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PUBG MOBILE India Complaints & Reviews

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Last updated Mar 17, 2024
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PUBG MOBILE India reviews & complaints page 36

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S
SOURABH DHYANI
from Dehra Dun, Uttarakhand
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in app purchase in pubgm for uc credit

Purchased uc cash 3 times via in-app purchase of pubg mobile on 24 january at 8 pm, 8:15 pm and 9 pm respectively via internet banking. Costing rs.79 each equalling rs.237 for 60+60+60 uc credit equalling 180 uc

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my pnb account that the money went in times of money limited.

Customer care centres are unreachable.br...
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S
syed8900
from Kolkata, West Bengal
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01/22/2019

Purchased uc cash via in-app purchase of pubg mobile on 01/22/2019 via internet banking. Costing rs.1949 for uc credit of 1500+300.

My account has been debited for the same amount but no uc cash was not credited to the game. It shows in my Punjab National Bank account that the money went to times of money limited.

Beneficiary - times of money ltd
Reference id[protected]
Externnal Reference number...
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A
Adil Ali Saifi
from Kabrai, Uttar Pradesh
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pubg uc

Address:203001

I done one transaction for purchasing the pubgmobile uc and the transaction got completed, but the amount of rs. 799 got 19th january, 2019. Give the uc
And for your the reference here i attached the transaction details
Payment ref number. [protected], payment i'd. Inb/[protected] times money ltd. Pubg i'd. [protected] pubg name. Killeraxfg...
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N
Ninja0202020
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money withdrawn but no uc provided.

My Bank is Punjab national bank I spent Rs1949 for the UC and my money was withdrawn from the bank the payment was successful but no UC was provided.I asked for help from in game customer service for so many time but they have not bothered to even reply to it.It's been 3 day nothing have happened.No help what type of customer care is this?I have given all the required details but till now nothing has happened.please help....
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A
Ankit Kumar singj(chiku)
from Bhopal, Madhya Pradesh
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money deduction for failed purchase

Address:452012

I purchased pubg uc of Rs 799 which cost me 724 because of google play credit on 21 jan 2019 .
But at last it showed purchase failed but Rs 724 was deducted from bank account.
I used the method of net banking of state bank of india for purchasing.
Sir, it is a request if you would refund my money back .

You can see the 724 transaction in the pic....
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S
Silon Sarit Naik
from Bhubaneshwar, Odisha
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paid the money but didn't get uc

Address:Sambalpur, Odisha, 768017

I paid 659 rupees for the purchase o[censored]C IN PUBG MOBILE but did not get the UC
After the payment was done I didn't got any UC and only thing I got was deduction of my money and was being sent to times of money.
I made the payment via NetBanking of SBI.The payment was done through account no.[protected] with the payment reference no as [protected]IGAFFTSSW3
Refund me my money back athe earliest...
br...
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N
Negi177
from Mohali, Punjab
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pubg uc not received

Address:Shimla, Himachal Pradesh, 171001

Today i purchased uc worth rupees 799INR . The money got deducted from my pnb bank account but i did not recieved any uc . The money went to times of money limited . Pls help . I dont know what to do . It is a huge sum of money for me and am worried about it. I am providing a screenshot where it clearly shows the deduction. Seeking for your help.

Thankyou...
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K
Kharkhuwa
from Silchar, Assam
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bought uc pass twice.money deducted twice but didnt receive uc

Address:782402

Sir,
Yesterday[protected] i tried to buy uc from pub g via
1) tencent gaming -799.00
2) google play -799.
Both times the money was deducted but no uc was credited.
Both transactions were done by yes bank internet banking. Sir i want refund for the same amount.
Pls help. Yesterday i sent one mail to pub g but no response. Any help will be highly appreciated.
Regards, pankaj...
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T
Top Trending
from Pune, Maharashtra
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pubg in app purchase failed but money deducted

Purchased uc cash via in-app purchase of pubg mobile on 20 jan at 11:54 pm via internet banking. Costing rs.799 for uc credit of 600+60

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.
br...
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S
somesh_2408
from Nashik, Maharashtra
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money got deducted but did not receive any uc

I purchase pubg uc for rs 799 on 19 jan 2019
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc nor did i got any refund. Please refund my money.
The transaction reference is igaffkzge0.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem as soon as possible....
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Ñ
Ñïtîñ Thäkùr
from Shimla, Himachal Pradesh
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uc not received

I bought uc in pubg mobile but didnt receive them in game. The purchase was for 600 uc and costed me 779 rs. Money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from sbi mobile app confirming of money geting deducted and being transferred to this. It would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i...
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S
Skan Joe
from Bahula, West Bengal
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uc not credited but money got debited from my bank account

On jan 19th 2019, i purchased uc of rs 1949 but it showed that it failed so i tried to buy again but it showed that it failed again and i didn't get any uc in the game but my money got deducted from my bank account so a total rs 3898 got deducted from my account.. That's a lot of money. I need a refund of the money as soon as possible. Please help it's an emergency...
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J
Jay Sakaria
from Vadodara, Gujarat
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didn't get my uc 1500+300 and got my debited from my sbi account

Address:Surat, Gujarat, 395006
Website:www.pubgmobile.com

From my pubg mobile game i tried to purchase uc 1500+300 of ₹1949 and after give all my details money has been debited from my sbi account and didnt get my uc in pubg mobile account jack6963.. I am uploding my sbi msgs pic and my mobile game account pic below.. Please help me to give me my uc back or my money back. Pubg game develpers must give solution of this kind of problems which lots of players r facing in purchasing...
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K
kashniyal_abhishek
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to get the refund for the money debited

Address:Dehradun, Uttarakhand, 248007

Purchased uc cash via in-app purchase of pubg mobile today via internet banking. Costing rs.249 for uc credit of160+10.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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Y
Yousufmaxy
from Bobbili, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but didn't get uc

Address:Nellore, Andhra Pradesh, 534003
Website:www.pubgmobile.com

Dear sir,
I would like to inform you thati want to purchase o[censored]c in pubg game with this my pubg uc not recived. The amount of rs 158 rs debited from the account of sbi internet bankingand i couldn't recieved any uc. Here the reference number regarding the money debited
1. (Igafezehd5) rs.79
2. (Igafezdvk0) rs.79
Kindly do needful for me. Please refund the amount as soon as possible sir....
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P
Prathmesh Badgujar
from Mumbai, Maharashtra
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deduction

Hii, i had bought rp in season 4 of pubg mobile i had total of 674 uc cash after completing all the missions, suddenly when i logged in i have only 484uc, i haven't shared my id with anyone nor i have purchased anything from the shop, i got no reply from the customer service, what do i do??? I got all the uc cash after buying the season 4 rp, i am fed up rnb...
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H
Hurshankh
from Gurgaon, Haryana
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from account but uc not received

I purchase pubg uc for Rs 799 on 9 Jan 2019
My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
The transaction reference is IGAFCYPZW3.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem...
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Nitesh Raj Gupta
from Bhubaneshwar, Odisha
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money refund

Address:Darjeeling, West Bengal, 734314

Pubg Mobile — uc not credited to my account

2 Reviews
dineshbhatta32 on Nov 24, 2018
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I bought 660 uc for royal pass in pubg mobile game for 799 rupees but didnt received yet. My bank account was debited but still no uc in game. Please provide me my uc so that i can play on or refund my money it has been more then 12 hours since the purchase plz can anyone o[censored] guide me what to do??...
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A
amkumar27
from Patna, Bihar
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ingame purchase failed and money got debited.

Address:832107

I purchased pubg uc for ₹799 on 27 dec 2018.
My money got debited from my bank but in the game it showed purchase failed. I didn't recieved my uc and not even any refund. Please either refund my money or give me uc in pubg mobile.
The transaction reference no. Is igafbforn5.
I contacted ingane customer support but they didn't gave any proper relply.
I also mailed the pubg developer but they didn't replied anything.br...
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T
Tech Education
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pubg uc credits not added and money was deducted in my account

Address:500034

My name is mahesh i bought Pubg credits worth 799/- rupees using net banking money was deducted in my account but uc was not added in my pubg account and i have a screen shorts and proofs so could you please slove My problem ASAP and i am adding all Proofs below i hope i get Fast responce on my complaint and i want my refund and it's over two weeks back ....
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