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Reliance Digital Complaints & Reviews

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Last updated May 8, 2024
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Reliance Digital reviews & complaints page 8

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S
Savla A
from Mumbai, Maharashtra
Mar 23, 2023
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The most Disturbing experience at Reliance Digital store

After waiting for nearly 5 hours and finalizing to buy LG TV worth 50k, we came out of store buying nothing. The reason because of non co operation and misbehavior of store manger Mr. Chetanya Naren at Reliance Digital store in Shimpoli, Borivali. We were forced to swipe the card and do the full payment without getting any bill against it, because of the goofed ups there sales guy had done. We completely denied doing the same, due to which...
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Savla A
from Mumbai, Maharashtra
Mar 23, 2023
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Misbehaviour of Store Manager Mr.Chetanya at Shimpoli

Yesterday i.e.22nd Mar'23 me and my husband went to purchase TV from Reliance Digital Shimpoli Branch which is in Borivali at 7 p.m.. After finalizing the deal of the selected TV which was costing some around 50000 and waiting for nearly 1 hour just to get the approval for the discounts which we offered, we left the store at 12 a.m. nearly after 4 hours buying nothing. This happened due to the negligence of the sales guys who without completing...
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erajaykumar9103
from Bengaluru, Karnataka
Mar 23, 2023
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Delay in delivery of ac

To whomever it may concern

I have ordered a 1.5 ton lg inverter ac on 21.02.2023 with tax invoice #t[protected] in the name of Ravi pal co punjab and sind bank; purchased from reliance digital alpha mall amritsar -143001.original delivery date was[protected] but its been more than one month i have still not receive my order.
I have called around 100 times during this period inquire about my product but received not...
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Somashekarabr
from Bengaluru, Karnataka
Mar 21, 2023
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Delay in service and no replacement for defective laptop

Address:Sahakaranagara, Bengaluru, Karnataka

I have purchased DELL laptop in Reliance digital on 31.12.2022 and after 2.5months o[censored]sage laptop screen is flickering and getting blank. Service request raised with Dell customer care and reliance digital customer rescue department. Now one month is over & Dell people are not able to resolve the issue and not providing replace as well. Reliance Digital they are saying not responsible for this delay and replacement. Please resolve this issue...
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Maneesh027
from Lucknow, Uttar Pradesh
Mar 16, 2023
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Refund for my transaction

I have paid amount of 654 via Upi to reliance digital store which got deducted from my account but store say they didn't receive they wrote me that I will get refund in 7 day but its been more than 7 day I haven't received refund so transaction detail attached...
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Address:Shop no 7 dindayalnagar dewan shopping centre opposite union bank next to kt ground union bank vasai west

I have taken extended warranty from reliance digital and they are not giving reparing my printer and not receiveng my call...
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S
ssmr1982
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue - Oneplus mobile

Website:www.reliancedigital.in

Hi,
I had placed an order for Oneplus 11 mobile on 26 Feb 2023 through Reliance Digital (Online). My order number is RDF48594221. The mobile was supposed to be delivered on 28 Feb 2023, but was not delivered. When contacted the customer support, they said due to technical issues they were not able to deliver the order. They updated status as "As requested, we have initiated the return" but the fact was the item was not delivered and...
+1 photos
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Aarti K Munishwar
from Mumbai, Maharashtra
Mar 10, 2023
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No response for a complaint for more than 4 days

On 2nd february, 2023 i placed an order on netmeds for

amifru 5/40mg tablets 10’s qty 6 for rs. 67.50,
starcad beta 25mg tablets 10’s qty 3 for rs. 508.50
rosukem a capsuls 10’s qty 3 for rs. 277.50
cherrycof cherry flavour 100ml qty 1 for rs. 118.00
vital z orange flavoured powder 560gm qty 2 for rs. 500.00
totaling rs. 1471.50

after deduction of rs.370.22 from netmed...
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J
Jonita
from Mumbai, Maharashtra
Mar 5, 2023
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Reconnect tv 43 Inch smart

My reconnect tv stuck on logo not going ahead.. have called customer service they said they will send someone to check on my tv. It's been more than 20 days nobody has turned up.. every time I call they apologize and say we will send someone but again nobody turns up . Bad service provided by reliance..
They only sell their products but do not give after sale service....
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A
Azhartel
from New Delhi, Delhi
Mar 1, 2023
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Harassment

Address:CHANDAN NAGAR HOOGHLY

Bill no-c#60454662 dated-21/01/2023 time: 14.48.42 at
chandan nagar, hooghly reliance digital store
i have purchased havells energia nv mixer grinder with offer that i pay rs.199 more with this bill then i have benefited to achieve a hvl dry iron with this bill.
I have accept and purchased the said item but unfortunately the dry iron was not in stock at that time. The local store staff (tech expert id:[protected] said...
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S
from New Delhi, Delhi
Feb 28, 2023
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Ac is not working

Address:Plot no 11 Gautam Nagar pothumbu Madurai 18

I had purchased Samsung 1.5 ac two same time on 26/03/2022 at madurai reliance digital. One ac is not working several times complaint registered technical team come say something and go not at all happy with service I want exchange new ac is needed...
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D
Divubha12
Feb 28, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
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Not delivered product

Address:Jamnagar

I purchased Samsung AC in 26th January 2023 from Reliance Digital offline store Jamnagar and it's been month still I didn't get my product delivered. On offline store sale person forced me to change my product and pay extra money for new product....
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S
sunil2050
from Ranchi, Jharkhand
Feb 15, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
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Setup customer for low rate products

I bought and paid the bill for a Samsung ac worth Rs 38990/- on 26th January 2023 and lock my delivery on 4th March.
On the day of delivery, I called them for my product.They told the product is not available, then making almost all type of excuses that the product is not good, select some other product.Also, they never called me for this till delivery date.
I have to go for other product that is Lg in which I have to pay Rs...
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V
Vijayg40
from Virar, Maharashtra
Feb 14, 2023
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No Delivery, NO Solution, NO Refund till date

Address:Reliance Digital, virar west Opp. Merwans

Dear Sir/Madam,

I have placed and order from Reliance digital on 07th Feb for Samsung Mobile M13-5G, till date i am suffering as mobile has not been delivered, nor getting proper information from customer care, my money has been stuck due to this

All mistake was done by Reliance salesgirl and salesman for placing order from reliance digital and now i am suffering because of their mistake

Order...
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J
Jaij8
from Madhugiri, Karnataka
Feb 13, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Cashback not given and rude behaving by supervisor

Address:Bangalore

I had buyed washing machine on 20 sep 2022, for 25k in reliance digital in bannargahtaa branch bangalore, while buying they told cash back offers is there for standard chartered bank card, so i used to buy using standard chartered Bank card...Till upto today I didn't get cash back also. If I asking, by through phone no response, I went and asked also, rude behaving by supervisor and doing blackmail... And main thing is reliance digital showroom...
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R
Renusri.k
from Hyderabad, Telangana
Feb 11, 2023
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Fridgerator

Address:Hyderabad hasthinapuram Central

I received damaged product and they returned it with another product in one week which is also damaged and now it is almost 15 days and they are not responding anymore we have visited the branch for 4-5 times till now no response and replace
Very neglecting service this leads customers unhappy and distrust...
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T
tanuj2536
from Dombivli, Maharashtra
Feb 10, 2023
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ZestMoney Offer Cashback Issue

Address:Dombivli

Hello,

My name is Tanuj Patil.
On 7th August I had purchased One Plus Nord 2T phone of price Rs. 28, 999.
The offer on that phone was 10% cashback on purchase of One Plus phone in Reliance Digital via Zest Money payment.
Loan ID : 3C567B302116

The executives had explained that I would receive 10% cashback which is Rs. 2900 after 3 months (starting from August) and the payment will be automatically...
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J
jobintj
from Ernakulam, Kerala
Feb 8, 2023
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Defective product delivered any lack of customer support

I purchased Hisense LED TV from reliance digital Ecommerce website. The product delivered was defective, but with the consistent follow ups and Emails with the customer support team, I fail to see a resolution. Had the issue escalated as guided in the website, still I didn't have a resolution or an ETA to close this from the customer support Desk and the Head of Customer Support.

A Brief timeline
- Brought the Hisense...
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S
Syedabbas sg
Feb 4, 2023
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Refrigerator repair service not fulfilled

I had booked for repair service for my refrigerator 2 months back and I still don't see any resolution arrived.

On checking the app I can see it's changed to cancelled state without any reason specified.

The helpdesk agents are useless and they don't help much....
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S
sundarinsight#gmail.com
Feb 1, 2023
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Delay in refund

Address:Mumbai

On 23rd Jan I placed order through reliance digitial online portal for purchase of mobile phone. Order no RDF47060412.
They have not delivered but tracking history we found it was returned.
I asked for refund but they are telling product not reached warehouse then only refund intiaited.
10days over nothing happened...
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