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Ask Me Grocery Complaints & Reviews

3.7
Last updated May 4, 2022
Complaints 85
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62
Unresolved
23
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Ask Me Grocery reviews & complaints page 3

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S
Sun il Men on
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received - unethical behaviour

Address:110001
Website:www.askmegrocery.com

AskMeGrocery is one of the worst Online Portal for Grocery.

My account was debited for more than Rs. 2000 but order was not confirmed. The debit was done on 25th April and the refund is still awaited.

Also since the above order was not confirmed on 25th April I had placed another order since I wanted food items on urgent basis. I had ordered goods of more that Rs. 2500 but was delivered goods worth Rs. 1800...
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pradiptakghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund.

Website:www.askmegrocery.com

I have placed a grocery order on 7-apr-2016 and prepaid it using mobikwik wallet. My order id is ag[protected]. They have confirmed it on next day. But on 9th apr, they have cancelled my order due to non-availability of products at their end. I have requested them to refund my money. They assured me that they have initiated refund and refund id:[protected]. But 13 days has passed, i have not got my refund in mobikwik wallet. They keep resolving...
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R
ranimini
from Udhampur, Jammu and Kashmir
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Paris polo combo of 2 womens jeans

Website:www.askmegrocery.com

I have been placed order AB11545640 of pris polo combo of 2 women jeans size 30.. nt u deleivered us size 32 .. and the product is not up to mark.. i want to returned this product.. please collect it and refund the amount.....
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A
AnuragAgarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received even after 20 days

Address:Kolkata, West Bengal, 700048
Website:www.askmegrocery.com

Sir,
I had placed my order on the 29th of march, 2016, and have not yet received the goods even after some 20 days. I have been placing complaints everyday ever since then twice a day and the call centre executive does nothing but forward the complaint to the concerned department. I've even had talked with senior executives, puneet soni and others who does nothing but give false commitments of resolving the issue in 4 hrs every time...
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D
dilipkale
from Karmala, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

930 . .

Address:413606
Website:-

ऑनलाईन पेमेंट मिया है, मै उमरगा जिला उस्मानाबाद महाराष्ट्र का रहनेवाला हॅुं, उमरगा का पिन कोड 413606 है. मैने तारीख 10/04/2016 को 8:37 रातको Powerful 10mm Drill Macine +13P ऑर्डर किया था. मेरा ऑर्डर नं. AB11452976P2654402...
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S
S30
from Pithampur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled without inform and second order not delivered.

Address:Indore, Madhya Pradesh, 452001

Hi Team,
This is to inform u i have placed today 2 orders but cancelled on your side without information than i placed one another order, order No.AG[protected] and i paid payment by credit card after 4 hours i have received one message on your side your order has been successfully delivered thank u for shopping with us askmegrocery.com.

But till time i have Not Received MY Order pls look in to this matter.
br...
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S
Sumit Narang
from Abohar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Ludhiana, Punjab, 141008
Website:www.askmegrocery.com

Fake company only cheat people i place order and i use coupon and they cancel my genuine order now not giving money back i have all valid proof and details sumit.[protected]@gmail.com [protected] i will file complaint against your company just making fool of people and wasting there valuable time.

Order Number AG[protected]...
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A
abhilash mukherjee
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery on time and cutting calls after long on holding on call they cut it..

Address:Mohali, Punjab, 140603
Website:www.askmegrocery.com

I ordered a few things worth 1007rs. but they did not deliver.
that is not much of a complaint thing

What i really want to complaint about is they behavior and dealing the order. i called there customer care at [protected] every time they put my call on hold for like 5 6 mints and cut it afterwards ...every time they cost me around 7 8 rs...i am sick of this i mean i[censored] dont want to resolve the issue then just cut right...
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P
patel.anr
from Khurai, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund and no any reply to askmegrocery end

Address:390007
Website:Askwww.askmegrocery.com

My complain no.[protected]
Fortune soyabean refined oil 15 kg rs 1561-00 & set wet casual hold gel which prize 126.50 i can’t receive both item pl. Credit both item amount in my bank account. Till today you are not reply me or not credit said amount in my bank account,
Till today they are fail to refund me....
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H
harshkhetan
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

Address:Kolkata, West Bengal, 700108
Website:www.askmegrocery.com

I have ordered some items on 28march 2016..my order no is AG[protected].
Total price is rs 1300.50
i have paid through mobikwik
its delivery time was within 4-6 hours..but i have not received any items.
after 6 hours i complaint to their customer care.they said to wait for 1 hour, they will call back, but i havenot received any call, after 4 after, i again talked and again raised a complaint. they said we will deliver...
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U
Umang Akash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company

Address:Bangalore, Karnataka, 6560034
Website:askmegrocery.com

I had ordered today for an amount of 906.50.(Order no ag[protected]l_p_1232836) money deducted for my mobikwik account with order/transaction id# ag[protected]l_p_1232836. I didnot get any confirmation from askmegrocery. I called customer care twice and also raised ticket with id #6587, but didnot get any reply. It is very worst type of service.
It seems they are fraud company, worst kind of first time experience.
I have attached...
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S
Sudeepa Suresh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of order no ambal910809930397

Address:Bangalore, Karnataka, 560016
Website:ASK ME GROCERY .COM

I had odered few items on 3/3/16. Registered mob no is [protected].
I had to get a refund of rs 532.00, still today i havent received it. I had also complained abt the same on 4/3/16. Still now no reply or action taken on it. Today when i call to ask the details they tell is refunded to my account. There is no such amount reflected in my credit card account( balance sheet) from ack me grocery.
Give the complete details of the...
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M
mjpatadia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired product and broken seal product - no return until 18 days

Address:560047
Website:www.askmegrocery.com/?utm_source=Hp_Bazaar&utm_medium=TopBanner_Grocery&utm_campaign=Grocery

Dear Sir,

I had placed an order on the 29th of February 2016 (in Ejipura, Bangalore, Karnataka, India) and had received 'due - to' expired product (Milky Mist Ghee - expiring after 10 days of my purchase) and one open-seal product (Dabur Honey).

As any customer would do, I called up the customer-care of Ask Me Grocery and lodged a complaint on the 1st of March for the return of the products, i was...
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A
adavesar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too many sms

I'm receiving plenty of SMSs from Ask Me Grocery with different offers. It is around 25-30 times a day. My request, Can you please inform them to stop sending any SMSs in my cell phone number: +91 [protected] from Ask Me Grocery? If I have ever subscribed then please ask them unsubscribed me. I have tried from their website and cannot see any option to unsubscribe SMS....
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A
ashwiniagarwal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order after 24 hrs

Address:Kolkata, West Bengal, 700019
Website:askmegrocery.com

Ambal[protected]

Placed an order on 11th at 8 pm. Receive a message on 12th at 6 pm order has been cancelled for non availability. The lady (Akshita-please check who spoke with me) says she can't do anything and no use calling for this.

If i had such an employee i would fire that person that moment.

Anyways, askmegrocery please stop doing all this nonsense activities> taking orders and...
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J
jitupatel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order

Address:Mumbai City, Maharashtra, 400097
Website:www.askmegrocery.com

I placed order yesterday order number is ambal[protected]
I called them 9 times regarding order but they said u will get your order soon and still im waiting previously also they cancelled my order with out any reason.Company doing fraud and tacking customer detail...
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D
Deepbasu
from Kolkata, West Bengal
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Took out money from my bank but no product or order id provided.

Address:New Delhi, Delhi, 110001
Website:askmegrocery.com

I purchased products worth Rs 228. In the payment page I gave my credit card details. After that the gateway page came I gave the OTP and then as soon as I clicked submit it showed your session has been timed out go back to check out page. I clicked the option 'go back to check out page', a blank page came and nothing else. Now, after 2 hrs I am receiving sms from my bank that my money has been deducted. But I have not received any order...
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N
Niket Mittal
from Delhi, Delhi
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Inadequate services

Address:110052
Website:www.askmegrocery.com

Hi Team,

I ordered some grocery on 28th February from askmegrocery.com (order no AMBAL[protected]. I would told that Monday is a holiday and we will deliver the products on Tuesday in 4-6 hours starting from 9am. So ideally my product should have been delivered by 3pm however they were delivered at 5.30pm.

Secondly, I ordered a Nescafe coffee jar of 100 gms (which has a scheme of a coffee mug free), however,...
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Address:Bangalore, Karnataka, 560078
Website:askmegrocery.com

I had ordered on 20th of FEB for an amount of 2468.(Order no AMBAL[protected] Money deducted for my MOBIKWIK account with order/transaction id# AMBBAL310662L_P_95515. Next day I was informed that due to insufficient stock order cannot be fulfilled. And the money shall be refunded in 7-10 working days. First seven days money did not come. I raised ticket no 2803 with them. Within one day the ticket was closed saying, in due course you will...
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S
sandalpans05
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order auto cancellation

Address:600088
Website:askmegrocery.com

My Order no: AMBAL[protected] placed today (29 Feb 2016) got auto cancelled.
I received a SMS stating cancellation, immediately I call up their customer care number.
Initially an executive picked the call and said that I didn't pick up confirmation call. But I didn't get any calls which i informed her.
She put the call on hold for a while, then she said the products are out of stock.
I thought no use talking...
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