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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 711

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S
ShK4
from Delhi, Delhi
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a$-tfarot money deduction from prepaid account.

Money is getting deducted from my airtel prepaid account at night time while i am sleeping due to the above stated spam messages. I want it to be stopped. This has been going on since last two nights. And i'm pretty sure i have not started any service or done anything else to get money from my mobile account to reduce. Kindly look into this matter and resolve it....
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S
som7975
from Guwahati, Assam
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wrongly debit

Address:Howrah, West Bengal, 711202
Website:[email protected]

Dear sir

I have a airtel number ([protected]) since 2010 & i have a faith with airtel but i really disappointed to carry on with airtel, because on 6th august i recharge rs 399 through my axis bank debit card but airtel wrongly debit twice.

Rs 399 extra deduct from my account. Account.

Please refund at early at possible to continuing a good relation....
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J
Jain.nishant
from Ludhiana, Punjab
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network and service related issue

Address:Mohali, Punjab, 140603

From last many months I had given multiple complaints about network issue but nothing happen.
Now from two days new mess was started by Airtel I.e. push message for charged service which got pop up every 5 min. Want to Request and intimate Airtel that if any charges were made I will go for legal case against them....
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V
Vikasgarg0385
from Noida, Uttar Pradesh
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unfair charges on my bill

Address:New Delhi, Delhi, 110085

This is related to my airtel number [protected]. I have been charged unfairly by airtel for 400/- rs for a service which i have not subscribed for.

Despite of having multiple calls to customer care and nails sent to [protected]@in. Airtel.com, the problem has not yet resolved.

- have been charged 399/- for airtel secure service for which i made continuous calls on each days to customer care and was assured that no charges...
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A
Abhishek Dashora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel secure one assist device security insurance

Address:560102
Website:airtel.in

I am airtel user and have been using airtel gsm prepaid, postpaid, broadband as well as dth. I subscribed to airtel secure service after seeing much hyped advertisements on tv. The mere fact that my phone is already under warranty, i had an extra out cover and tampered glass on my phone, and i still decided to invest in it's insurance clearly shows how much i am concerned about my phone and take care of it.
On 01/aug/2018 i was going...
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C
consumar
from Puducherry, Puducherry
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prepaid recharge of airtel pack

I have recharged to rs.558/- pack for 82 days on 22 july and the credit of same should happen on 6th august 18, but it was not happened and i could not use the internet facility since the previous pack was expired on 5th august. Even i try to recharge with another pack it was not possible. Response from airtel is very slow and they won't even bother about customers. I wasted money on consuming internet directly without a package. I emailed...
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N
npsb Singh
from Dirba, Punjab
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sim not showing network

Address:Sangrur, Punjab, 148026

I am using my airtel sim. But from two days it does not showing network. Or not incoming calls. It may deactivated. But why i dont know. Because i am using my airtel number. I never off it. My airtel number [protected] beant singh & avtar singh. I want my sim activated soon. If company will not activate it i will complaint about it to consumer court...
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M
Maureen Prince Lazarus
from Bengaluru, Karnataka
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regarding online broadband connection

Address:560046

Hi,
This is regarding the broadband connection . I applied for a broadband connection online and one of your staff (Mr. Bijo, no: [protected]) sent a link asking to pay for it and I did it a month ago. And there is no response after I sent the payment details. Please look into it, down below I will provide the details of the payment and the messages.
Thank you....
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N
Neepco
from Aizawl, Mizoram
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disconnection of 3g network for the last 9 days

Dear airtel team
It is to inform that the airtel tower system situated at khuppi, west kameng district of arunachal pradesh is failed to provide 3g network sevice for the last 9 days and before that also, although mobile network shows 3g, network speed was not up to the mark. Hence, it is requested to kindly restore the service at the earliest.

Khuppi people
West kameng district
Arunachal pradesh
Date:...
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R
rajeevsharda
from Chandigarh, Chandigarh
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bonus data

Address:Jalandhar, Punjab, 144003

It was promised 2 months back that extra bonus data shall be given. But till date it's not implemented despite our numerous complaints.
If today it's not done, we shall be forced to close our account with airtel.

We are getting only 40 gb and despite your promises it's heavy loss to our business. So we are left with no option rather to close our 10 years more connection in a sad way....
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M
Mahipal Kambhampati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal issues 9700728278

Address:Hyderabad, Andhra Pradesh, 500004

Hi airtel team,
This is mahipal kambhampati and bearing airtel connection since 28-mar-2013. On monthly basis i am facing recharge issues in prepaid which was escalated to airtel several times. During that time i had a discussion with your airtel executive team they have said about convert to postpaid and they are ready to provide rs 499 plan. But from the day one i am facing signal issues and call drops in the network and i am unable...
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S
shankar guggari
from Bengaluru, Karnataka
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mobile number portability request rejected

Address:560068
Website:WWW.Airtel.com

I have requested for moblile number porting due to poor signal strength in my area. I have completed more than 90 days on the aietel network.
And my mobile no activeted with airtel on 27-dec 2017.
Airtel rejected my mnp request by saying not completed 90 days on their network. So please help us to resolve this
The other deatils like customer care response mail and sms received by them are attached.

Please...
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Address:Lucknow, Uttar Pradesh, 226006

While working a glass of water accidentally spilled over my phone and other documents. The phone kept working but somehow after few days the screen started shaking/rolling. I was told by service centre that this is due to slight ingress of moisture and the screen needs replacement. Inspite of speaking and providing all documents i was told that this accidental spillage of water is not covered. Whereas in the supporting video on my airtel...
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A
asit jha
from Mumbai, Maharashtra
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service request no 3406317

Address:New Delhi, Delhi, 110045

Can any one from airtel secure understand me what is "accidental damage".
My phone drops from the hand and screen got damaged. Isn't it "accidental damage"?

Why the dropping of phone is not covered under "accidental damage".

Pls don't make fool to your customer by false promise & advertisement.

No one drop phone intentionally its an accident only....
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R
Ram Palanati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit adjustment of rs. 500

Address:Hyderabad, Andhra Pradesh, 500047
Website:[email protected]

Hi officer,

Yet again airtel has cheated us with wrong promise - for credit adjustment of rs-500/.

Today i have received call from cc team from airtel.

Regarding credit adjustment - he has told that credit adjustment can not been done.

Being an no.1 telecom company in india, cheating customers with wrong promises

I have written proof for your promise & recording...
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Address:Bhopal, Madhya Pradesh, 462001
Website:Airtel.in

I am so surprised this morning when i saw a message that there was a deduction of rs.35 from my airtel account on the name of vemes service selected and which will renew automatically after 7 days. When i called airtel that what is this service about, the reply i found this is just a service you select when a msg come to you with yes or no option. My question is does airtel has degraded it's services to this level that it has to deduct money...
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A
Andre Unger
from Balangir, Odisha
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adding of services without my consent

On 07.08.2018, airtel mobile services had added some sports video services without my consent and rs. 60 was deducted towards the same. Again on 08.08.2018 at 02.36 a. M. I received a message that some fitonza service has been activated and will be renewed after validity expiry.
Without my request, why are these services being added and amount being deducted from my account? Such arbitrary action of the airtel mobile services in un-acceptable.br...
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A
Aaromal M S
from Irinjalakuda, Kerala
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to block unwanted class 0 messages from a$-tfarot

Address:Ernakulam, Kerala, 682013

Hi. I m aaromalm. S, i m an airtel user from 5 years but from few days i m getting msgs from a$tfarot day (Call cost rs 0.00 and duration 0.00 and it's very much annoying and irritating. I had blocked this but still i m getting message. I have contacted costumer care so many times but they said they can't resolve this issue. Don't now what to do. I m so worried that... My cell no. Has been blocked or something plz help me out if this....
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C
Chirag Singh Mukherjee
from Kolkata, West Bengal
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adofgames not refunded even though didn't subscribe for it or used it

Adofgames service has been activated @ rs25.0 for 7day (S). Txn id s[protected], 08aug18 02:27. Service will be renewed after validity expiry. To use, click http://vas.adofgames.com/airtel/message/activation (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

Adofgames service has been activated @ rs120.0 for 30day (S). Txn id s[protected], 25jun18 08:54. Service will be renewed after validity...
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A
Amish Tiwari
from Bengaluru, Karnataka
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wrong recharge amount in own mobile number

Address:Bangalore, Karnataka
Website:airtel

I recharged my airtel prepaid number [protected] with rs 508.
The correct tariff amount is rs 509.
I did this recharge today itself and the transaction id is 30674598.
I got the message of a successful transaction but until now where the balance is credited is not shown.
Please check this issue and resolve as early as possible.
My mail id is [protected]@gmail.com...
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