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Netmeds Complaints & Reviews

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Last updated Mar 24, 2024
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Netmeds reviews & complaints page 8

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D
Durga Dan
Aug 31, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items in delivery

Address:Opp.karni community hospital ke pass deshnoke district bikaner

Sir I am a netmads coustomers my shop name is shree karni medical and equipment center and DL no. Is[protected] sir today I received my order Then when I was getting his items, some of my items were missing.which is like this. 1 defcort 6mg 2 defcort 1mg 3 . Cyra D capsule. 4.thyronorm 50mcg...
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L
lalwani04
Aug 31, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of wrongly sent medicines

A new Ticket ([protected]) has been assigned to your query. A customer service executive will be assigned to your ticket and contact you within 24 to 36 business hours.
_________________________________________________________
Against this complaint, your representative on 26 th July, asked to send photographs of wrongly sent medicines.
On 27th July photographs of the medicines etc.were shared and your representative collected...
+3 photos
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V
Vishesh18062005
Aug 31, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There is 2 eye drop. I have done my payment for it money debited but order not placed

I have done my payment from gpay. 31 august 2022 on 11.40 am please intitate my refund to my account I have to buy this drop urgently....
+1 photos
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K
kuchinu
Aug 30, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of important medicines in expected time frame

I have ordered(prepaid order) two eye drops on 24/08/2022. Estimated delivery date was 28-29 August...But till now it is not delivered to me..It is an important medicine for my eyes.As a result I am suffering much.It is neglegence from netmeds which is a gross violation of public health. Now in this circumstances I am forced to complain against NETMEDS & want highest compensation as framed by Indian Law for harrasment & worsening my eyes....
+2 photos
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M
from Bengaluru, Karnataka
Aug 29, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is delayed with a reason or updated delivery date.

Hi,
My order has been delayed and has exceeded the timelines of delivery and inspire of multiple follow ups, the status of the delivery hasn’t moved an inch from the date the order was booked. I had called customer care multiple times and they assured a 24 hours for providing a resolution and expediting the delivery, however the status is still the same .
I doubt customer grievances are being takes seriously or calling and...
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D
dsiddharth
from Serampore, West Bengal
Aug 26, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Order not reflecting

I have order two strips of medicine from NETMEDS..My money was also deducted from my account and it's transfer to NETMEDS...but in NETMEDS order tabs no history of order is showing...please resolve this issue otherwise return my money...
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S
Shibashis sahoo
Aug 26, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Payment completed but order not showing

I have completed my payment through gpay but it's showing nothing in my order section...
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P
P.I.RAJARAJAN
from Auroville, Tamil Nadu
Aug 26, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non -delivery of order 16607551129081614aso1 tracking :ecomexpress:2989376162

ORDER DETAILS
Customer Name:Rajarajan P I
Order ID:[protected]A
Order Placed:Aug 17, 2022 10:23 PM
Delivery:August 21 - 22.

COMPLAINT BOOKED AND THE REPLY RECEIVED IS :
The consignment booked at Trichy and it is roaming up to vijayawada.
Tracking details enclosed. There is no action to deroute and deliver at pondicherry neither from Netmeds not the courier company.
br...
+1 photos
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D
Deepak.1993
Aug 25, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not displaying after payment from phonepe app.

Reference No:[protected], already paid for a product but can't see any order in order history ....
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H
harshcasm
from Vadodara, Gujarat
Aug 25, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds prepaid order placed but not showing in orders section

Nedmeds prepaid order placed but not showing in orders section in netmeds app. payment was done through credit card and money is already debited....
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S
Sooraj Subramaniyan
from Kodungallur, Kerala
Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment is done for an order but not showing in the order section

Hello, my Name is Sooraj Subramanian, I placed an order on netmeds on 25th August 2022 and paid an amount of 1908 rupees using Google Pay, the money was deducted but the order is not showing in netmeds app. pls help .. thank you...
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N
Navjotmehta
Aug 25, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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I placed an order,, my money is debited but I can't c my order in order list

I placed an order, , my money is debited but i can't c my order in order list....
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A
Aditya_Singh_Feb
from Dhanbad, Jharkhand
Aug 25, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Received empty boxes but netmeds not providing refund

Order ID:[protected]M

Ticket No:- [protected]

Call Ticket:- [protected]

Account number:- [protected]

I had ordered Melano-TX Cream (2 pieces)

After opening the parcel I saw that only boxes of Melano-TX was there ( there was no cream in it )

After complaining they have just shared a video of packaging that makes no sense... everything is blurred...
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4
4021 JAGATHGURU B 20 MSEC
Aug 25, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount got Debited But But Order Not Placed

Address:India
Website:Netmeds.com

My Money got debited from the bank account but the order is not placed. It is not even showing in the placed orders history.No response from the customer care side and order is also not placed. Refund my money back metmeds.My order placed number [protected]....
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J
Jitshskshsj
from Bathinda, Punjab
Aug 25, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Orders placed but not showing

Address:Giani Zail Singh Campus College of Engineering Technology Maharaja Ranjit Singh Punjab Technical University Dabwali Road Lal Singh Nagar, Lal singh

I just ordered a scalpe plus shampoo and made a prepaid payment but now it is not showing in my Order....
+1 photos
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M
from Bengaluru, Karnataka
Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not showing up

I placed an order with Netmeds and money was debited successfully. The order got completed but is missing from the order history. I am not sure if the order was taken successfully or not . The transaction was also successful. Please help....
+1 photos
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N
Nivanshu Garg
Aug 24, 2022
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Refund Not Initiated By Company

With all due respect, sir, I ordered some medicine on Friday, July 29th. I checked my status and it showed that my order had declined, but at the time of ordering I made a payment of Rs. 243.01 through my simple postpaid account.

A bill has been raised from my simple postpaid account, but I am not bound to pay any amount to any third party because I have not received an order from netmeds till now. Further When a bill is raised...
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A
Apratim Bora
Aug 23, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined by netmeds and money not refunded

My order with ID[protected]A was declined by netmeds after the payment was complete. They didn't provide any reasons for its decline and haven't refunded the money either. I called the customer care they told me that it will be resolved within 48 hrs but I still haven't heard anything from them and haven't got my money refunded....
+1 photos
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S
Sonjoy Modak
Aug 23, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake assurance for delivery

I have order medicine to aforesaid online company by paid online on 19/08/22. But till date one deliver my order. I was contacted from 20/08/22 with customer service and they assured wait 24 hours. But as fake assurance my ordered didn't packed or shipped till date. They had not taken it seriously. I need these medicines for my treatment....
+1 photos
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N
niveditanetmeds
from Oachira, Kerala
Aug 23, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Estimate delivery date passed but no delivery by courier and false commitments

I ordered my wife's tablets as usual on Aug 15, 2022. Eight days have passed but I only got one part of my delivery. I called the NETMEDS Executive twice, but false commitments are provided saying will be delivered in 24-48 hrs. Is any kind of fraud is happening with costomers of NETMEDS for the prepaid orders. Patients are relying on you as you have to deliver the meds on the accounted date and time. ....
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