Medlife Complaints & Reviews

I am a retired, senior citizen with cardiac problem.
My first complainant against Medlife 1)on 18th September 2017 i got phone call from medlife's executive and while confirming earlier order with prescription uploaded on Medlife 's what's app ;the medlife executive introduced and added "medlife's essential cardiaforte capsules" to my bill .In September 2017 We received Medlife's essential cardiaforte capsule bottle and my wife paid...

I placed an online order for delivery of one bottle of "cardia forte" (60 capsules) at discount price of rs.489/- only.

I got my order through courier on 22.03.2018.

I paid the courier rs.489/- but when i opened the courier packet, i found one carton and when it was opened, i found one bottle of cardia forte (60 capsules).

Later on, i noticed that on front side of that carton there was a note...

I had been delivered wrong medicines (order no. OR6109DJ-003A and had requested for a return/refund. The medicines were returned and I've been waiting for over 3 weeks with false promises of my money (Rs. 1680) being in the process of getting refunded into my account.

My repeated requests to credit the cancelled order amount to my bank account have failed. I am continually given an ARN no. which the bank branch says is meaningless....

Worst experience on medlife. They deliver damaged bottles of medicines forcefully and then do not take return and do not give refund.
We ordered medicine for my father and wife. At the time of ordering it has been asked that whether you want diabetasafe. We denied that saying that without our family doctors opinion we do not want to take any medicine. During medicine of delivery at home on 9/12/2017 we have taken delivery of medicine...

Worst experience on medlife. They don’t deliver medicines on time. They have sla of delivering medicine within 48 hours but during delivery day you will receiving sms stating that medicine is out of stock and they won’t deliver the medicine until 1 week.. This type of behaviour will go for 10 days and then after loosing all patience i need to cancel the order. They are playing people’s life as they are dealing with medicines which are...

I ordered medicines in jan 18 and the medicines are not working at all even the expiry date is apr 2019. I called customer care rep mr. Jitendra dhiwar, who refused to raise a complaint in this regard stating that as per refund policy i can return the medicine within 30 days only. I said that i don't want to return the medicine want the opinion of higher authorities of the company. He refused to connect me with higher authorities, he didn't...

I have ordered medicine from my wife number on 12th march 2018 and today is 16th march 2018 from medlife and have still not received the delivery every second day they postpone my order.
Whenever i called they say next day give u delivery. He told me that will give you delivery in 48rhs. Today i called response is you will get 2-3 days after.
I didn't purchase any medicine from our are because they will give medicine today or...

I made a payment on 15/03/2018 from the link that you have sent through Mobikwick for the medicines ordered, I got a failure message and my amount got debited. After consulting with the customer care they told me to make the payment again, the same way I did and second time also I got the same failure message. I got the amount debited from my account twice and I am unable to make even cash payment due to the amount being fully debited twice....

Yes dear. Medlife is good for nothing they do what they feel convenient for them they don't bother for their customers they cancell orders and convert and make orders at their end without intimating customers it's an worthless pharmacy
How and why midlife cancelled my order no.006a and converted into 007a without my permissions.
I am an heart pt and suffering from glaucoma.. I brought some medicines from medlife and thought...

Dear Sir,

My sister Mamta Gupta has ordered the medicine vide order no OR9754VJ-001A . Her registered no is [protected].
One medicine which was not required was also ordered by mistake, hence we would like to return it. Our invoice no is BOM[protected], From the total medicine we would like to return the Citimac 500 tablet 24 strip. Batch no is 17LGHT220.

My sister is trying from last28 days on your customer...

I have ordered medicines for which i have received torned bill on 3 march 2018. I called medlife for new hard copy and soft copy of original bill. I need to claim my medical expense from health insurance. My mediclaim file is pending because of this medical bill. First they said my complain will be resolved in two days. I called after that than they promised to take it on priority, again they demanded two days. I called again and they said...

I had requested for online medicine 7 or 8 days ago which should be usually delivered in next couple of days but today one week have been passed, i have not received required medicine.
Every day i m getting false messages saying that delivery attempt done but i m not available where as i m very much available on phone and physical.
I m very disappointed with such a pathetic service of medlife rude behaviour customer care and...

My no is [protected] i m 75 years old senior citizen and not leave without my medicines.
I got your message that medicines will get in 48 hrs. Then i ordered my medicines on 27/2/18 and still today ie 7/3/18 i have not get my medicines. They are very irresponsible staff and very pathetic service. Stay away from those cheaters and not suggesting to co - operate with medlife. Worst people and worst service....

Order id: OR9843EK-002A
Invoice no. DEL[protected]
I ordered goldcal d3 1000mg, which has an mrp of 46 on each pack of 10 capsules, that means you would have charged me 138 for 30 capsules.
But unfortunately, you have charged Rs.345 for 30 capsules.
I have enclosed the image of pack showing MRP clearly.
Please resolve the issue and refund my money....

Dear sir,
I have placed order vide no. Oro588w5-003a for my wife with manipal hospital, bangalore of dr. Pankaj singhai on 05-03-18. Shop here confirmed/clarified by talking to me but the order still not confirmed by medlif.
Pl look into this so that i get the medicine by tomorrow 07-03-18 as she has to start her medication at the earliest.
Anandaval...

Order no. Or0594pj-002a, dt.02.03.2018
5nos medcines
I offered only 25% discount on mrp

I had received sms from medlife (Sms screen shot attached) on my registered mbl [protected]
In sms it is very clear discount 20%medlife+10%e-cash on all medicine orders
Use code ec55
So according i followed to request for 2nd order and then i got call from medlife pharmacy dept in night at 09.52pm from...

First i tried to place the order for health care product 'ensure chocolate powder 400gm' by clicking on home page screen scrolling ad "upto 35% off on health care products", no coupon code required, i clicked on order now button (See the attachment) though it displayed but bcoz of problm in your app, i am unable to select the product, add to cart and checkout it, for further steps. Instead i placed the order under medicines option. My order...

We have ordered through online medical single prescriptions (Front and back written prescriptions) on 26.12.17 and it was delivered on 27.12.2017. Order no is or3227lg-003a and amount of rs.2628.81/-

We have made the payment against order no. Or3227lg-003a through credit card and debit card. But when we made the payment against the order no. Or3227lg-003a thrice entered through credit card machine (Standard chartered bank...

I shared to my friend and she ordered and got delivered the same but i didn't get any 10% reward point as medlife mentioned. Spoke to cc they are telling to send me the email to [protected]@medlife.com
We do not have time to send emails and calling cc many time.
You should have the system or technology to do the same
I won't buy any medicine from medlife neither recommend to any one

Tanweer
[protected]...

My m-[protected] i order medicians vide' order or7642pc005a. Pharma doctor call could not be attended first time and i callrd back that no[protected] nobody pickup. Complained to[protected], they says they not pharma doctor phone and he cal call againl but do not know time, till upto what time i have to keep my mobile on my ears. Yr way of working is very troublesome for customers. No one at cc care our problems. Pl eply urgently — sender...