Urban Company Complaints & Reviews

My horrible experience started with booking urbanclap for deep home cleaning. Totally unprofessionally. Booked services for 10 am on sunday 28th october and they arrived at 12 pm after multiple calls. Still let them in to start the work but horrible job they did. No deep cleaning done. Had to stand on their heads and get the work done. They seemed totally uninterested in doing what they were suppose to do. I booked for deep cleaning and they...

One of their technician azam pasha initially came to service my request promptly and finished the job of my washing machine door lock repair on time. I did the payment also. Next morning, we saw the washing machine door lock was not working properly and contacted him to inspect it once again. He did come. I tried 3-4 times to call him in next 2 days, but he didnt pick his mobile. Then, i contacted urbanclap mr. Arjun (Escalation manager)...

I have hired one of their photographer, he took 20 thousand of mine as advance. Now he is not even picking up my call and messages. Urban clap employees also are not taking any responsibility. He was doing the same from last 2 years and he has been active in their portal till September this year. I think urban clap employees are also involved in this kind of frauds.

When I complain they told me to do whatever I want. They...

Pathetic service, i would have given them -5 star if there was any possibility. I made a booking through urbanclap for diwali home cleaning worth rs. 4500 and they assigned a company called the cleaning company, prahlad nagar, ahmedabad. After so many follow-ups finally 4 people arrived wherein 1 was a child (Not at all professional as they show in their cleaning videos). Then the person on urbanpro said i sent them as needed some work. I...

Hello
I had booked a pest control service (Bed bugs) from urban clap website. They had suggested me pestokill pest control service the worst service provider which i have never seen before. They had completed their first job in september somewhere in mid. I had given their payment 1500 on the spot after completion of his job. Later on, we were not satisfied with their given service. After service we could found bed bugs walking in...

I have booked for plumbing service in urban clap. They assigned a plumber called "palani subrayalu" (Thief). He came and seen the spot where the work have to be made. When i'm booking, it's shown rs.499 for one hour and that too have to be paid once the work done it's mentioned. But the plumber guy seen the spot area where the plumbing work of laying pipe for only 2 metres. On seeing he asked for rs.3500 as service charge. I shocked and regretted...

Date of deposition of fees for fresh passport @ rs 2400 per passport for three passports
Amount of deposit - rs 7200/ — transaction id[protected]
Date of deposition - 21st june 2018
Name of the person coordinating on behalf of passport agency - kiran - mobile - [protected]/[protected]
Current person who is refusing to support on the grounds that my file is lost - paramjeet singh - mobile - [protected]
Reason...

Attended ro water system through urban clap and from the day it was attended, it's creating problems.
Some parts were changed for rs5500/-
Firstly they did not pick call and when with much effort they were contacted, they say that it's not their problem and now they saying that rs3200 part is again to be changed. It's creating problem the day they attended it.
Deficiency in service and harassment....

We have a vendor account in urban clap.
We had buy credit on the panel to purchase leads.

Urban clap has closed my panel and my money is stuck and my profile market value is effecting due to such activity.

Reason of this, without having the proper knowledge they have taken action on vendor.

Their employee (Sonali sharma) purposely sent a email by adding a non working email o[censored]rban clap....

Vinay's concern
Inbox
X
Sonali sharma

Oct 11, 2018, 12:05 pm (1 day ago)

To me, nb

Hi anurag,

We have been trying to contact you on your registered number but there was no response.

We would request you to share an alternate number so that we can speak to you regarding the customer vinay.

Also take this on priority and revert...

Very poor customer service. I had booked a at service 4 months ago however was never informed about the 90 days of warrant neither while booking nor by the technician. And now when I have a problem they keep talking only about 90 days warranty. I have not even used the ac for even week after the service as it was not required and now u people deny to repair it again. I had booked all the services like shifting and electrical from urbanclap...

I have hired a wedding photographer 2 months ago from urbanclap for my brother wedding which is in dec 2018. They promises to provide trusted and experienced service provider to their customer for the related service. So i have hired ved cinematic studio and i paid him 20 thousand as advance he gives me the bill. But now what i see is the service provider ved cinemetatic studio i have hired is not contacting me even not picking up my phone,...

A service was booked with Urbanclap for servicing /repair of RO filter on 12 Aug 18. Urbanclap had sent Mr Akesh on same day who came and inspected the filter and asked to change all membrane and all filters, accordingly I agreed to change and paid Rs 2200.

On 21 Sep the RO filter stopped working, hence I lodged complaint with Urbanclap to repair again. The Urbanclap rep had come on 23 Sep 18 and informed the membrane is old...

Hi this is kyser i booked service from urban clap for my air cooler as i had issues with water pump, as soon as technician came home he said sir pump is fine u have issues with motor... He was with another guy and they both started checking my cooler and said problem is with motor we have 2 options either u can rewire it or get new motor... I said see what needs to be done... As i left for atm to get cash he called me said it started working...

We opted for ac installation, repair and gas filling 7 july. The technicians visited two days. First day installed the AC and serviced the inner and outer unit. Second day they visited to refill the gas. and showed the AC is working and cooling properly. We paid Rs 3900 for this.

Now after a month when switched on the AC, it's not coiling through the outer unit was working. I informed the customer care o[censored]rban Clap and they...

Fraud-urban clap technician cheated us and this is confirmed to us by panasonic technician. Our microwave was not heating and we had booked uc service on 1st april 2018. The technician came and replaced the magnetron without informing us. He told us nothing about about estimate and cost, he just replaced it. We doubted his intent right away and reported the same to uc. He charged us 1750 for it.
2 days back on 12/9/18 the microwave...

I have taken service from urbanclap for my split a. C. My a c was not producing cooling air. The technician told gas is empty and leakage will be there. He took my outdoor unit to his shop saying that he will repair at service centre. He did all and did regular service too. I paid online to urban clap aprox rs. 5000 for this. After two days my ac stopped cooling again, i complaint urban clap for this. Now this time the same technician said...

We booked for the service on 6/7/2018 (Thursday) at 12noon for 2 bathrooms. He cleaned one bathroom half and reported that he will be coming the next day. He is not reachable and after repeated attempts we waited till sunday and complained to customer and booked another service the following day monday. He came, and said that deep cleaning cant be done, we cant make it clean.

What kind of professional service as so called...

Dear urban clap,
This is a complaint against a photographer which i reserved though urban clap. His account is maintained user the name of iconic productions, a photographing unit based in mumbai.
Ashutosh is the name of the person we contacted.
Now we booked him for our marriage which was on december 10, 2017
It's been almost 8 months he has yet not given us the photo album and video cd.
He already took...

I registered a service request of carpenter service on Saturday 11/august/2018 and urban clap carpenter visited my home and note down the estimate of things to be done and take rs 300 as charges and promised that work is to be done by tomorrow i.e Sunday 12/august/2018.but i have received a call on saturday evening that they wont be able to come tomorrow due to his personal reasons i am a working advocate and i am only free on weekend and...