Claimed

Urban Company Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 1495
Resolved
512
Unresolved
983
Quick Links
Statistics
Share
Contacts

File a complaint to Urban Company

Having problems with Urban Company?

File a complaint and get it resolved by Urban Company customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Urban Company reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramtulsi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding refund of installation & gas filling

Address:Hyderabad, Telangana, 500003
Website:www.urbanclap.com

Hyderabad,
Date: 22/06/2018.
Urbanclap – worst service from urbanclap technician due to unskilled professional.

I am vidhi gupta.

I have hired 1 technician from urbanclap on 29th may 2018 his name is “luqman basha”. His service was not good due to his unskilled knowledge of air condition installation and gas filling. He has took installation charges rs. 1500/-, gas filling charges rs. 1900/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shikhar03
from Delhi, Delhi
Report
Copy

refusal to give receipt

Address:Gurgaon, Haryana
Website:www.urbanclap.com

I got my ac repaired through urban clap a few days ago. There was some leakage from the condenser coils of the ac and i was told that new copper coils would have to be put. After the repair was done urban clap gave me nothing but a payment summary that i had paid 7400 rupees to the repair guy. When i asked for a receipt they refused to give me any receipt saying that we don't give receipts. I don't understand when i am availing a service...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhavishya mehra
from Noida, Uttar Pradesh
Report
Copy

money not received

Address:New Delhi, Delhi, 110030
Website:www.urbanclap.com/delhi-ncr?gclid=CjwKCAjw9qfZBRA5EiwAiq0Abd-MKUXKkFg4bS9xgE8W-FLeN2bGUFTfSZYs00MSoB

My name is bhavishya and i am advocate. I gave an advice to a lady, we had a talk and she was ready to pay the fees of advice. Later she refused to pay my fees by saying it is a discussion. My complaint is against the lady and you and as there is lot of problem in your system:
1. There is no one to take liability if such a misuses is going to happen of an advocate services.
2. Kindly make it compulsory to make too whom to hire...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anna L
from Hyderabad, Telangana
Report
Copy

urban clap technician - phoenix it solutions - hussain

Address:500048
Website:URBANCLAP

I booked a technician to check my laptop as there was no power/charging. They have assigned a technician from phoenix it solutions - hussain. He came and didnt check anything and took my laptop. He came next day with the new charger as he said my laptop adapter is spoiled and gave a bill of 4000 rupees and he forced to to close the service by giving by pressing the rating star.. It was another trick to get a 5 star rating.

And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sradhasish Pattnaik
from Gurgaon, Haryana
Report
Copy

ac not cooling after gas refilling

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

We hired technician from urban clap for refuelling the gas in ac as we heard a lot that they are giving good service but after rebelling gas ac is not at all giving cooling. We post a complaint in the site but no action has been taken.
Please call for any clarification [protected]
Compny like urban clap only know how to cheat their customer. We spent money but no result our hard earned money wasted....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandip singhania
from Bhubaneshwar, Odisha
Report
Copy

ac repair and service

Address:Kolkata, West Bengal, 700064

This is to inform that i had booked an ac repair job for my 1.5 ton lg split ac on 4-6-18, which was visited by mohammad imran (Mob nos.[protected]) today 11.00 am, and the ac was not tested or checked by him saying that he is unable to reach the external unit of the ac and i should arrange him to reach the same, and he charged the said amount rs.249/- in cash and left the place without attending the job. He also advised me to uninstall the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashwary sinha
Report
Copy

bad service & greedy workers!

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:UrbanClap

I recently booked for an ac installation and unistallation service. This was the worst experience i have ever had. First of all the guy took 6 hrs to just do the stuffs and after that he called up for a couple of of his urban clap mates because he was unable to install the ac and they were roaming in home as they were in garden or what.

The next thing happens is he said that the copper wire is torn keeping in mind that he was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahana_V
from Mumbai, Maharashtra
Report
Copy

touching private parts while working out

Address:560028
Website:Urban Clap

Hi,

I had been to the gym, the trainer named "praveen karthik" who acted indecently. He touched my private part while working out in gym, and also he asked me to go out with him to get diet plans from him.
I am still a student, i cannot share this with anyone as i do not have mother.
I request you to consider this complaint on high priority.

Please kick him out of everything. This should not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Keshav khaitan
from Kolkata, West Bengal
Report
Copy

a/c repair

Address:Kolkata, West Bengal, 700019

Urbanclap

I took thea/c repair sevice through irban clap and they charged my 2700 for gas leak broken nuts and valve and asked for service charge too. The technician told us that the a/c wont be goving any problems for. A month or two but that same ecening the a/c stopped working. On calling the technician he is asking for another 2200 rupees and when i denied he has stopped picking up my calls. Please look into it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Reshu Pratish
from Hyderabad, Telangana
Report
Copy

urbanclap

Address:Hyderabad, Andhra Pradesh, 500081
Website:Urbanclap.com

I took ac service in urbanclap, thwy charged around 3800 for gas refill, capacitor replacement who analysed gas leakage from maorning to evening and completed tge service but again within a week i got same problem the same person visited again and telling it will again costs around[protected] for me leakage is there in some other part who analysed infirst visit from. Morning to evening and now when am contacting urbanclap they not even responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrgoel6
from Delhi, Delhi
Report
Copy

ac repair

Address:121008
Website:Www.urbanclap.com

Urabanclap accepted the request and inform that they will assign the technician befor one hour. Before one hour i got sms that sorry we are facing issue and we will assign technician in next 30 mins. Even after they did not assign. After that i got a call that sorry we can not take your complaint today. It's not good because i was waiting and i did not ask any market technician because o[censored]rbanclap. Now they denied at end moment. It's decreasing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500084
Website:www.urbanclap.com

I have ordered for A/C service on 14th May2018 on www.urbanclap.com and technician has come and was charged Rs 2749.
This included visiting charges of Rs249 and remaining amount for Gas leakage fixing and Gas refilling! During the work, I was told that they would provide 3MONTHS of WARRANTY!
After 1week, the A/C has stopped cooling the room. On 23May2018, raised complaint and was given ticket number 966729 and said that I would...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
K
Kirti Budhlakoti
from Delhi, Delhi
Report
Copy

worst service ever

Address:New Delhi, Delhi, 110059
Website:urban clap

I had some problem in my house's water system. I contacted urban clap for the same and for the first time. The plumber came twice and the problem did not solve.. I paid 508 in total which on after so many calls the urban clap people returned to me in my wallet. Thinking that its fine i will use it in future. But to my surprise its not in my wallet anymore. I have no idea when did u guys steal my money. U guys are totally thieves. And u just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka1604
from Chennai, Tamil Nadu
Report
Copy

cheap salon products causes acne skin

Address:Chennai, Tamil Nadu, 600075

I took salon services includin wax & menicure + pedicure on 4th may 2018 afternoon. Next morning i got up with acne all over my skin with yellow puss.
I immediately contacted urbanclap and it more than 24hrs for them to revert. On 6th may gagan cce too my case and promised me dermatologist call next dat early morning. I waited until 6pm and called back, this time pavitra took my case and tried to connect to dermatologist but she failed.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallavi Nanda
from Dehra Dun, Uttarakhand
Jan 8, 2022
This thread was updated on Jan 8, 2022
Report
Copy

improper a/c service

Address:New Delhi, Delhi, 110063
Website:Urbanclap

Myself dr. Pallavi nanda and i am disappointed to the core regarding the services provided by urban clap and seeing your unprofessionalism. You give such big big advertisements regarding your services and we are the customers suffering here from past one month. The a/c guy do not respond well and the service is so poor and again we need a guy immediately for the repair. But we are not able to contact. We also cannot contact you in person...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
K
Kuncho
from New Delhi, Delhi
Report
Copy

window ac gas leakage.

Address:New Delhi, Delhi, 110054
Website:Urbanclay.

Ten days ago i call for my window ac service, n there i get to know that my ac is out of gas also n they put a gas in few sec which makes me doubt n charge of 1850 which is quite expensive n gureenty for 3 month, i can’t believe after 10 days of now my ac air is comes out very hot n i guess the gas is leaking also. This was my 1st n last experience from urbenclay with very unprofessional work....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rashika1994
from Avinashi, Tamil Nadu
Report
Copy

terrible service from uc and the professional they hired for me

Address:Chennai, Tamil Nadu

I had asked for dry cleaning services. Firstly, the professional that urban clap assigned for me came 4 hours later than the time slot i had chosen for the pick up. And after that, even the delivery has been delayed continuously. It has been a week and i still haven’t received my clothes. The urban clap customer care is completely useless. Apparently, they can never “reach” the professional when i raise the concern. And the professional...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Simmo111
from Surat, Gujarat
Report
Copy

salon services

Worstest experience ever!
This is not an alert but purely a warning, don't use urban clap salon services.
Neither the professionals are trained enough nor the products are verified. Professional burned my mom's face by using a bleaching cream and when my mom started itching that professional refused to remove that cream instantly and within just 2mins of applying that cream her chin totally got burned with spots on her face...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa Varyani Manglani
from Mumbai, Maharashtra
Report
Copy

photographer

Address:Mumbai City, Maharashtra

I contacted sanil asrani for photoshoot of my baby. He is running a company in name of photogenius photography based at borivali mumbai. He charged 6500 for the shoot and said to deliver 50 edited pics in a week. More than a month has passed and inspite of regular follow ups he is not giving the pics. Also he is now not receiving the call nor replying to message. Pathetic person and unprofessional behaviour. Please help and take strict action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachpri
from Hyderabad, Telangana
Report
Copy

ac service - hyderabad

Address:Hyderabad, Andhra Pradesh, 500084

I regret to inform you that your service was awful. I started facing issue after first service from urbanclap of indoor unit water leakage.
Your first technician around 3 weeks back when he did servicing mentioned that gas is less in compressor of the ac and he refillled the gas. I paid him 2000 rs. That time.

After his service indoor unit started leaking. I raised complaint regarding same and after chasing 4 days your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy