Medlife Complaints & Reviews

Dear.
I booked medicine Novastat 10=30nos. On 8th Dec. I registered complain to return the medicine. But sales ex. Come an collected on 18th Dec. Still now I'm not received my amount.
I called customer care nearly 20times. No one give response so I stopped to book new orders.
Please reply and refund the money to me.

Mobile number : [protected]
Order number: OR3194FH-001A

regards,...

An order was placed on 25th january, 2018 vide prescriptions attached bellow and was confirmed vide order id or0250si-003a. However i received a sms thru vk medlif that order has been dispatched and a link was given if i want to make online payment. When i repeatedly tried on that link some error started comming and transaction could not completed. On omline chat a different order id was given to me ie or0250si-002a and i was told to try...

Have ordered one medicine through order id: or5280ui-00a on 16jan 2018. The delivery date was keep changing from 16th 17th, 18th jan, the delivery dates are keep changing everyday.

Even after 2-3 complaints the delivery was not done. The delivery boy updated false status on 16jan saying customer unavailable, which is not true and he even didn't call me once.

Funniest part is medlife don't have delivery boys contact...

Dear sir
Medlife fool the customer and not providing the service when i call on customer care the agent says medicine is not available get it for outside agent name (Rajni) please do take some action
Because of medlife i going delay of medicine ther is no response from the company no reply from mr tushar kumar ceo of the farm and also sandip singh careless about company couse...

Dear sir/ madam,
I have ordered medicine from medlife customer care on november 22, 2017 for tuboclosis n some after a month doctor realised that the medicines are not suiting to me. As per medlife they have return of medicine policy provided it is given in 30 days. I have not been informed about the same while taking the order. Now i have medicines almost for a month wort r. S. 500 odd as is in medlife box but they are not ready...

I ordered myson tabelet which is used for pcod and was delivered myosone tabelet which is used for nerve fluctuation even though when i uploaded my prescription. I trusted medlife thinking that they have highly qualified pharmacist with them and took 2 dosage of that but later just surfing net i came to know that both tablet are entirely different. I called up medlife customer service numerous time to but no action was taken neither they...

All person to whom i spoke they are not up to the mark. They are not understanding what customer speaks or want to convey. I found mr. Rohit who takes the order, miss aishary to whom i complain and complain senior miss sheetal to whom i have spoken. The pharmacy people who deliver wrong product. The delivery boy who deliver the medicine without ice pack. I have come across with the people all are not upto mark at all.

My concern...

Dear team,

I have ordered one medicine through order id: or5907ci-001a on 30th dec 2017. The delivery date was keep changing from 1st jan, 2nd jan, 3rd jan, 4th jan and now 5th jan the delivery dates are keep changing everyday. They said that some medicines don't have so i told them to delivery remaining medicines..

Even after 2-3 complaints the delivery was not done. The delivery boy number which is given in...

I placed an online order for 5 packets of flaxseeds on medlife.com on 15.12.2017. There was a payment option for the order and i made the payment online for rs.270/- through the agency, razorpay. There was no acknowledgement of the order or the payment made by medlife.com. But, the order was shown at medlife.com website after i logged in (Then, not now). The order no. Was or4386pe-001a. However, the payment agency (Razorpay) emailed an acknowledgement...

Dear team,

I have ordered one medicine through order id: or1212yh-0001a on 26th dec 2017. The delivery date was keep changing from 28th dec, 29th dec, 30th dec, 1 jan, 2nd jan, 3rd jan, the delivery dates are keep changing everyday.

Even after 2-3 complaints the delivery was not done. The delivery boy updated false status on 1jan saying customer unavailable, which is not true and he even didn't call me once.br...

I ordered medicines in medlife on29th. They gave sms that they would be delivered on 30th. But till this minute nothing has come to my door. The delivery agent by name jjayaraj ([protected]) doesnot respond to my calls. Playing with medicines is playing eith lives of customer.. The officers eho attend my phones also acceptthat i am continuously complaining that medicines hhave not reachef me. That doesnot solve the problem. We poor patients...

My complained number is or5908wc-007a - delivery person name rajesh mushtaque vide ccontract number [protected]. The said person has contact us 4 times and said earlier that i will delivered till 5.00 pm. He has not visited till 20.11, after that i have call him, then he said i am not coming now as my wish and going to ghatkopar.

Initially the medicine has to delivered to me on 30/12/2017 which had already reschedule by medlife...

I have never come across such a horrible service of any online med app.My order ID OR6305JF-002A I had ordered 4 quantity out of which I had returned 1.The delivery boy had collected the same from my place.I had confirmed the same from the customer care team if they have received the returned product.I had made the payment through my paytm wallet and I am yet to receive any refund for the same.Its been almost 45 days and still counting. Everytime...

I purchased medicines via medlife and made the payment online, however the product was delivered as cod (Cash on delivery). Hence cancelled the order and requested for a refund, the refund is now pending for over 1 month and i called the customer care to get false promises and was always asked to wait for 7 working days to get the refund. Not getting any support and no hope of getting the money back. Worst service by medlife, dear consumers...

Medlife customer care called me and asked if i need repeat order of medicines. and then i needed some medicines urgently and thought i will order with them . I was promised the medicine in 24 hours but that did not happen. today 21st dec i got a message saying i will get the medicine by 9 pm. The agent called me and said he cant deliver the medicine to my home as it is not in coverage area. how can this be for a repeat order which was delivered...

I received a message of discount (30% for first order and extra 15% using mobikwik) so we ordered our medicine. But order is delayed by 3 days and also we have not received more than half what we ordered. Kindly let me know whether this half order is due to discount provided for the 1st customer...???.
Another issue is mobikwik was unable to generate otp number. So i suggest kindly not to provide offer using all this nonsense application....

I had order vaccine's on 06-11-17 for my 3 months old son which is delivered to me without cold storage. (Without cold storage its means vaccines end no use).
I had confirmed from outside medical store n dr that i had received this with out storage dr advise me to do not use n destroyed it. Then called to customer care on 13-11-17 talked with there medical team n pharmacy in which even they are not sure and don't have knowledge...

Hi its krishnendu dey, have a paytm account. Suddenly a message dropped from paytm into my mobile number showing that "paid rs 279.30 to medlife."after when i open the paytm app i found that i have deducted the said money. But i did't make that payment. After when i called paytm customer care, they said that u had registered medlife before so they deduct the money. Then i called medlife but they did't answered. How can they withdraw money...

So, this is their motto to harassing customers like me. Thank god my medicines were ordered cod. I don't think i should write here i am stunned to notice that so many customers suffered the same way i am now i too ordered some vital medicines for me a senior citizen suffering from cancer and my mother 86 yrs of age and awaiting since last 8/9 days for delivery assured by them from last 3 days....

I'd placed an order for medicines on 16th nov '17 but still not yet got the delivery. I've been calling several times daily but of no avail. All i'm getting is just assurances that it would be delivered by end of the day. A week back i'd made the payment.

I condemn this lethargic behaviour on the part of medlife in the stongest terms possible.

I've been telling them its not pizza or kfc that is ordered. But whatever...