Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 707

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tazim khan
from Dehra Dun, Uttarakhand
Report
Copy

I am complaining about your third class service

Address:110006

I am not able to send any sms from my no. [protected] still i have unlimited pack of rs 448 and i also have my main balance... And what the hell ur are doing i am trying to call the customer care from last five days but u reject my call again and again... Is u don't want ur customer stay with u ok i[censored] don't want that then i going to my all airtel no. To any other network and also convinced my all friends to left your network...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Sojitra
from Ahmedabad, Gujarat
Report
Copy

no proper communication in toll free number

Address:Gandhinagar, Gujarat, 382006

There is no proper communication of your toll free number of auto recorder sound.. Any amount is speaking either in words or in digit but not in proper way..
It is lyk you are doing this intentionally so that customer misguided.. Disgusting system..
Without taking proper feedback, you have auto recorder voice uploaded... So kindly clarify dth yearly pack.. I am not getting it properly through your toll free number.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal vishwasrao
from Mumbai, Maharashtra
Report
Copy

pathetic service from customer care

Address:Raigad, Maharashtra, 410218

No one is responding calls for long time, in last month dth connection got disconnected 3 trice which i was not able to use. My all money got wasted.
Now this is the 4th time that i m trying to complain and they are asking money for no reason product is under warranty. Customer care girl name is harshali. Without taking my complaint she has disconnected my call. Very pathetic and frustative service by airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
ypankaj765
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my number blocked by mistake

Address:Pune, Maharashtra

All services barred on my mobile number. Airtel NDNC Team saying you made a promotional call on[protected], 10:06 hrs but no call is made from my side on given date and time.

Kindly note i am using my number last 5 years and its been completely and strictly for personal use only. Please help me to resolve the issue and unblocking the number.

In any case my number hacked for any kind of commercial misuse. Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pusker singh
from Mumbai, Maharashtra
Report
Copy

recharge is not successful but your money is deducted

Address:Raigarh, Chhattisgarh, 496001
Website:www.airtel.in/prepaid-recharge

I have recharged my 10:15am 03/08/2018 rs399 on my airtel number [protected] through idbi debit card it showed transcation failed but my money deducted and then i try once again at 10:21 once again and its done so total money deductected 798 but recharege amount 399 not refunded to me kindly refund me airtel with thanks !!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandreshs74
from Bengaluru, Karnataka
Report
Copy

no internet on airtel billing number still internet is charged

Address:Mumbai City, Maharashtra, 400069

There is no internet on my number [protected] & it is a billing number.
Airtel team is not in the position to provide why internet was enabled on this number, as there is no written nor any voice call to activate the internet on this number.
This number is running for 5 years without internet & now airtel has charged the internet abruptly on this number, it indicates that the aritel like to reduce the customer base for billing,...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Subhadip Pramanik
from Kolkata, West Bengal
Report
Copy

name wrong

Address:743318
Website:www.airtelcustomercomplaint.in

Sir, my name is subhadip pramanik, and my airtel mob no. [protected], my complain is my airtel registration name is wrong here, my orginal name subhadip, not shubhadip, actually my frist aadhar name had to be wrong, but i re verified my aadhar name, and changed the name, i was to do upgraded covered 2g to4g sim (Airtel), but did not gone the same problems. Please help me sir......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Ravindra Kamankar
from Belgaum, Karnataka
Report
Copy

7000 sms charged in 8 hours

Address:Vadodara, Gujarat, 390002

Sr no. 86907792
I have 02 postpaid mobile nos. Of airtel,
Both the handsets are used by me. On fateful day of 08th july 2018 around 12.15 pm, i lost my mobile having one of the sim. Request to block the sim was given around 12.40 pm. Subsequently i applied for new sim and new sim was operational by 10th july 2018 and sms service on it was started on 11th july 2018. It seems that i had mobile had tracking function on and alternate...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chetan pachapur
from Bengaluru, Karnataka
Report
Copy

wrong amount billed for broadband services

Address:560092

When i got a new braodband connection from airtel in october 2017, i opted for 6+1 month plan according to which i had made payment for 6 month service in advance and the service was to be provided for 6+1 months (Total 7 months). But airtel authority updated my profile as monthly rental plan instead of the plan i opted for and has charged me rs. 2010 additionally as a due amount even though i have made my payments in advance. Because of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
E
Er Gaurav Srivastava
from Lucknow, Uttar Pradesh
Report
Copy

4g internet speed issue

Address:Sonbhadra, Uttar Pradesh, 231219

I buy a new airtel number and activated 4g net pack, but from the first day till now i didn't get the 4g speed in my area. Infact 3g speed is also very bad. I checked on airtel speed that shows in this area ten 4g&3g towers are active, then why i can't get the speed properly. And if there is no service in my area then why the hell airtel store vender recharge 4g plan, they simply fool us. And worst part is when i keep on trying to connect...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ramrajnath
from Delhi, Delhi
Report
Copy

overbilling and bad service

Address:New Delhi, Delhi, 110001

My airtel number is [protected]. I activated international pack for kenya for rs. 3999/- which included 3 gb. I was having bad experience, unable to utilize data and also unable to use calls due to bad signals.

Can somebody clarify, what this charges of rs. 3999/ for, if consumer unable to use the services. At the same time, during transition to dubai, some packs have been activated without asking customer and also additional...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShahGunjan
from Nagpur, Maharashtra
Report
Copy

false account suspension charges

Address:Pune, Maharashtra, 412307

Dear team,

Airtel dth is making false charges on my dth account since last three months.

1. I upgraded my base pack from 199 to 300 last month. But they charges 315 as base pack value was changed without any notification.

2. After my recharge of base pack, airtel dth charges me 15 inr. Customer care representative said, my account was suspended as i have used my balance and have not recharged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhinoy Chakma
from Gobardanga, West Bengal
Report
Copy

payment not received

Address:799104
Website:airtel.in

Prayer for reverse my amount of rs 10000/- in my airtel payment bank no-[protected]
Dear sir,
I am send money in your bhim apps that transaction amount 10000/- traction id [protected] and account no is[protected] date 07/08/2018 but the amount is not created in the bank account. Please verify this transaction and why the amount not credit please in form me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikhil Kubde
from Mumbai, Maharashtra
Report
Copy

isp network service issue

Address:441108
Website:www.airtel.in

My sim card not able to access network properly in my house, it frquently losst connection due to this m not able to access internet as well as not able to make calls properly.. I have registered complaints many times but still no one from network team has visited yet.. Kindly find the network complaint details below:-
Thank you for contacting airtel! Reference no. 87001635 has been registered on 09-aug-2018 19:50:10 for your airtel...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naman Nimbale
from Delhi, Delhi
Report
Copy

not reading simcard

Address:Visakhapatnam, Andhra Pradesh, 530005

I have switched to airtel from reliance in march, until now the sim card was working fine. But from the past few days my phone has stopped detecting the sim card. I thought it was a hardware issue and got it checked but it came out fine. After that i tried to place sim in another phone in that phone also the sim card wasn't detected. The sim was working fine till i have got unlimited 399 pack with some prior balance of 60 rs. And the sim...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bşra Farooq Nakşbendi
from Delhi, Delhi
Report
Copy

airtel sim (newly ported not working) no connection available.

Address:New Delhi, Delhi, 110025
Website:www.consumercomplaints.in/new_complaint/igi

Hi,
My father recently ported his idea sim to airtel. And it's been 2 days there is no connection available. He's trying a lot since so long to get his problem resolved but still found no solution yet. He went to several operators shops, he called to costumer care but still nothing happened yet. This is really irritating as he's an old person moving here n there to resolve his matter, he is even restrained from getting important calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Benedicta J
from Bengaluru, Karnataka
Report
Copy

device claim service request # 3292940

Website:www.airtel.in

Hi,

This is regarding, "airtel secure insurance". Airtel secure insurance, gave a false claim of providing me insurance and not provided me this insurance as they promised plan.

Because i had airtel insurance, i had applied any other insurance, due to which i am alreay in rs.90, 000 loss. And now since they are not providing me this insurance, i will have to spend more of rs.80, 000 to purchase a new phone.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Benedicta J
from Bengaluru, Karnataka
Report
Copy

device claim service request # 3407648

Address:560083
Website:www.airtel.in

Device claim – service request # 3407648

"airtel secure insurance", is giving a false claim of providing insurance and not provided insurance. My airtel plan rs 399, plus tax rs.508 on a monthly basis. This plan includes "airtel secure", which is a insurance scheme against handset damage.

On 31 july 2018, my handset got damaged. I had claimed airtel insurance immediately after my handset got damaged.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shephines
from Bengaluru, Karnataka
Report
Copy

bill details not provided to customer

Address:560041

I contacted airtel for providing me with full details of my current bill plan which includes emi (For an airtel store purchase)+airtel postpaid plan+taxes. As a customer it is my right to know how much i've to pay per month to airtel postpaid assuming i don't change plans, or add boosters, or go over-predefined limits of data/calls/sms and i don't have to wait till bill generation to be given these details to me.
I've contacted airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kakn
from Chennai, Tamil Nadu
Report
Copy

forcing payment for improper service and eroding reputation

Address:Chennai, Tamil Nadu, 600049

Dear sir / madam,
I used airtel post paid mobile service connection of [protected] contains number for more than four years. I faced problem for receiving incoming calls from january2018 onwards and i raise the complaints to airtel customer care via telecommunication and email.in spite of several complaints also not rectified the issues by airtel. I ported the connection from airtel to vodafone on may 2018. I paid bill for january...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy