Claimed

INOX Leisure / INOXMovies.com Complaints & Reviews

3
Last updated Apr 20, 2024
Complaints 1201
Resolved
629
Unresolved
572
Quick Links
Statistics
Share
Contacts

File a complaint to INOX Leisure / INOXMovies.com

Having problems with INOX Leisure / INOXMovies.com?

File a complaint and get it resolved by INOX Leisure / INOXMovies.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
INOX Leisure / INOXMovies.com
Customer Service Contacts

INOX Leisure / INOXMovies.com Phone Numbers

Phone
+91 22 4062 6900
150
72
Fax
+91 22 4062 6999

INOX Leisure / INOXMovies.com Website

INOX Leisure / INOXMovies.com Head Office Address

Viraj Towers, 5th Floor Western, Express Highway, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

INOX Leisure / INOXMovies.com reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Horizon88
from Lucknow, Uttar Pradesh
Sep 11, 2022
Report
Copy

Mal practice and quality issues

I pay a premium to watch movies in theatres but Inox has been repeatedly damaging my experience. It is not related to just one theatre but most Inox branches in lucknow. I pay for Dolby atmos but find out that they shut off most speakers due to technical issues or may be to save cost(inox umrao). Paid again for dolby atmos but found that only left speaker behind the screen is functional(inox crown mall). I paid 500 for a movie but the Air...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Rathod 17
from Rajkot, Gujarat
Sep 10, 2022
Report
Copy

Manager's tried to hit us.

I visited inox movie theater, at reliance mall, rajkot yesterday. My booking reference number is 1796029. With name Gaurav Rathod. When i visited theatre manager (bharatbhai) didn't allowed us to enter in the theater, because we had four year old child with us. He said ticket is Compulsory for above three years child. We requested him very calmly to enter. Then suddenly he got very angry. He tried to hit us. He tried to slap me. Very poor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ragul Prasath
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Report
Copy

Not availablity of UPI transaction in INOX Coimbatore-reg

Address:Prozone mall, coimbatore

I have visitied today (09.09.2022) to INOX coimbatore at prozone mall. I was not able to pay tickets through UPI. i was told that there is issue in UPI transactions. But they was not sure when it will get resolved.they were not ready to solve this issue and they said payment can be done only through cash and card.Please kindly solve this issue as soon as possible and make avilability o[censored]PI transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaikh Sameer Ahmed
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Report
Copy

My Seat was broken in middle of watching movie

Address:Inox Fame Tapadia Aurangabad

I went to watch Brahmastra on 9.9.22 in Inox Fame tapadiya, Aurangabad and in middle of the movie the assigned seat for me got broke... I don't know how they can be so casual of taking care of there seats anyone could have been severe injured by this negligence....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V8cky
from Dhule, Maharashtra
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security guard humiliated me and rude behave with me.

Address:inox tapadia,Aurangabad,431001

I am vikram, yesterday I planned to watch India vs Pakistan match in Aurangabad Inox Tapadia. so my friend booked three tickets. and unfortunately, I was late for that match due to rain. so whenever I went there to the theater I called my friend who was sitting in the theater and my friend told the security person that I will come and let me in After asking the name. but when I went there that security person humiliated me by giving a rude...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Y
yepurisireeshkumar
from Begusarai, Bihar
Sep 3, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund

Address:Inox vizianagaram

Amount deducted on scan payment at your place and amount not received by your system as per the executive in the counter so when can I receive my refund for the payment done...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Athippathi Bose
from Chengannur, Kerala
Aug 25, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parking issue

Address:KP Tower, Arcot Road, Ottagapalayam, Somasundara Bharathi Nagar, Vadapalani, Chennai, Tamil Nadu, India, B-53

Inox Arcot chennai,

Having parking issue with DMART both are in same complex and parking was done by same company (contractor)

Though shopping and cinema are in same building and parking at same place but different terms and conditions and charges for shopping and cinema at the same time there is no option to avail both at same time.

Looks more ridiculous and improper system with parking on behalf...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaffer Bhau
Aug 24, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation required

Address:9579599677 this is my phone number

Hi i am Renny susan coimbatore Tamilnadu. Me and my husband went to watch Thiruchitrambalam movie in coimbatore Inox theatre on 22.08.22 night 10.30 show screen 8. During brake time I went to buy some snacks. In the display the price of one combo was clearly mentioned as 380.00 rupees. During billing time without informing me they billed for 400.00 rupees. When I asked them the reason for price difference the sales person replied that it...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ramani Teddy
Aug 23, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Report
Copy

No Air conditioning

Address:Inox Kalaburagi

Air conditioning was not on for starting 30 mins and then for the rest of the show it was being switched off and on.
Top row was filled with elderly and they had to leave mid show due to suffocation.
Please stop these cheap business tactics and charge more if required.
Inox Kalaburagi
This is being done for quite a while.
Highly disappointed and disgusted in the service at Inox...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
WTF Chef
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Report
Copy

Payment issue

This is not my first time .. everytime i come to make payment there will be every issue phonepay not available cards not accepted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rinin
Aug 22, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Report
Copy

Suggestion

Address:Raipur

Watched Karthikeyan 2 at INOX City Mall mid show today, as usual Again AC was not up to the mark, most of Audience start shouting inside. During the Interval Audience calling manager for AC problem and one Manager Sourabh came inside Audi and handled more than 200 people so smartly & pessionsfully. Appreciated for his courage and please maintain the INOX brand name, most of the time AC not working. We love to watch movies at INOX from our...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pradop
Aug 21, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket charge was more than the silver class

On 20 August 2022, in RMZ galleria mall, Bengaluru, the ticket price charged was Rs 350/- for silver class which is similar to executive class price. Also, its more than the online price where the price is 300/-. There was no proper response from booking agent at the cinema counter at rmz galleria mall Bengaluru.

May i know why you have two classes (executive and silver) as both class price is same and also why in online its...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mousumee sarkar
Aug 20, 2022
Aug 21, 2022
This thread was updated on Aug 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining regarding money refund

Address:kolkata, new garia nayabad

I took a popcorn cost Rs 280 and i paid through paytm wallet they are saying the money is not credited into their account..so thay haven't given me the popcorn...and said the money will be refunded still its not refunded its been more than 8 days .. I'm Mousumee Sarkar and that money was paid on 12th august...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
djagannadh1
from Surat, Gujarat
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted from Phonepe, Not refunded yet

I tried to pay Rs. 708/- against 4 tickets on 15th Aug 2022, but the amount from my Phone Pay was deducted. It was told to me by the person at INOX, Chitralaya (Vizag) counter that I would receive my money within 2-3 hours. He gave me the INOX Whatsapp number so I could share the screenshot with him. When I called the INOX WhatsApp number later, I received a response that the amount would be credited within 48 hours. In the course of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manikanda5555
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY worst experience on inox Movies-salem Reliance Mall

Address:salem

I am manikandan.i am working as a software Engineer at capgemini.I am earning 6 digit salary I am a movie freak.last aug 15.I went watch viruman movie @ inox theatre salem,

During the interval time I went to buy the water bottle, so they said the price was 80Rs, so I tried to buy a water bottle in the next shop..

General manager was talking badly and he said I am a beggar.he was saying bad words to me, he was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyashree KS
Aug 15, 2022
Report
Copy

Food and beverage

Address:Swagath Garuda Mall Jayanagar

Food we ordered was not good, it was old stocked and was not fresh, the person who served us was too arrogant when we told him that the food was not fresh. He also ganged up with his co-workers and was rude....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krisshna5556
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
Report
Copy

After receiving tkt. amount, not issuing tkt. on given mobile no. Even after completion of movie.

Address:P-16, CIT Road, scheme VI-M, Kolkata 700054

I purchase a tkt. from Inox swabhumi tkt. Counter. They told me, a sms of tkt. Will comes in your given mobile. But, sorry to say even after competition of movie, there was no massage. My Tkt. Transaction id was BO. 3802184. Show time 12.50 movie Raksha Bandhan.
What a shameful management.
Now, how could you compensate.
My mobile no. is [protected], mail: [protected]@gmail.com.
After taking amount for tkt.,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
E N
Aug 13, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken seat Insignia

Address:Rcity Mumbai

Paid 1600 got A5 A4 seat in Inox 8 in Rcity, movie on 13th Aug at 10pm.
The seat control not working and eating table broken. No one helped and I ended up paying huge some for such poor seats.

It is supposed to be luxary...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shachi Pandit
Aug 12, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
Report
Copy

I'm complaining about not playing national anthem before start of movie

I went to watch the movie Rakshabandhan on 12th August in inox located at Metro mall Kalyan. As per common practice national anthem is supposed to be played before start of movie but at the show that I attended national anthem wasn't played. I can say this confimly as I had reached well before the time of the show.
Please look into the matter as it is a major concern....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Balasaravana
Aug 10, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free tub refill

Address:RMZ galleria mall, Yelahanka, Bangalore

We know that in INOX Tuesday big tub popcorn unlimited refill offer is still going on but in Bangalore RMZ galleria mall they are not providing it. They are just escaping by manipulating us...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy