VRL Travels Complaints & Reviews

It's the worst service they r proving. Everyday it ll be delayed to minimum 2 to 3 hrs. Upon that they do lot of time waste for loding n unloading at Gulbarga station which will take minimum one hour of time. We are booking the tickets to reach the destination safe n on time. But you are making us to wait....

My OnePlus Wireless earphones Stolen in the vrl non ac bus No KA41D1782
from pune to mysore Jorney on 20/11/2021. earphones Stolen after kolhapur when bus was stop a hotel .
bus drivel is not locked bus some passenger in the bus i think they are take my Earphones.plz help me...

ದಿ:[protected] ರ ಮದ್ಯರಾತ್ರಿ ಬೆಂಗಳೂರಿನಿಂದ ಬೆಳಗಾವಿಗೆ ಆನ್ ಲೈನ್ ನಲ್ಲಿ ಟಿಕೆಟ್ ಬುಕ್ ಮಾಡಿಸಿದ್ವಿ.ಅಮೌಂಟ್ ಕೂಡ ಇದೇ ಆಗಿದೆ.Rs-1600.ನೀವು ಲೇಡೀಸ್ ಸೀಟ್ ಪಕ್ಕಾ ಕೂರಿಸಿದರೆ ಕಾನೂನುಬಾಹಿರ ಅದು ಪೋಲಿಸ್ ಕೇಸ್...

Bus No.KA41D1471
The bus Driver was not talk politely with the CUSTOMER. They used abused word with the CUSTOMER. They don't knw how to talk with the CUSTOMER. They're misbehaving with the CUSTOMER. I totally ### up with them because they not use safety about COVID-19, they're not wearied mask....

This is very much daily sir look at...

Consignment no- [protected]
My name is Paresh Dessai.
Today on 19/10/2021 I had gone to take consignment from Goa TPT verna Goa. While taking consignment other then bill amount of 675/- which was told me before your employee extorted 25/- extra in name of Miscellaneous amount and some cash in name of handling charges and hamali charges extra. My bill of 675/- was already included with handling charges and hamali charges then...

I am father Kavya joshi... Which she was travelling from Tumkur to Gangavathi the timings were 10:15PM which was departure from tumkur As soon I got into the bus I informed staffs present in the bus to give me an alert before 10mins reaching my destination which is gangavathi so the departure timing was 4AM.. As I asked both the staffs present in the bus.. They did not give an alert.. Then they suddenly gave me an alert when I was at my destination...

I had booked bus tickets for my parents from Bangalore to Manipal on 13th October 2021. It was informed that they will pick them up from Jayanagar at 7:30 pm to Majestic. My parents were 5 mins away from Jayanagar but was stuck in traffic jam due to rain. I tried contacting the contact person but he didn't receive it. After calling simultaneously for 10 mins, he received and told that they've already left from the pick up point. How irresponsible...

We have booked ticket from Mumbai to Bangalore through vrl bus from your website. While booking the bus till making payment there wasn't mentioned that RTPCR negative report is required. That is only mentioned in vrl website. There were two ladies who had to travel today 3/10/21 but at the end moment the bus ppl are asking for reports, we mentioned them that no reports but we have vaccination certificate of 2 dose completed. The VRL bus operators...

This is worst service of vrl and nextly I will be complaining this to police . This issue is very annoying from your co-workers bus no. KA41D1660 from Mumbai to Hubli ond 2nd oct 2021 reason behind this is only a small report that is rtpcr. In sudden situation I booked the bus it was not showed any popup message of rtpcr so I booked the ticket and next when bus arrived bus driver and his co-worker is not at all allowing me to enter in bus...

Never expected this kind of result from vrl. I am very sorry to say this but unfortunately i am guild and have to proceed "owner has kept the good brand, but the travels customer service was very worst condition I traveled Davangere to Bangalore in Davangere travels staff told for kids after 2 years need to book the seat I don't know this kind of rules and his behaviour was very care less...

I had booked a ticket from Bengaluru to Belagavi, I jad got a communication from VRL travels with bus no KA41 0439 and I arrived at the pickup point as per schedule but they sent a bus with different number and I had got no communication on the change and even the operator hadnt updated me when I enquired. the bus left without me....

Way bill number 48334347

i send a corier through vrl corier that was damaged while recived
in corier box - hp laser jet printer
printer property damage in inner parts
from
jagadeesh m bulla
w no 4 guledgudd
mobile number [protected]
to
sammer pasha
mysore 570019...

I am typing this while traveling in your bus right now @ 11:15 pm with much dissatisfaction and disappoint of your service.
Vehicle no. KA41D1464
From Gokak to Banglore.

This vehicle has stopped for dinner @ local Dabha which is very unhygienic and so low standard. When i asked driver about this..he
told it's company's management decision.. they don't have a control over it. Just think of passangers who...

Passenger to arrive in the next stop and bus driver relentlessly sleeping in the seat of the other passenger.. shouting loudly and making a scene.....

Today I was traveling from Kalaburgi to Bangalore in VRL travels bus number KA 25 C 8550 stated at 7.30 pm from Kalaburgi point. While on the way it started raining outside heavily. After ten minutes water started dripping inside through window slides and wetted almost my seat/bed cover. Then, I complained about this to driver for that he said it's common.. I really pathetic by his answer. How neglectly these people can maintain the bus even...

During the booking of ticket from Hubli to Raichur through your online portal, payment has been debited Rs.712/- but ticket not booked that time. However payment not yet refunded in my account. You are requested to refund Rs.712/- at the earliest. Again I have booked my ticket through Goibibo site for the same destination.

Umesh Kumar Singh
A-304, Akshay klassic
Opp. Chetan college
Vidyanagar, Hublibr...

Dear sir,
My name is Praveen Shedyal.
I have travelled from Bangalore to Pune on[protected].
Unfortunately I have missed my note book in bus only.
Now my request is please help me in getting my note book

Below is my ticket details :-
redBus mTicket
Route: Bangalore to Pune
Ticket No: TQ9J93371635
Primary Passenger: Praveen Shedyal (28, MALE)
PNR: 422!25634958br...

Seat full wet, and dropped rain water inside, how to travel...

Your service provider here at Bangalore chamrajpet branch has really poor service for bookings they take 1 hour for booking a single parcel and ask the customer to perform there works like writing the numbers on boxes. Really poor service....