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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 72

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K
Kripal Rao
Jul 11, 2022
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Asking for a refund

I had recharged a wrong plan of 179 rupees by mistakely, I had to recharge a 239 rupees plan if you could refund my money I can do that my phone number [protected] I paid through gpay...
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I have Airtel postpaid number [protected] and I have taken International roaming activate.
When I landed in Dubai network taken of Etisalat but if someone is calling on my Indian number it’s showing switched off or not in services however I am receiving messages.
Tower also showing in my mobile network.
Please resolve my issue
You can call me on my Dubai number +[protected]...
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S
sandiv
from Chennai, Tamil Nadu
Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to play servers in Xstream box

Address:Chennai

Hi

I got my airtel digital TV (HD) installed for more then 9months. My balance is still 1900/- and got my customer id [protected]. But unable to open OTT application, everytime it is telling me to recharge . I have already contacted customer care for since morning and they are always assuring me that they have refreshed and it will come in 30 min . Already sixteen 30 minutes have passed since first call. I am free irritated...
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C
chh826
Jul 10, 2022
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Fictitious deduction

Respected Sir,
I have been using this prepaid connection for many years but in last May and June month I noticed that within few days after recharge my account balance becoming zero. After a long process to communicate with customer care executive I came to know ( as per EBILL of May & June 2022 )that some amount deducted for international call. I have no international contact and I didn't call those numbers. I am sorry to say that...
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J
Joseph Chandra
Jul 10, 2022
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Mobile hotspot disabled by AirTel after data recharge

Address:Airtel, India

Very shocked to see an error code on my TV screen after data pack recharge for my account on 09/07/2022 when I as usual used my mobile hotspot to send data to my Amazon Firestick connected to my TV to watch YouTube. Error code flashes on screen saying Airtel network error. Never happened earlier. I tried reconfiguring my connection still same problem. Is Airtel blocking access to other digital devices like Amazon Firestick to promote their...
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A
Amarsinh Dhembare
from Mumbai, Maharashtra
Jul 10, 2022
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XSTream fiber billing

Address:kamothe

I had put request to close the connection on 6 June and still bill is generated for billing period of 25 May to 25 June. The collection team is calling me despite have told them this thing so many times. Why should I pay when i had requested to stop the service on immediate basis....
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M
Mirza Hussain Ali Baig
Jul 10, 2022
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15 year old number showing as does not exist

Dear Sir,

My number [protected] which i was using for more than 15 years is currently showing as doesn’t exist. I have recharged it already for a year just 3 months before and i am currently here in UAE for short stay and i am returning by next week and my life will be more miserable if my numbers doesn’t works. As My number is linked to all my bank accounts. Kindly do the needful.

Regards

Mirza...
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Ponnala Mintu
Jul 10, 2022
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Broadband reactivation

My landline broadband number [protected], comained on 5 june and they said reactivation will be by 9 june,
When i xalled they said again 4 more days it means bt 12 june.

I am really bothered about this
....
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S
Sinha ripti
from Patna, Bihar
Jul 10, 2022
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Recharge not reflected payment is done via g pay

Address:Patna
Website:Airtel

I have done recharge of 209 on 7 July 2022 from airtel thanks app and done payment through upi Google pay and my amount is deducted and airtel send msg that recharge will be reflected within four hrs but its been 3 days my recharge is not reflected in my sim...
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M
Mirza Hussain Ali Baig
Jul 10, 2022
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My Number Showing as Invalid

Dear Sir,

My number [protected] which i was for more than 15 years is currently showing as doesn’t exist. I have recharged it already for a year just 3 months before and i am currently here in UAE for short stay kindly do the needful.

My number is linked to all my bank accounts.

Regards

Mirza Hussain Ali Baig...
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Mirza Hussain Ali Baig
Jul 10, 2022
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My Number Showing invalid

Address:Hyderabad

Hi, my airtel number is [protected], which i was using it for more than 15 year’s, recently i moved to UAE for visit for 6 months and all of a sudden Airtel deactivated my number and showing as invalid number. Moreover just 3 months before i have recharged it for a year package. How come they can for this I don’t know. Moreover this number is linked to all my bank accounts and airtel is harassing the customers in this way..
br...
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Address:Indore

I am not able to use internet from 6 July and it's already 4 days since I didn't get any response from them. My request id is [protected]. I try to contact their customer care service they said problem will be solved by end of day but still noone contact me regarding nor anyone visiting my places....
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Dhaval12125
from Ahmedabad, Gujarat
Jul 9, 2022
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Bad slacking and very poor service

Airtel would never be my choice again for the way their services are. I have 499 INR/month of 6 month of Airtel broadband plan. Which I have paid for in advance. Yet it's never been a satisfactory resolution by Airtel and their team. Previously they changed wiring about 3-4 times on our residence premises. Yesterday, the engineer stated that the internet would return in one hour. After an hour since it didn't come, I tried calling him. No...
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1
1394avishek
from Pune, Maharashtra
Jul 9, 2022
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Airtel Broadband connection relocation-not relocating after repeated complaints

Hi Team/Concerned person,

This is a complaint regarding Airtel broadband customer service. Below is an explanation of my experience with them over the course of 4-5 days.

I have shifted to a new location on 1st July. It has been more than a week now that i have raised a relocation request through Airtel customer care and below is my experience.

1st call: Explained to customer care about my relocation...
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D
Deepakyaadav
Jul 9, 2022
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Airtel sim swap option remove

Dear sir mere lapu sim ki simswap option remove kr deya geya h jabi mere mnp 40/50 hote hai par month...
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Luckylalitsingh
from Delhi, Delhi
Jul 9, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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Recharge initiated but done and money got debited.

Address:H no 326 block no 18 Kalyan puri delhi

I recharged My airtel No. on24th may through airtel thanks app . my money got debited from my Bank Account and in airtel thanks app they showing recharge initiated. I waited for some time and then some hours passed, then some days and now its 9th july that the recharge is still initiated and they are not helping me out in this matter i managed ton complaint many times but they didnt provide me solution. every time i register a complaint they...
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S
Shweta3007.garg
from Pune, Maharashtra
Jul 8, 2022
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Refunds

I have raised request to close my airtel xtream fibre account on 11th march, they told me to wait for 45 days to processed and within 45 days my money will re refunded I have waited till 6th May and send them email. They again filed the closing request as per 7th may and told me that earlier it was some technical error, again they told me to wait for 45 days. I have waited till 22nd june and one 22nd june they promised me to refund the amount...
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S
srkkhoda
from Jammu, Jammu and Kashmir
Jul 8, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Airtel Fraud - ISD CHARGED Even when No ISD call was done

Complaint about: airtel mobile bill (349 rs family plan)
Airtel has charged isd calls in my mobile bill. No isd calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers. I have been extra charged for 1 isd call (336 rs). I never do any isd calls from my number....
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H
Hemant Pant
Jul 8, 2022
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Broadband payment

I am facing issue while making payment for my Airtel broadband but their app is showing error while I am trying to make the payment. I have called them multiple times and sent numerous emails but not getting any response from them.

On one hand, I am getting reminder from them that If I don’t make the payment, they will disconnect the connection and I will lose the benefits as well and on the other hand they are not providing...
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A
ankitmhpind
Jul 7, 2022
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Prepaid SIM SMS not receiving

Dear Team,

I have been raising this concern from past two weeks that I am NOT receiving SMS on my number.
I’m able to send SMS, call/receive.

I had postpaid service earlier and ported it to prepaid some 5-6 weeks ago.
First two weeks after porting, it worked fine, then the issue with incoming SMS started.

I even changed my mobile device, changed my SIM, talked to customer support,...
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