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Cox & Kings India Complaints & Reviews

www.coxandkings.com
3.6
Last updated Oct 5, 2022
Complaints 380
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268
Unresolved
112
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Most useful Cox & Kings India reviews

Cox & Kings India reviews & complaints page 17

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K
Kalyanirao
from Mysore, Karnataka
Jul 20, 2015
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Harassment- mental and financial

Address: Bangalore, Karnataka

We booked for a Europe travel which was scheduled fo be on 11th July. We had paid the booking amount in the month of November 2014. From May 2015 until July 2015 the travel agent kept harassing for the documents without a proper checklist and there were days when we would receive more than 20 calls. First they changed the travel date from 11 th to 23rd July 15 days prior to the original travel date. The visa was processed and when it was...
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deepakn88
from Chandigarh, Chandigarh
Jul 16, 2015
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Worst service-Overcharged

Address: Chennai, Tamil Nadu

This is in regard to the trip for singapore for a people of 11. The HARDSHIPS FACED IN INDIA : When initially contacted COX&Kings, they gave me a rate card and told me to confirm for the same (36000/ person) in a 3 star hotel accomdation with VISA and service tax, assuming that would be the final, I booked the tour paying a deposit of 5000 Rs. The trouble started from then, All of a sudden they came up with a new fare stating the executives...
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M
Menkamidha
from Lucknow, Uttar Pradesh
Jul 8, 2015
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Worst trip that we had

Address: New Delhi, Delhi

Cox and kings are the worst planners in the universe. We took the Bangkok, Malaysia and Singapore tour in June- that was from 19th June to 30th June. They don't give any information once they receive the money. They never use to take us to the hotel on time sometimes 3pm checking or sometimes 9 pm check in where. In fact we all called it as a "international bus trip" roughly in a day for like 8-10 hours we use to be in the bus only. All...
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Rseena123
from Chennai, Tamil Nadu
Jul 6, 2015
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Over charged the amount without any notice because of an irresponsible staff

Address: Chennai, Tamil Nadu

I had booked American glimse through cox and kings. Such a rude staff called angel in pondy bazar office and the manager supporting the lady staff for all her non sense behavior.She never gives correct picture of the tour.Later even though I paid through online, she said she didn't receive payment and paid more than 40 k because of their irresponsible behavior.I had given the reference number through email and she said she didn't receive...
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S
Shreya Divakar
from Pune, Maharashtra
Jun 30, 2015
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HORRIBLE Experience in Europe Trip with Cox and Kings!

Address: Pune, Maharashtra

My parents( Age above 55) had planned a trip to Europe with Cox and kings on 7th June 2015. It was pre decided that they will be picked up at Paris Airport. Unfortunately there were no such arrangements. Cox and Kings did not provide any hotel details. Tour Manager's phone was constantly not reachable. I tried to contact at pune office but they did not pick up my phone. Then I immediately went to Cox and Kings office ( prabhat road pune)to...
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V
Vasant Gokhale
from Pune, Maharashtra
Jun 24, 2015
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Terrible tour experience with Cox and Kings - Avismarniya Europe Trip

Address: Pune, Maharashtra

Do not go with Cox & Kings!!! They just show flashy pamphlets & seem to be cheaper than other Travel Companies, but ultimately you'll regret your choice. There was no tour guide provided throughout most part of the trip. The coach captain was terrible...he didn't know the routes (even to the Hotels) & we lost our valuable site-seeing time in the bus finding the way. We had to miss a couple of events because we were not able to reach the...
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A
Anara travel
from Hyderabad, Telangana
Jun 19, 2015
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I had a Problem with there

Address: Ahmedabad, Gujarat

I had made the booking with your Bodakdev Branch Franchise. Firstly the didnt provide me with visa they spent around 20 days for Finding the correct documents required for visa and When that was finished they realized that they made the application for wrong consulate. He had file the visa application for Greece Visa but they made all forms and documents as per Swiss visa. Not even that in end about 8 days before departure they handed over...
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V
Vikram Thawrani
from Chennai, Tamil Nadu
Jun 10, 2015
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Complaint against Mr.Vishwas from Nagpur office

Address: Nagpur, Maharashtra

Mr. Peter Kerkar (MD & CEO) I hereby want to lodge a formal complaint on behalf of your Nagpur (India) branch wherein my elderly parents were duped with a completely wrong itenary & moreover gave the details at 11 pm in the night for next day departure which resulted into my parents missing the flight, on account my questioning Mr.Vishwas who is working there said I will redo the ticket & for which they have to pay extra, leave alone admitting...
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utkarsh04
from Mumbai, Maharashtra
Jun 8, 2015
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Horrible Holidays With Cox & King

Address: Mumbai City, Maharashtra

This is with regard to our tour to Bangkok with Cox & King dated 29th May 2015. Firstly, being in the tour industry, hospitality should have been the first and foremost thing to show to the customers which many of your employees lack in, to give a name, is Ms. Tehzeeb. Unfortunately, this is being our first experience with Cox & Kings, it turned out to be the worst experience and there were lot o[censored]ndisclosed matters...
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A
anshul5
from Raghunathpur, West Bengal
May 14, 2015
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worst customer service

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Cox and Kings Team I am feeling very disappointed to tell that the customer service is worst. It is very unfortunate to tell you that your team is very rude. I do take regular packages, I took one china package last year and I have visited your Greater Noida office today to know about the Malaysia- Singapore package. Your person was not available at office, I called him and I have just asked your person Mr. Nischal ( Mob:[protected]...
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R
Ram NATH Dixit
from Mumbai, Maharashtra
May 4, 2015
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Non submission of visa for Europe

It has to bring in the kind notice that I had paid entire amount to your office at 43 Mirza galib street, ground floor, Kolkota and also my passport one month back but despite of my several calls they neither returned my passport and visa for Europe. During contact every time they have told visa for Europe has been applied but it is still awaited. Today I am surprised to note that they have still not applied and advised us that it will be...
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Jahangeer Ahamed S
from Madurai, Tamil Nadu
Apr 15, 2015
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Poor visa service from Chennai and Trichy Cox and Kings

Address: Chennai, Tamil Nadu

My self and my Friends have planned a Trip to Europe on 2015-May 3rd Through Trichy office and I have paid the full amount including Visa service charges. For that i went to Chennai office on April 2nd.2015 For emigration covering letter purpose you have asked me to bring 5 letter heads, Your staff Mr. Selva Kumar has spoiled 4 letter heads with inappropriate information so the remaining one sheet is used for UK visa and Mr. Selva has...
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S
Sourish Nath
from Darjiling, West Bengal
Apr 2, 2015
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Cox and Kings Did Not Refund Advance for Holiday Package

Address: Kolkata, West Bengal

Hello, I have made a payment of Rs 20, 000 towards booking of a tour from Cox and Kings, South Kolkata on 18th March 2015. However we did not come up with a tour plan in my budget and i have to cancel it. The advance made has not been refunded till date and it has been around 2 weeks . Please look into this . I had my communication with the following representative at the given email address . NAYANI NANDY, south.[protected]@coxandkings.com...
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P
pwidhani
from Pune, Maharashtra
Mar 24, 2015
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Deficiency in service on tour package

Address: Pune, Maharashtra

I along with my wife had taken the cox & kings fascinating far east 11 days /10 nights days tour package to Thailand, malaysia, and singapore from 27 nov to 07 dec 2014 through their pune office (File reference : 2014obt1532888). We were just eight o[censored]s in this group. Since it was an guaranteed tour the Tour was just organized as a filler and cox & kings outsourced it through local travel operators without indulgence at responsible...
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somesh tak
from Pune, Maharashtra
Mar 1, 2015
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Disappointing Service

Address: Pune, Maharashtra

I took the package for Singapore with Malaysia 6 days 5 nights in fact it became 5days 5 nights. Below is my frustration part. i. I reached to Singapore Airport and there was no-one to receive till I call them ii. On 15th Feb morning, we were scheduled at7.30AM to go to Malaysia by bus. We were waiting in the lobby of the Grand Imperial Hotel. Red Apple guy come at 8.05AM and asked where rest people are. And denied to take us to the bus...
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philip riley
Dec 29, 2014
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Unreliable claims on their website for return of passports with VISA

This company claims that the turn around for documents is from 3 to 5 days on their website. Our passports arrived at the Indian Embassy through this company on December 17 2014 and never returned by the 29th causing us to miss our flight and scheduled investment for visiting India. We had scheduled flights from our home on Oahu Hawaii to India. We have had to cancel flights, hotels and tours. The company further claims no responsibility...
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T
tssoma
from Coimbatore, Tamil Nadu
Dec 8, 2014
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Non-Refund of 1.22 lakhs for more than 5 years in spite of amputation above knee

Address: Chennai, Tamil Nadu

I had booked a tour - Land of Pharaohs 7 days 6 nights in 2009 for myself and my wife. I had paid the total sum of Rs. 1.22 Lakhs by February 2009. I did not even get my visa papers processed due to my declining health culminating in amputation of my right leg above knee in 2011. I have also submitted a copy of medical discharge summary and other details from the hospital to Cox & Kings. Repeated requests for refund and personal visits...
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jayrajlokhande00
from Mumbai, Maharashtra
Nov 3, 2014
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Non-refund of booking amount

Address: Mumbai City, Maharashtra

This is with reference to my Booking Ref: 532475 with Cox and Kings for the tour of Andaman Islands. I booked this tour with cox and kings on 20th September 2014 by paying 30, 000/-. Departure date for the tour is 22nd November 2014. However since my mother's health was critical I had to admit her in TATA memorial hospital on 6th October 2014. Post all the tests doctors came to conclusion that my mother is suffering from breast, rectums...
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jagta45
from Mumbai, Maharashtra
Oct 17, 2014
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Non receipt of detailed programme

Address: Pune, Maharashtra

Sir, I have booked and fully paid for Dubai Delight, planned/ scheduled on 23rd October 2014, but till today (17.10.2014) I have not received my Visa nor any insurance documents nor your agent from Pimpri could say anythig regarding details of programme. You are requested to send my detailed programme along with tour manager/guides contact numbers, since your agents from Pimpri Chinchwad are not able to help me in any way in spite of...
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NAVEEN PATWAL
from Adampur, Punjab
Oct 12, 2014
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Poor Service

Address: New Delhi, Delhi

Dear Sir, I Naveen Patwal, promoter of M/s Welkin Overseas and also one of the member of Bhagwanpur Industrial Association, Roorkee. Recently our association members have planned for visit to CANTON FAIR, China and trip is being managed/planned by Mr. Nitin Nayak cox & king Delhi office. Visit for CANTON FAIR is scheduled from 14 Oct to 17 Oct 2014. Since I have to attend another meet in China from 21st to 23rd Oct 2014, accordingly...
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