhi, 110003

Hi,

I would like to officially make a complaint against deficiency in services being offered on the hotspot number [protected].

I’ve made several complaints and i’ve not been able to even use it.

I made a complaint that was resolved recently, the issue got fixed and now i’m unable to use it since sometime, again.

I raised a complaint on 23rd april and categorically asked...
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I
Irshad Zaheer Syed
from Hyderabad, Telangana
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signal issues, call drop, network not connecting

Address:9-4-131/1/N/32 Neerja Colony, Hyderabad, Andhra Pradesh, 500008

Hi, since few months i am facing issues with my airtel numbers [protected], [protected], [protected], no signals in our home
6 months back i went to airtel office and requested for tower in our location
Many of my family members are shifting to other service providers and if i not get good service i am facing too much problem for using airtel service and web,
If not get better service we may opt out for other providersbr...
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A
Ashwinc
from Delhi, Delhi
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resetting my password

Address:577429

My airtel wallet blocked and if i try to reset my mpin it always saying "mpin reset window closed please try after 24 hours". If i dial 400 number, it is saying "your airtel account blocked please try *400# to reset the mpin". *400# is not giving me any luck. Even airtel guys at service centre are helpless.
I dropped mail to [protected]@airtelmoney.com.. But no reply as of now. What a hell is this. This is very irritating me. I feel, i...
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K
kiran_tamhane
from Mumbai, Maharashtra
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no network at home since 26th april 2019. mobile no 9769805030 & 8097215787

Hi myself kiran bhagwan tamhane. My airtel no is [protected]. This no. I recently ported on airtel i. E on 25th apr 2019. But from 26th apr 2019 12:00 pm network range gone at my home, address is mentioned above. I raised complaint[protected] on airtel & they committed that they will solve the by 30th apr 2019.
I replied airtel on call to put note that if issue will not solve on 30th apr then i am not going to pay this month bill....
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M
Mark David Verghese
from Bengaluru, Karnataka
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airtel dth is the pits!

Address:38/3, Berlie STreet, Langford Town, Bangalore 560025, 560025

I, mark david verghese, contactable on mobile [protected], have been using airtel dth services for many years.
On the 2nd of may, 2019, i had placed a request for dismantling the dish, as i have moved my residence.
Every two days, i have called airtel to find out the status and each time the customer care of airtel has assured me that, the engineer will visit.
However, after 7 days, nobody has called nor visited. br...
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D
Devi203
from Delhi, Delhi
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postpaid mobile call details

Address:Rangareddy, Andhra Pradesh, 500070

Sir, my name is gayatri. i live in hyderabad. My child recent behaviour is something doubtful.So i request you to provide incoming and outgoing call hisory of my mobile number( [protected] ) for the month of april 1 2019 to april 30 2019 to my email address ( [protected]@gmail.com) to correct my child problem. urgent. thank you.

best regards.
gayatri....
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I am trying to recharge my phone tried with all nominees 169, 199, 249...
I am getting error in airtel app. Same when i try from website, money is deducted but no recharge and failed.
Walked to airtel store and tried recharging same behavior they are unable to recharge.
Called customer care and complaint created ticket and informed escalated. Airtel store btm branch same issue created ticket and escalated.
No response...
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H
from Delhi, Delhi
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error code-6

Address:56, Amrutnagar, Behind lalbaugh, 362001

I recharged online rs. 2000 for my airtel digital tv before three days with customr id [protected]. I recharged through amazone benefitting rs. 30 pm and recharged as per old plan rs. 240 pm.
Message on tv screen appears error code 6 and channels are not coming, however my airtel app showing the balance of above rechage. I have already contacted customer care for 6 times since three days and no results found
Kindly resolve the...
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H
HRohit Mishra
from Naini Tal, Uttarakhand
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reg non refund of amount.

Address:CRPF, CAMPUS, KATHGODAM, NAINITAL (UKD), Nainital, Uttarakhand, 263126

R/sir, i, rohit kumar mishra, airtel mobile no. [protected], i have recharged my said mobile no. With rs. 399/- on 10 % discount i. E rs. 349/- through my airtel app on 03/05/2019. But my said no. Not recharged with said amount and rs.349/- have debited from my account. As on date my said amount rs. 349/- not refunded to me.in this regard it is requested to your good office. Please refund to me rs.349/- at the earliest....
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H
Hapie Dream
from Gannavaram, Andhra Pradesh
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4g volte net speed less than 1mbs

Address:PNT colony Vijayawada, Krishna, Andhra Pradesh, 520015
Website:Airtel mobile 4G

Worst speed in airtel
Not even getting 1mbs
Even when i'm in 1st floor
Even with volte
Only at midnight getting the speed, what's the use of it when people at sleeping.
Not even open chorme to make a complaint...
I got volte just one month back. But what's the use no use if it.
I have 200gb every month carry forward. Without using
Call has no problem
Even in volte video call...
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B
Bhagyashree Kenkre
from Mumbai, Maharashtra
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airtel account history delete, wrong billing & calls discontinuation

Address:Mumbai City, Maharashtra, 400093

Hoping my escalation will help sort the issue out:

To be straight to the point, i have been using airtel post paid mobile number for couple of years (9+ years). I had amended the billing date, when i choose my billing plan to the start of the month for claims from my company and all was fine till november 2018.

1. My billing cycle was changed in dec 2018 without any intimation to me (From 4th of every month to...
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A
Archna_Singh
from Delhi, Delhi
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wrong information provided - erroneous bill raise

Address:Gurgaon, Gurgaon, Haryana, 122002

Dear sir,

I had taken an international package worth inr 6799 plus taxes for a trip to south africa and namibia for my trip to these two countries in africa. I had spoken to an executive who assured me that both these countries fall under zone d and is covered under this package for a validity of 30 days. I was in south africa for 2-3 days and in transit but most of my travels were in namibia. Upon this, the executive who...
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Address:842002

Dear sir/madam
On 7 may 2018 airtel dth consumer executive called me on my mobile and said you got an offer for 6 months and 12 months plan. That time i asked her how much amount i have to pay for 12 months and how many channels shows in this offer, she told me that your existing package will continue in this amount which is 1349/- and send a message as "dear customer recharge karan apne airtel box 1349/- se or paye pure 12 months...
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A
Anil_Thomas
from Mumbai, Maharashtra
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balance being deducted periodically

Address:S/No. 52/4/4 Flat No. 301, Pratham Residency, Galande Nagar, Opp. Mother Teresa School, Pune, Maharashtra, 411014

I am a airtel customer since 2001 ([protected]) recently i have noticed that airtel is deduting balance from my prepaid number 50ps on account of data usage. This is happening with me acutally turning on mobile data on my phone this has been happening for some time earlier the deduction were lesser but now it appears to happen more frequently 3 -4 times a day. I tried calling the 1925 number and deactivate data services however even after...
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