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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 641

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Hi, i am unable to recharge my airtel prepaid number [[protected]] via airtel internet website [airtel.in]. I am forced to find a recharge center nearby everytime. Why can't i recharge online?

This number was bought from chennai, tamilnadu. It was later ported to bangalore, karnataka. Is that why this issue is?

My daughter has tried via both airtel website and via airtel app in her phone. Still the recharge...
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rahul.muk7
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid sim got converted to prepaid automatically

Address:560100

I have postpaid connection on [protected] for last 5-6 years. Suddenly it got converted to prepaid. IVR for Customer care and my airtel app is showing prepaid. When I called from separate network to postpaid, customer care service agent told that it is postpaid on their end and asked me to visit airtel store as they cannot resolve it.

I want my connection back to postpaid. Also i have 89 GB roll over data and 20 GB new data...
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Address:Chennai, Tamil Nadu, 600024

Dear sir, my mobile no [protected].
I couldn't make outgoing calls. But I am able to recharge it. And I also got an alert message that from 9 November 2018 outgoing calls will be blocked from my mobile. I need to continue service. So please resolve my problem.
Fyi, I made a recharge for 35 and 10 today(8 November 2018). And my talk time balance is 33. And l also made a databalance recharge of 199 today....
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Address:Chennai, Tamil Nadu, 600124
Website:www.airtel.in/broadband

I had made enquiry for installing airtel broadband at my home on airtel website.

A few days after making the enquiry, airtel service person called me to check if the service is available in my locality. After confirming that broadband service is available and that they can install in a day they asked me to make payment from the link sent by airtel.

I signed up for 6 months plan. Its been 6 days since i have...
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E
Eshwar734
from Hyderabad, Telangana
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airtel digital tv-signal problem watching tv

I am using airtel digital tv in my home from past 18 months and in a recent days i have a problem watching some regional hd channels. I reported to the customer care and they are saying to me that they will register the complaint and they will send a technician to my home and i need to pay rs 150/- to the technician. There is no point of paying here as the problem is from their side and they need to resolve and this is how they will treat...
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A
Abdul Kalam Shaikh Mansoori عبدالکلام شیخ منصوری
from Noida, Uttar Pradesh
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phone call from unknown mobile number

Address:New Delhi, Delhi, 110053

I have received a phone call at my mobile number ([protected]) from an unknown number ([protected]). The given number is from airtel company, i had received a call on tuesday[protected] at around 1:40 pm in the noon.
A lady was asking about my wife when i had received the call on that time. I have the call recording of discussing with the phone call.
After that i investigated about the unknown number from another mobile number,...
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I
indirapriya
from Hyderabad, Telangana
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upgrade sim not possible for sending or receiving messages

Address:Hyderabad, Andhra Pradesh, 500028

Recently i have upgraded my sim to 4g. It is activated also.
But it is not allowing messages to be sent or receive. Customer service people also not responding properly. How to get enable my sms services in the mobile phone. I really need this service for online transactions (Otp). Please quickly rectify this problem. Is it possible to solve immediately...
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R
Roshan_HDFC
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signals and connectivity

Address:523357
Website:www.airtel.in

Hi,

This is roshan basha shaik from andhra pradesh (Prakasam district, giddalur village&mandal).
My issue about airtel mobile signals and data connectivity.in my village (Actually not only in my village whole state) suffers airtel signal connectivity problem and poor voice clarity.
I want to complaint about this situation to the company authorities to take serious action on data connectivity and signal connection.br...
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lokes68
from Puducherry, Puducherry
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my mobile balance disappeared. & my unlimited talktime too finished

Address:600091
Website:www.airtel.in

Hello sir,

My airtel mobile no. Is [protected].

On october, 2018 i have recharged for 1000rs.
Order no. : prc3243946
Transaction reference : [protected]

The above said recharge plan is :
Rs1000 talktime with lifetime validity & outgoing validity for 28 days & unlimited/og - 28 days

After recharging i got 1000rs. I made one isd call. Just spoke for less than a...
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S
ShruthiSash
from Bengaluru, Karnataka
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refund of installation charge

Website:Airtel

I applied for airtel broadband. A sales person (Mobile number [protected]) asked me to pay 1000 rs as installation charge online along with docs and photo. Although i made the payment and sent the required documents, the technicians who visited the next day said there is no network coverage and so broadband is not feasible. Tried calling the sales person but he is not answering my calls. I am warning everyone about the way airtel behaved/behaving...
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S
Shiree
from Samalkha, Haryana
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prepaid/connectivity

Address:New Delhi, Delhi, 110059

I have been an airtel prepaid user for 10+ years. I was happy with the service.in fact, i m their dth customer too. When evryone switched to jio, i stuck to airtel. People told me jio was very cheap but i said airtel is worth. Its connectivity, range, service, everything was good. Since january of this year, i began to experience connectivity issues at my home. I have to switch my phone from 4g to 2g, else my phone is unreachable. I have...
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A
Arunvishnuck
from Kalpetta, Kerala
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cheating your executive

Address:Thiruvananthapuram, Kerala

I am using airtel sim more than ten year. Unfortunately my sim was missed. Went to my nearest airtel shop trivandrum karamana and requesting a duplicate sim. One of the male executive says that not giving duplicate sim prepaid only give post paid. He says its airtel new policy. Then 2 days after visit another airtel showroom in pattom they give me the duplicates sim. The first karamana showroom executive cheating me. He doing business to...
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Shilpa chinku
from Dakor, Gujarat
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wrong recharge refund my money back

Address:Gandhinagar, Gujarat, 382021

Today 7th november 2018 i recharge 50 rupees but by mistake it recharge 5000 and number is [protected] so pleas do something I don't want this recharge i want my money back
I call in there customer care they told me that nothing is happed and they talk with me very rude.
Please do something it's very big amount for me I call they told we can't do anything so how I refund my money .
Please help me....
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N
NehaChowdhury18
from Guwahati, Assam
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request for reversal of recharge on correct customer id

Address:Jorhat, Assam, 785001
Website:[email protected]

The customer id reflecting on my tv screen is showing as [protected] against phone number [protected], where the correct id is [protected]. On the basis of the id reflecting on the tv screen, i did the recharge of an amount of rs. 251/- on [protected] which does not belong to me.

In this regard, i would like you to reverse back the amount recharged to my own id [protected] immediately. I would also like to reiterate that this mistake...
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M
mrvijayakumar
from Chennai, Tamil Nadu
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not recharge my prepaid number after porting

Address:560043

Recently I ported my number from Vodafone to Airtel through Airtel store which is presented in address Subanna palaya, opposite to Uttam Sagar, Banaswadi, Bangalore. While porting process they collected money Rs. 510 as 89days unlimited call pack with new SIM card purchase price(25rs)

Waited for SIM activation for 5days. Finally it got activated yesterday night. after inserting SIM card, I didn't see network till today afternoon....
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S
sakthi gnanavel
from Attingal, Kerala
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I haven't got my number activated for 12 days yet

I have visited airtel showroom in Ashok nagar, Chennai to transfer my Postpaid sim to prepaid.
But the process is not completed for nearly 12 days and it's not resolved yet.
If i call this useless Airtel customer care they have a beautiful answer "we can't do anything sir", You have to follow in Airtel showroom.
If i ask in this airtel showroom they have a beautiful reply "Please wait sir we have raised a ticket "br...
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J
javedbasha
from Chennai, Tamil Nadu
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broadband activation fee deduction

I am done the Payment of 500, but i din't get the payment information from Aritel, i called the customer care but no response.Payment done with mobile number [protected] and email id javedbasha.s.[protected]@gmail.com.

this is the my transaction details
07 Nov 2018
[protected]CCAAIRTELIN
[protected]
07 Nov 2018

500.00

payment sit URL
https://www.airtel.in/payonline/?oabr...
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S
Saidulislam1992
from Bhubaneshwar, Odisha
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complaint against retailer

Address:Kolkata, West Bengal

A Airtel retailer forced me to pay extra payment.i wanted to convert my sim 3g to 4g.but retailer said I have to convert prepaid to postpaid.so i agree when no other way I found.after 1month I paid postpaid charges online and I request to retailer to convert postpaid to prepaid.but he don't agree.after many try and by call to customercare he agreed.and forced me either to pay 370.00 nor no convert postpaid to prepaid .but I wanted know why...
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Address:Bangalore, Karnataka

Dear team,

I am raising this concern regarding my airtel mobile no : [protected]. I had downgraded my plan in november. Before the downgrade there was a data balance of ~260 gb for the previous month in my account. It was reflecting in my account till degrade which was later lapsed or removed from my account.

I have raised a concern with airtel cc / nodal / appellate who was unable to provide appropriate resolution....
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S
signoutpage
from Darbhanga, Bihar
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wrong data deduction customer service inactive

My 3gb data lost overnight! Can't reach to 121 or 198 executive, can't connect to [protected] support. Email support referring to 121 call also. Nodal officer referring me to 121, 198 or [protected]. Everyday my data being lost overnight. Can't use internet. One email without any attachment charging 90 mb to send. I've been using internet more than 15 years since command....
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