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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 933

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Y
Yashmani Bhatt
from Kolkata, West Bengal
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sim stopped working on 16/01/18

My airtel sim stopped working on 16/01/2018. I restarted my phone, removed the sim and put it back again to no avail. When i called the customer service they told me to replace my sim as nothing can be done. I am currently residing in a different cellular circle and it is not possible for me to replace my sim. I would like for my network to be returned without having to replace the sim....
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L
lokeshkumara p
from Bengaluru, Karnataka
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telecommunication

Address:Mysore, Karnataka, 570004
Website:[email protected]

Regarding above subject i am airtel customer my mobile no is [protected] when i was port my mobile no from ieda to airtel i am facing network problem regarding this problem i was spoke with customer care executive so many times but my networking problem is not solved when i spoke with customer care executive they telling some gay comming and checking the network in your place but still no one come here this is my complaint no [protected] .still...
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S
sunnyvzm
from Visakhapatnam, Andhra Pradesh
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blocking of airtel sim card

Address:Vizianagaram, Andhra Pradesh, 535001
Website:www.airtel.in

I lost my mobile today evening that is 16th Jan 2018 in the market. I want to block my airtel sim card. As we are unable to track my phone, So please block my sim card with no. [protected]. To avoid further wrong usage of the number. As there are changes o[censored]sing numbers for other reasons. So I please request you to block my number as early as possible....
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M
Meera Ramesh
from Mumbai, Maharashtra
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neither providing service nor resolving the problem

Address:Bangalore, Karnataka, 560095

I am unable to do outgoing call and not receiving calls from last night onwards. I have only airtel sim, contacted airtel customer service to fix the problem.
Response from rep: your sim is damaged and take duplicate sim,
My sim is not damaged i am damn sure 3 of my collegues who are using airtel also facing same problem.
They send me message issue resolved with ref no: rsewk[protected]. (But my issue was not resolved)br...
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P
Pprashantkr
from Dhanbad, Jharkhand
Sep 11, 2023
This thread was updated on Sep 11, 2023
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upi transaction failed but amount is debited and not reversal

Address:Patna, Bihar, 800026

(13/01/2018) I have to transfer 500 money to another SBI account So, I was Using BHIM UPI method to the transaction (He has "BHIM SBI Pay" App) the transaction of 500 rs for ********@sbi(his UPI address) from My Aitel BHIM UPI, 1st time Transaction failed and reversal my amount But after 3 minutes 2nd time Transaction is also Failed But Amount is debited from my saving A/C and not Reversal .

I complain to customer care but...
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R
Rajesh Harkut
from Bhopal, Madhya Pradesh
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payment not received yet

Sir,
We have paid the amount of Rs. 500/- by onlne to Bahrti Airtel on 15.12.17 by Tabrez Ali your representative of Airtel with documents for Broadband Connection at 6 sarwate Bus Stand indore . But connection not issued to me till date. Three time i have
pay 500/- each with documents but result is nil. This amount is refund to me with immidiate effect. 25 days has been lapse but not refunded to me? take necessary action...
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R
Rawat2018
from Delhi, Delhi
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complaining about the service of the customer care assistant

Address:New Delhi, Delhi, 110067

Misbehave on phone and not provided any information for connections and all..
no repond on this contact number [protected]..
No information about connection, swtich postpaid to prepaid or prepaid to postpaid..
Please close this store or need to hire some

Address: 250-B/1, GF, Munirka Village, New Delhi, Munirka, Delhi 110067...
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K
Kartik Dinda
from Kolkata, West Bengal
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problem of upgradation to 4g sim

Address:Kolkata, West Bengal, 721146

I was recently swap to airtel 3g sim to 4g sim, when i send 20 digits sim number to 121 confirmation msg also came,
Now 6 days over 3g network was not dead,
Again i sent code, one msg i received *your previous request for sim change on airtel number is already in process, your new sim activated shortly * showing, it's one week over..
Unluckily, my old sim is damaged now. I can't connect with anyone.. This is my permanent...
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S
Syed Kamrujjaman
from Kolkata, West Bengal
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they froading with people.

Address:700016

I apply for a new connection, airtel sim. That sim is free of cost. But they froadly charge 30 rupees or 25 rupees. I paid 30.
It is very disappointing. Parkstreet branch.
Other store did not charge any rupees. I requested a new sim. Thats no is-[protected]. They harrassing manypeople. Many people coming for airtel pament bank kyc. But they are rejected their requested....
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Address:412308

I have been using airtel postpaid since 4 year. I am facing the issue of call drop/low data speed/network fluctuation issue. I have raised the network related compliant to airtel on november the network team came to my place and took the survey. They also faced the network issue. Sent the report to concern team. After that there is no proper resolution for my issue till date. Please look into carefully.

My complaint no is –...
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Address:560068

I went to airtel express shop near by for porting my bsnl number to airtel. After the process, they told me to give 50rs as porting charges. When i asked why, they told that they got information from local distributor to charge 50rs for porting.

I also asked for receipt. But they told that, up to 100rs, they they don't give any receipt. (Without receipts it is illegal)

Please take proper action on this.
br...
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M
murali81703922
from Guntur, Andhra Pradesh
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amount debited but the mobile recharge is not processed

Address:Hyderabad, Andhra Pradesh, 500045

I have recharged my mobile number through net banking for rs. 448 on 8th jan 2018 amount debited but the recharge is not processed and on 15th jan 2018 i tried recharging my mobile again with rs. 509 amount debited but the recharge is not processed.
Date mobile no transaction details reference no amount status
15-jan-18 [protected] [protected]-citrusairtel [protected] 509 failed
8-jan-18 [protected] [protected]-citrusairtel [protected] 448 ...
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S
Samreen Sayed
from Mumbai, Maharashtra
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4g network very bad in mumbai itself

I stay n bandra west near jama masjid and have been facing issues with airtel 4g network. Within my room there seems no network at all. Please solve this issue otherwise need to port to another network.
The network is getting worse.
Please solve the issue as soon as possible. Can't use internet can't access any apps peacefully.
It's irritating and frustrating....
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R
rahulsinghal786
from Bengaluru, Karnataka
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airtel payments bank account debit freeze, account no: 8336970814

Address:Jaipur, Rajasthan, 302015

My airtel payments bank account no [protected], has been debit freezed

Dec 2017 i loaded rs 19, 025 in my wallet but not able to withdraw or transfer them to any account

Registered a complaint with the company case id: 1267013

Made around 100 calls to customer care, more than 200 mails, but they do not reply

These guys are fraud and trap customers

Fyi,

I...
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J
juliet victoria
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge to mobile no 8457989720

I had made a mobile recharge on the 16th of jan for rs 200, i wanted to recharge the no [protected], however i recharged the number [protected]. On calling the customer care, of hyderabad circle, they said that it can be reversed only if one number is wrong and the customer care executive advised me to call the mumbai circle to do the needful. However on calling the mumbai customer care, they said no such provision is available. Please help...
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Address:Kolkata, West Bengal, 700019

Dear air tel,

Complain:- regarding a credit limit cross and suspension of my no when air tel dont know why has the credit limit cross and more funny things my pdf bill will be generated on 21st january 2018. Next 8 days no outgoing call or net.
Gariahat air tel stores requires more obedient, polite, truthful, helpful, desk people and generosity manger (Chewing gums or playing with her hair in front of customers) and...
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R
Raviprakash R
from Kangayam, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp process going on for more than 2 weeks

Address:Krishnagiri, Tamil Nadu, 635109

I was airtel postpaid customer and want to convert my mobile number to prepaid. Visited my nearest customer service center in hosur, tamilnadu on this. Was asked to come next day for a week saying they do not have stock of sim cards (But could see they had sim for new customers). After a week when i started arguing, they came up with the single backup sim story and took my signature and details. Paid rs 50 for new sim.

My...
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M
monoj jyoti Basumatary
from Delhi, Delhi
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postpaid sim verification & activation

Address:New Delhi, Delhi, 110017
Website:www.airtel.in

I bought an airtel sim and it's been 3 days.
Have provided my adhaar documents and also verified it biometrically.

Have talked to your customer care representatives for about 10 times in the past 3 days.

Nobody cares about the customer experience
They are not capable of providing fast services even if they are in the 4g/smartphone industry....
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D
Dave M
from Auroville, Tamil Nadu
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data loan pack activated without my consent

Address:638002

Dialed *121*11# to know data pack options.
Selected option 1 for 3G
Then, selected 4 to know about the list of data loan plans available.

But, this has activated a plan that gives me 60 mb data for 22 Rs. How am I supposed to know this will activate a plan instead of providing me the list of available options?
If I select option 3 for data, you show list of available packs instead of randomly activating...
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Address:Bangalore, Karnataka, 560064

Bharath ka tez network... This is what airtel is propaganding about their internet speed however even after taking the highest internet plan and also paying a bill of almost 1800 rupees, i havent got the speed which airtel has promised. There has been multiple visits and i am going thorugh this issue since the last 3 months. There are multiple
Case numbers[protected], 89000294, 89220238, 89365318, 8951884, 9368518, 9711442,[protected]...
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