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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 564

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After the new notification by trai we have chosen the channels from airtel.in/selfcare. But since then we are unable to watch the selected channels of our choice, they are automatically removing some channels of our choice. We have paid rs. 250 for the subscription on 3 feb 2019. We have mailed the same to airtel costumer complaint and even since then we have been trying to call the below and other costumer care numbers but no one picks up...
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K
Kamlakantm7
from Bargarh, Odisha
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unable to choose channel.

Address:7656019

Greetings. This is a copy of my Last Letter.
I am unable to reset my Password to login in AIRTEL DTH WEBSITE. can you kindly Reset the same and inform me by mail.
Kindly STOP MY ALL OLD SD Channel PACK with effect from[protected] and then ADD all free Channel of DD ( Hindi + English ) with MAGIC HD Channel without MARATHI & BENGALI. Please inform me by Email/SMS about the Price of Monthly Pack Charge and obliged.
br...
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M
Meet_90
from Chandigarh, Chandigarh
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acm(airtel call manager) not working

Address:Amritsar, Punjab, 143001

I activate ACM on my mobile number, and from last 3 days airtel is deducting my money but ACM service is not working on mobile. I called customer care they have no solution regarding this issue. When i am selecting any profile it is only saying number you are dailing is not a valid number. I visit the nearest airtel store also, they dont know about this service at all....
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A
Agnes J Cyriac
from Ernakulam, Kerala
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airtel 4g activation

Address:Palakkad, Kerala, 678684

As a part o[censored]pgrading the Airtel 3G to 4G sim, I had purchased the new Airtel 4G sim from my nearby mobile store.
I had send the SMS to 121 as SIM xxxxxxxxxxxxxxxxxxxU (the number which was on my new sim).
I got the reply as they have received the request reply 1 to 121 with in 60 secs.
I had done it.
The again I got a message saying for confirming that u will get a call soon.
I got the call, I picked it...
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A
Aditya Prakash Agarwal
from Khetri, Rajasthan
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erratic dth service

I am a subscriber of airtel dth and my customer id is [protected]. On my primary connection, i had taken their "new mega 3m+7d arp" long term pack on 10th january 2019, with a validity up to 17th april 2019. To my surprise i found that on 13th february 2019, they have changed my pack to some other pack, without any intimation to me. Now many of the news channels which i watch have stopped. I am trying to contact them since morning today, but...
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D
deepakraj ekka
from Nagpur, Maharashtra
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airtel dth recharged but services still suspended.

Address:Aurangabad, Maharashtra, 431004

I have recharged My Airtel Dth for Rs=200/- on 13 Feb 2109.
(dth no:- [protected]) Still my account was displayed as suspended due to low balance. I tried calling them 5 time since morning my issue was yet resolved till this time i am mailing you.
Where ever i call them they has the same excuse that the service will be resumed in 15 Mints. And now its being more than 6 hours my services will kept suspended. they all the details...
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B
BINDU MAYA
from Delhi, Delhi
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dth pack

Address:110021

This is inform you that last Thursday I am call to airtel customer care regarding change my dth package but he inform me we have only 2 package 1st package is Rs 153 or 2nd package is Rs 331that time I have choose Rs 153 package and after changing my package I am very upset because Rs 153 west my money. Every day I am calling to customer care but no anyone solve dth package problem. Very bad service. Please change my package I want south...
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X
Xray00
from Ajmer, Rajasthan
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not getting the speed I should get in 4g

Address:Udaipur, Rajasthan, 313002

My name is Rajesh. I'm studying MBBS at GMCH, Udaipur. For the past couple of months, the internet speed has gone down drastically. I called Airtel Customer Care and they just didn't care about it and said that it's some problem with Airtel Tower in the area and will soon be fixed. But it's been 2 months and I have called like 5-10 times and still there's no solution to the problem.

You people said that Ookla shows that airtel...
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Address:560060

I have tried their customer care numbers, no use.
I sent email, but no response. Here i'm copying the same email that i have sent to airtel.

Error icon
Message not delivered
There was a problem delivering your message to [protected]@airtel.in. See the technical details below.
Learn more
The response was:
The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720...
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Bkdasharth Purohit
from Kota, Rajasthan
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my airtel dish tv I'd a allted other parsan

Address:Hardoi, Uttar Pradesh

Sir i am dasharth sing sir. My airtel dish a very poor work. And 1year after a shopping rani ctiy rajasthan pali... Sir. My airtel dish i'd a other parsan a alloted and. My airtel dish recahrge a after 2 month some time a does not chenles.. Show my dish.. Why... And. I am calling a customer care.... Your employees not slowd my issue and. No response. Sir.. One time then 2fed 2019 recharge my airtel i'd recharge 200hunderd rupee recharge and...
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R
Rohithn
from Bengaluru, Karnataka
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complaint about stopping my outgoing and incoming services

Address:560010

It's really not good to come across this type of problems with airtel, because of i'm not able to recharge it's not fare to deactivate my services, it was stated while buying that we have life time free incoming. I have sufficient balance to make an outgoing call and i recharge based on my needs o[censored]sing service, airtel can't force me to recharge. Many of things are linked to my mobile number including government related things. Many of times...
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I
Ikshaku Bezbaroa
from Bengaluru, Karnataka
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broadband service failure

Address:560024

Hello,

I have placed a request for refund of my deposited cheque because my connection is not feasible in the area i am staying at. I have asked the are manager to cancel the cheque and cancel the new connection, but have got no response from him. Now my cheque has been deposited and money deducted, even though i requested for cancellation of the service and the cheque.

I am quite disappointed by the lack of...
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S
Srikanth Mallem
from Hyderabad, Telangana
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airtel store has only cash option to pay in this digital generation

Address:500091

Hi,

My name is srikanth mallem, yesterday i have visited an airtel store langerhouse, for a recharge of 399 plan, at 7:15pm, they are clearly saying that no card payments, a part from cash they dosent have any other payment option.

In this generation, even an coconut seller and tea seller is using online payments.

Think about your status airtel.

Provide good services to customers,...
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H
Hits2304
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not change my airtel digital tv base pack as per trai

Address:385535

Suddenly some channels has been stopped due to trai regulation with error code 4. I have send text message to activate rs 450 base pack arranged by you. Screenshot has been attached attached, confirmation message has not been received yet. Please look into the matter and revert me at the earliest. Details as given below -

Consumer id - [protected]
Hitesh kumre

Please take matter as urgent basis and let...
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R
Ryan Lamin
from Shillong, Meghalaya
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network and 4g problem

Address:East Khasi Hills, Meghalaya, 793006

I have been experiencing poor network and pathetic 4g quality for 2 years running now. I've made many complaints but have always fallen on deaf ears and slack attitudes of airtel's staffs.
There is so much 4g internet balance but am not able to use it as the internet quality is very bad and slow. It is very frustrating and stressful if you have urgent work to be done via email or so provided this pathetic service by airtel. Please...
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B
Boxer Balaji
from Madanapalle, Andhra Pradesh
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sim card is showing no signal

Address:Chennai, Tamil Nadu

My airtel sim stopped suddenly around 8 pm on 12th feb 2019.. I was
Using since 5 years.. My number is [protected].. Its showing no signal. I just removed my sim card from the phone and i inserted it in a other phone but no use.. Even i rubbed the sim with clean cloth and inserted it again but no use... It makes me so upset.. Please find me a solution soon... Thank u......
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M
Manish693
from Mumbai, Maharashtra
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airtel dth plan misleading

Address:395008

As i paid advance subscripotion for whole year. after new guide line just they put message for short time and we perceive that it is mandatory to appear for new change. i found airtel made the apps and customise instruction which mislead as i apper to chek i lost my oringinal plan. when i ask to distributor he said u did mistake but real matter is airtel cheating wiht us.
secondly customer care numer is not respoding all time of Airtel...
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A
AMIT500
from Mohali, Punjab
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cheating and fraudulent services

Shame on u. Really shame on you saumya for makiing false commitments to the customers. Instead of helping the customers you people have made the mentality to disturb them why because you are given such type of education from your parents. That's why you people disrespect your parents and the customers. Really shame on you greedy hungry beggars who do such type of fraud and show nasty attitude towards the customers. Also you people don't have...
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K
KRiti J
from Gurgaon, Haryana
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ported sim network issue

Sir, i requested to port my no. Into airtel, as per the message i recieved it should get ported into airtel on 11/02. But, even after inserting the sim, their is no network showing. Because of it l, i am not even able to call 59059 or to do anything. Now my both the sims are not working. Neither the old one nor the new. I just want to know up-to when i'll be able to use my number in a proper manner. As it is creating a lot of problems for...
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M
Manojkumar Prajapati India
from Kodinar, Gujarat
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individual channels selection not available

Address:380005

I have 3 set top box of airtel digital DTH
Few days ago I selected few free and paid chennals but after that airtel stops all chennals and two-two chennals category wise shows automatically.
Selected chennals not showing airtel.
After that insidence yesterday day choosing chennals by Mobile app there is problem occurs while selecting individual chennal at last compulsory select a pack which is given by Airtel.
As...
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