Claimed

Medlife Complaints & Reviews

1
Last updated Apr 6, 2023
Complaints 1554
Resolved
219
Unresolved
1335
Quick Links
Statistics
Share
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Medlife reviews & complaints page 77

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chat2amit
from Gurgaon, Haryana
Report
Copy

order no or5206me-001a

Address:Gurgaon, Haryana, 122017
Website:Medlife.com

I have paid the delivery boy rs 1253/-via my hdfc credit card, but the bill provided by delivery boy does not have 1) name of the pharmacist.. 2) does not have any stamp.

The bill looks fake which puts a doubt that even medicines might be fake..
I do not want to escalate the frauds do e by medlife to customer across facebook, twitter and also to govt of india.

So i request medlife to send me stamped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rikab chand
from Mysore, Karnataka
Report
Copy

worst service

Address:Ahmedabad, Gujarat

Dear rikab chand, your order or3249oe-001a is on track and is estimated to be delivered by 16 sep 06:00 pm.

Dear rikab chand, your order or3249oe-001a has been confirmed and is estimated to be delivered by 15 sep 03:00 pm. You can now track your order here

Order delayed: your order or3249oe-001a will be now delivered on 17/9 between 10:00 am & 05:00 pm. Inconvenience regretted. You can reschedule delivery using...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
WRO0247875 Sneha Surana
from Mumbai, Maharashtra
Report
Copy

one touch 50 strips

Address:400097

Inspite of repeating that i want the 50 strips within a day and customer care agreeing to it. I had specifically told that i would not make the payment for 25 strips wrongly delivered to me. This is the case of harassing a pregnant lady having diabetes. This has increased my stress levels n inturn my sugar. I being on bed rest couldn't have reached a local pharmacy n so had warned for this earlier. If patient are harassed in such a way what's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
basu_rajarshi
from New Delhi, Delhi
Report
Copy

harassment of not deliver medicine

Address:Ghaziabad, Uttar Pradesh, 201005

I orderered a medicine namly kerasol-f on 2nd september, 17 the medicine supposed to be deliver on 7th september17 from medilife.com but they r not delivering medicine and telling that the product is not with them. Every time they are harrasing me giving fake commitment. I want to take legal action against medilife.com and compensate the losses as i get from them. Order id: or3440ge-001a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Kumar Garg
from Gurgaon, Haryana
Report
Copy

false advertisements and commitments

This company is cheating customers by false advertisements and worst commitments. They change their prices after every couples of hours even after placing the order.

The committed discount is also changed in final net value of the order. Commit to deliver medicine with 24-48 hours but do not deliver on time.

Competent authorities should look into this and take strict actions against them legally so that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560043
Website:www.medlife.com

Medlife is the worst online app i have come across. They give a commitment of 20% discount and delivery within 48 hours max however it's been more than 3 days now and i have got no information about the delivery of medicines. Also we were given the phone number of the delivery agent which actually happens to be the number of construction worker in bellary. Also for no reason they have been cancelling our order and the message we get is that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nani2rahul22
from Hyderabad, Telangana
Report
Copy

last minute cancellation of medicines

Address:500032
Website:Medlife.com

I placed an order for medicines from medlife on 30/08/2018. I received almost 4 calls for verification, price check, delivery and later simply saying out of stock after 1 day. Why are you maintqining the website without stock in hyderabad. These medicines will be available in any appollo pharmacy. Worst service from medlife. I will never order medicines from medlife again. My friends referred 1 mg app but i ordered medicines from you because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alpesh Soni
from Ahmedabad, Gujarat
Report
Copy

not delivering the medicines

Address:Gandhinagar, Gujarat, 382481

I ordered my medicines (Name = ferrofit) first time on the month of july. I got a call from doctor, pharmacist, local vendor and so many calls
For verification purpose. I was waiting for the medicines and then lastly got the message that medicine is out of stock.

After few days, i again called to medlife and ask for the medicine. Customer care person replied me that you can get the
"ferrofit" medicine now. It...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zaima
from Goshainganj, Uttar Pradesh
Report
Copy

I am complaining about delay and short qty medicines

Address:Kolkata, West Bengal, 7000105
Website:www.Medlife.com

Every time, i hv recd short qty.. This time (Order no. Or09658oc-010a) i hv sent my order qty on their mail is with order no..
Still i have recd shorty qty. This happened in every order.
There is no positive response from medlife...
If they don't want provide proper service then stop to irritate people

On 07.08.2017, had taken my order for undelivered medicine. Delivery is expected by 09.08.2017 evening...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maanaav k g
from Bengaluru, Karnataka
Report
Copy

eye drops

Address:Bangalore, Karnataka, 560094
Website:www.medlife.com

I ordered for refresh liquigel and they supplied me refresh tears which i refused to accept from their rep. Who requested me to accept and call and give the complaint for wrong product supplied to replace the same. I was shocked they billed me new with the product what i wanted, but refused to take back the wrong product. They started telling their terms and conditions which no customer is aware before buying. This is easy making money free...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Grace Schutt
Report
Copy

insurance

I was involve in a car accident, the other party was at fault. They got a ticket and they were insure with metlife. It is now three weeks later they haven't given us an answer of what they will do with my car. I am left at home with no cars for three weeks, i have to ask friends and family to lend me a car and give me a ride. I don't know if they will treat us the same way if we were insure with them but it has been really inconvenience....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawansalakha
from Mumbai, Maharashtra
Report
Copy

non delivery of medicines and prescription list

Address:Mumbai City, Maharashtra, 401107
Website:www.medlife.com

Medlife has not been delivering my medicines for the last 3 weeks now and despite calling them everyday they are also not giving back my prescription list due to which i am not able to buy medicines elsewhere. Spoke to numerous customer service agent and also with one supervisor nagaraj who only promised to help. Everytime i call them they keep using excuses such as your phone was switched off (Have supplied them with 2 mobile nos) and that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ASHOK KUMAR CHAUDHARY
from New Delhi, Delhi
Report
Copy

Failed to deliver the medicines

Address:New Delhi, Delhi, No idea
Website:wwwmedlife

M/s Med life approach with text message for supply of medicine on 40% in 2nd week of june 17 . I place the order for medicne worth rs 2500/-but after waiting two days i have enquired on whatsap but showing non coperative attitute. and finaly phone recd on 17.6.17 that order cancel
Again in July 17 firm approach and again try but result same after 3re days order cancel.

I could not understand medicine which is required...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak@260892
from Noida, Uttar Pradesh
Report
Copy

Unethical behaviour

Address:Bangalore, Karnataka, 110058
Website:www.medlife.com

I have placed an order on 24th June 2017 for three medicine ran cv 10 mg, astin cv 10 mg, numlo D, i got the confirmation call and massage on 26th june 2017 but medicine not delivered and i call to medlife customer care and i got confirmation of delivery by 27th june 2017 and finally i got the medicines but one medicine was near to expiry expiry date was august 2017 that medicine about to be use in august so i spoke to delivery boy's senior...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganpati bappa morya
from Mumbai, Maharashtra
Report
Copy

Not submitted my original bills

Address:Mumbai City, Maharashtra, 400019

That delivery boy did not get my original bills and said will submit me very next day.
What kind of service is this.
I called customer care also and requested that my original bills are very urgent.
If by tommorrow i dont receive my original bills i will complain to high levels.
My order no. Is. Or0573wc-001a.
Please look into the matter on urgent basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin.ghag25
from Mumbai, Maharashtra
Report
Copy

Pathetic service

Address:400708
Website:www.medlife.com

I order some medicines on 14th june but till on 19th june i didn't received my order, in between these days i called there customer care 100 times for my order. They even dont have courtesy to inform me that my order is delayed. There service is bad they dont even have all medicines which we get easily in local medical shop.

They should understand that these are medicines and should deliver on time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
medlife
from Chandigarh, Chandigarh
Report
Copy

Not having any record and filling tax by firm name

Address:New Delhi, Delhi, 110042

Sir this is against manikesh nath tiwary who has pharma company by the name of medlife genetics in delhi and he is from bagaha bihar.in bagaha he dont have any firm so he make all billing from medlife by the name of vaishno pharma bagaha and dispatch material through train. He never filed any return by the income from that firm and never even show this. He is not owner of vaishno pharma. He make maximum income from there only and that through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gannuanilreddy
from Hyderabad, Telangana
Report
Copy

Medicines return

Address:500048
Website:m.medlife.com

Hi - have purchased medicines for my dad in april however post 40 days doctor suggested to change the medicines so i called back customer care asking them for exchange. They said i can only return or exchange within 30 days however there was no disclose while you order this over phone, they have their 30 day policy itseems. I spoke to supervisor and asked a call back from a manager but they haven't called me. Today i spoke to a representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Nazeem65
from Mumbai, Maharashtra
Report
Copy

Harassment made with online purchasing of medicines

Address:Mumbai City, Maharashtra, 400086
Website:www.medlife.com

I had placed a order of 5 products among which i didnt recieve 1 product that was Basalog 100IU of 5ml and it was said to me that it would be delievered next day as it is short of order but on next day when i called on call center regarding the missing item i had spoken to Ayesha she confirmed that the product will be delievered to you with same 25% and new order was placed and as today i recieved the product with a 20% discount when i called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R soni
from Visnagar, Gujarat
Report
Copy

Regarding refund

Address:Ahmedabad, Gujarat, 382415

I placed order of medicin from medlife on 20th jan, 2017. At that time by mistake l pay online 2time for one order.
Today its 5month still refund is pending, they say we refund you on 26 january. When i asked for refund related proff or document then they refused to give that.

So now what i do please suggest

Enclosed tha bank statement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy