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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 935

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M
mahesh_446
from Bengaluru, Karnataka
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request to relocate the junction box

Address:560038

There is an airtel junction box in front of our house for past few years.
The box is blocking the place in front of my house and i am unable to park my car. I tried contacting the customer desk but was not able to get it done.
There is a proper place at the end of the road where it can be placed so it does not cause inconvenience to anybody.
It will of great benefit if the box is relocated.

Location of...
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Address:Ghaziabad, Uttar Pradesh, 201002

Dear team,

I had a discussion with customer care team on 12th jan 2018 @ 121 and has explained my issue well, whereas the same stands unresolved. I request you to please get the below specified issues fixed i. E. Pertaining to my respective numbers associated with airtel. I¿m facing this issue since i¿ve added all my numbers into family plan.

Unable to use internet. Similar issue was faced & reported multiple...
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V
vidhya shadija
from Indore, Madhya Pradesh
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unauthorised charges - mobile no 9755788545- games4fun

Address:452004

On 15 th january at 4.19 am sms was sent of activation and charges rs 15 deducted from balance
At 6.53 am the service was deactivated after sms to stop the service on phone no [protected]
Charges still remain deducted
This service was even sent for activation earlier also but due to lack of balance could not go through
So please do the needful
Thanks...
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P
PTKMGLGPT
from Bengaluru, Karnataka
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false promise and lethargic work style and hassles

Address:560048

Airtel broadband reference no. Ontmbanga38521258c:

Before i took the connection from airtel, the sales lady told me to make advance payment of 3 months to get an installation/activation waiver of rs. 1000, and i made payment of rs. 3788/- (Plan 999 + 99 topup for free std/local unlimited calls + tax) on 23rd sep 2016.
After this airtel broadband was installed on 9th october 2016, and on 27th oct 2016 as per my bill cycle...
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A
ankygupta92
from Gurgaon, Haryana
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my number is showing invalid

Address:New Delhi, Delhi, 110085

Hi

My number ([protected]) is showing invalid for more than a month and i am not getting any satisfactory answer from airtel executives. I am doing continuous follow up but still there is no resolution. Its my primary number and because of that i am unable to use any digital mediums like paytm. Also, it might be the case that i lost any important call because it is my 3 year old number. Could you please help me in this....
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H
himanshu101
from Jodhpur, Rajasthan
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main balance deducted even though I have internet pack

Sir,
I got 1gb 4g/3g data for 3 days... Today when i started the mobile and data and check the speed... After turning off the mobile data... The charges has been deducted from my main balance... There is no deduction from data balance... I lost 47rs todays even though i have still 1gb data unused...
I tried changing from 4g to 3g network type... And again done recharge of rs 10 and start the mobile data... And after starting...
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K
karthiksp2
from Belur, Tamil Nadu
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airtel dth prepaid recharge - penalty for late recharge

Address:627002

Sir/madam,

Am having airtel dth (Airtel digitaltv id[protected]) service for the last one year. And there is charges (Penalty rs.15) for late recharge. Though it is a prepaid plan then what is the necessity for penalty?? The disclaimer details provided by them didn't mentioned anything about penalty for late recharging. Though this may be a strategy for them it seems to be cheating....
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R
Rathi Anusha
from Coimbatore, Tamil Nadu
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50% night cashback

Address:630611

Yesterday night i had activated 50% night data cash back... I used my data after 12pm... But i didnt receive half of my used data in the morning... I'm experiencing worst response from airtel... If this continues i will change my network... Please try to resolve my issues... Dont try to cheat customers... All your data packs are costly even for customers using airtel for 7 years......
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P
PAT2015
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging services which I never opted or used

Address:Chennai, Tamil Nadu, 600100
Website:Airtel

My airtel cell no [protected]. I just saw my bill which am paying on line.
To my surprise you have added rs 244/- as value added services.
I never opted for that and i never used it.
Am enclosing the screen shot.
The way you cheat me is highly regrettable.
Am now 65 and are you not ashamed to cheat me like this?
On that day i talked with your customer care executive (If my memory
Is good his...
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S
sunnybhan2812
from Chennai, Tamil Nadu
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4g services watching anything on airtel tv only buffering

Address:180013
Website:www.airtel.in

Everytime i watch anything on airtel tv when toggling to 4g-lte live tv only buffers and it stops after every 10 seconds and start buffering and it is very irritating during watching any channel also same issue in you tube as checked speed test speed is almost good but during online live tv or anything watchs on youtube so much buffering. As this is airtel own app it should not have buffering kindly do something to resolve as when watching...
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S
Sgaur
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto-activation of international roaming pack post-expiration date

Address:Ludhiana, Punjab, 141010
Website:Airtel

This is to bring to your kind attention that i was travelling abroad for the duration of december 25th 2017 till january 4th 2018. At india gandhi international airport, delhi, i got an international roaming pack activated for 10 days for the amount of 2999 from an airtel customer executive. The travel pack was activated and i was told specifically by the executive the pack would deactivate on its own, post expiration. I returned to delhi...
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M
mithilesh kumar chaturvedi
from Durg, Chhattisgarh
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setting up services of mobile network service after porting from rcom

Website:airtel

I have opt air tel mob services after permanently closing the rcom mob services on dtd 22.11.2017 through retailer bu sim.[protected]u of mob, no, [protected] and i have receipt a massage from airtet "thank you choosing airtel! We are setting up your services please wait" on dtd 26.112017 & 27.11.2017 but after passing about 20 days without activation the retailer again process the porting req with another two no. Sim. But till date...
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S
Swapnil Tondare
from Raipur, Chhattisgarh
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unwanted call from call centre for anupam rai but i am swapnil tondare

Address:Jabalpur, Madhya Pradesh, 482004

In connection with above subject that my name is swapnil tondare and i am using postpaid canection from last 2 years my no. [protected] but problem is that airtel call centre call me every month and ask about brondband bill of anupam rai i don't know who is aunpam rai i tel them many time but they didn't understand plz can you help me so i can stop that call thankyou...
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S
Supriya Satapathy
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international roaming rental activation

My balance of rs99 automatically deducted for activation of international roaming rental dtd 14.01.2018, whereas i have not activated it my self. I have my international number and i use airtel only when i am in india. I never pick any in coming calls on airtel when abroad, so i don't need such product. I will stop recharging airtel balance if my balance is not restored back....
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V
Venugopal Reddy K
from Vijayawada, Andhra Pradesh
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be aware of airtel postpaid..!!!

Address:Bangalore, Karnataka, 560023

Am venu [protected] one of the airtel post paid customer, without any mode of intimate airtel will stop the service for post paid customer am one of that. And completely pathetic service from customer care, they will promise in next few hours it will get resolved. Finally after doing the payment also customer should beg to activate network/service i[censored] are using only one sim. There is no value for premium customer who will pay the bill in...
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J
Jeet2728
from Kathor, Gujarat
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network quality/ poor connectivity in ahmedabad

Address:380007

Sir, I am experiencing poor connectivity and network quality issues in Ahmedabad . While on a call, the other person is not able to hear my voice properly. This happens almost everywhere in Ahmedabad. Secondly, the internet quality of 4g is poor as compared to other carriers like Jio and Vodafone.

Kindly resolve the issue....
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S
Sanjaysasithota
from Bengaluru, Karnataka
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airtel nmnp issue

Dear team, i, sanjay using airtel number [protected] had given a request to change my number from karnataka circle to kerala circle as i was transferred there. I went to the airtel store in cochin and the representative asked me to send a porting request and gave me a new sim. He told me the previous sim will get deactivated in 7 working days and i will have to continue with the new sim after that. The previous sim got deactivated on 11th...
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A
abhishek4389
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to recharge after converting my number from postpaid to prepaid

Address:Pune, Maharashtra, 411057

I have converted my postpaid number to prepaid but now i am not able to recharge it via airtel app or any other recharge medium. I am able to receive calls and use internet but not able to recharge because of which i can't make any outgoing calls. I tried calling airtel customer care but it says don't have sufficient balance.
Even i tried calling from different number but the call gets disconnected as soon as i give my airtel number.br...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301`
Website:airtel.in

On 12 jan 2018, when i reached for mnp of my vodafone no. [protected] in airtel at - airtel store, shop no.-343, 1st floor, supertech (Shopprix mall), sector-61, noida.

Airtel authorised partner representative/ owner refuse to switch my no.in airtel prepaid without any pack,

They said that "there is no any procedure to switch without any plan, you have to buy a plan like 495,,, etc etc otherwise we dont port...
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N
Nitinkumar K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel bank debit freeze

Address:Pune, Maharashtra, 411061
Website:Airtel.com

Since i deposited my money to airtel payment bank they have debit freeze my account and by holding amount they are earning interest using our money.
I called 3 time to customer care and they asked me adhaar card, pan card and bank statements to de-freeze my account. It's been more than 5 days i have sent the details on [protected]@airtelbank.com but no respond. I am still not able to make my transaction via world worse airtel bank payment....
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