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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 8

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R
Ramesh jagdale
Nov 10, 2023
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Fraud against me

I placed order from Amazon and I received different product as I ordered and it will done with me again and yet I have not received my money refund so I want raise complaint against Amazon service for faurding me...
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I am putting all the chain of events regarding my order[protected].

1. On 25th October, 2023 I had received a package with incorrect product (instead of Skechers shoe I had received Reebok shoe).

2. I had immediately called the customer care and shared the images and invoices for the same. While I expected an immediate solution from them to my surprise they had said I need to wait till October 31st and...
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A
Aatakesham Sulapu
from Warangal, Andhra Pradesh
Nov 8, 2023
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Item not delivered in time and it's not allowed to cancel the order.

I have purchased a Crompton whater geyser on 21st October 2023. At the time of order it's shows item will be delivered on 27th October but it's not delivered. On 27th it's shows that the item will be delivered on 31st October now also it's not delivered. On 31 st it's shows item will be delivered on 4th November again it's not delivered. I contacted to customer care so many times but problem is not resolved. And the they said that it's the...
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M
meenakshi.23
Nov 6, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
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Freeze money and not returning

Please help me to get my money back, I have been scammed they did not tell me the rules and now they froze my account and I cant withdraw my money. They encouraged me to borrow the money from a friend as I did not have any money I were looking for a job. And this job did not pay me and left me in debt with my friend....
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A
ABHIJITH R G
Nov 6, 2023
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Product damaged

Address:Amazon India

I purchased a Cason CS6 action camera from Amazon India, but I noticed that it was damaged within one month of purchase. The product does not have adequate customer service care, and they denied service warranty without providing a denial letter. Amazon India has hidden the carried warranty and does not have customer support with calling or mail facilities. This brand only has WhatsApp support, which is not mentioned in the Amazon product...
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M
M L Layal
from Mumbai, Maharashtra
Nov 6, 2023
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Order no. 405 5598824 9025126dated 01.11.23 for supply of HP X200 Wireless Mouse

Today, I had filed the complaint through your website with photos also but the details that I had submitted, contained some errors which happened due poor eye-sight at my present age of 90 years ( a retired Central Govt. Officer).
The correct text may please be considered as under:-
The package when opened, had the following discrepancies: -
1. Invoice showed model HP N200 instead of HP X200
2. No three years...
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A
Arnab_dg
from Noida, Uttar Pradesh
Nov 6, 2023
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Hard Drive

I have ordered a 1 TB HD from Amazon as a COD. When the HD came, I have informed the courier boy that the Hard drive seems to be too light, I think the package is empty. Since it was a COD I paid, however opened the packed immediately with a video.
It only have a case with no HD. within minutes, I contacted Chat support. They said, wait for 3 days for payment settlement, I contacted them again after 3 days and they said investigation...
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D
diff_2013
from Pune, Maharashtra
Nov 4, 2023
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Wrong product info

I refer to this Acer DA240Y PC Monitor FHD available on Amazon India by seller Appario Retail.

See the product specs on Amazon. Seller says it's dual band WiFi 2.4Ghz as well as 5 GHz.
Acer themselves are silent on their official product specs on Acer site.

Kindly note that this info is totally wrong. The product only has 2.4Ghz WiFi and that too very weak. You must be in the range of 8-10 feet to catch...
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A
aarti01
from Jaipur, Rajasthan
Nov 3, 2023
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Wrong Product Delivered - Samsung Watch

Hi,

I have ordered a Samsung Smart watch from Amazon of small size but they delivered me the large size. Now they are denying to replace the order with small size. They are saying that you ordered large size only, I know I have ordered small size and don't know how they change the size of the watch.

I am trying to reach their customer service from last 3 days and the support team is very rude and pathetic. they...
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G
Gaganpreetsethi
from Moradabad, Uttar Pradesh
Nov 3, 2023
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Item missing

Hi,
I hope you are doing well.
I want to confirm you that. I ordered 2 items and I received only 1.
Invoices are both in the box and I paid the amount from Amazon pay later 5th November is a due date of missing item.
Please let me know about this otherwise you can place the order....
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J
jeel14
from Ahmedabad, Gujarat
Nov 2, 2023
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Ordered 2 saree but got only one which is also torn and used

Website:amazon

Ordered 2 saree but got only one that too is used and torn
i paid 4600 for this but no response is giving by amazon and when i call them they will simply put my call on hold for 10-15 mins...
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J
jeel14
from Ahmedabad, Gujarat
Nov 2, 2023
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Ordered 2 saree but got only one

Website:amazon

I ordered 2 saree but got only one that too is used
i contacted amazon daily but no response from their side
i paid 4600 for this
when i try reaching to them they will simply put my call on hold for 10-15mins...
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T
tanu2304
Nov 2, 2023
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Phone replace

Address:Natagram

Amazon said that they did not change the phone and will not refund the money....
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A
akshay kumar sangwan
from Mumbai, Maharashtra
Nov 2, 2023
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Poisonous kinsfolk olive oil delivered by Amazon.

Address:Amazon india

Sub - Poisonous kinsfolk olive oil delivered by Amazon.
I had ordered 2 "kinsfolk Pure Olive oil" Bottles ( order no.[protected]. Sold by M/s "Hashmitha, Tirupur, T. N. Same was delivered to me on 17/10/23. Since we were using earlier purchased oil so we used this kinsfolk olive oil after 3-4 days of delivery. After using it for frying we started having stomach ache. For 3-4 days we could not understand what...
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Rs. 1499, without OTP or authorization has been cut from my credit card by Amazon India CYBS SI. This is not correct and should be reversed. Kindly help.

I have not applied for the prime membership. without the permission of my the money has been debited...
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K
Kakashirukia
from Wokha, Nagaland
Nov 2, 2023
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Product Name: Elite Stix Pro

Address:BT-Mobile AMC Service (Agra, UP), Shop No.15, First Floor, Kailash Plaza, Shah Market, Bangalore , india -282002Customer Care : 0262 4063523

Amazon
Bangalore, india
BT-Mobile AMC Service (Agra, UP), Shop No.15, First Floor, Kailash Plaza, Shah Market, Bangalore, india -282002

Support Email : help.[protected]@gmail.com

Customer Care :[protected]
COMPLAIN : Wrong Product...
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K
Kakashirukia
from Wokha, Nagaland
Nov 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Inside The Box

Address:BT-Mobile AMC Service ( Agra, UP) Shop No. 15, First Floor, Kailash Plaza, Shah Market, Bangalore, India-282002. Customer Care: 0262 4063523

Product Name: Elite Stix Pro
SKU: Elite Stix Pro
Received From: BLUE DART
Sl. No: 35
AWB No: [protected]
Route Code: WKA/WKA/GAC
Reference No: MH173700
Order Date: 03/10/2023
Complain: Recieved A Wrong Product...
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K
kapursaket
from Delhi, Delhi
Nov 1, 2023
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Violation of MRP as per Legal Metrology Act 2009

Amazon has Billed through Etrade Marketing Private Limited Tax Invoice No.HR-DEL5-[protected]-2324 dated[protected] two Nos Philips Study Lamp for ₹1, 423.00 whereas as per the MRP printed price is ₹450.00...
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V
vardhanrohan_3003
Oct 31, 2023
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Ecovacs Deebot N8 Vacuum Cleaner

Address:29B Janki Nagar off Pal Road, Jodhpur Rajasthan

Complaint Lodged with Ecovacs India on 29th September 2023 regarding malfunctioning of the machine .

[protected] Response received on WhatsApp No [protected] requesting me to share the video/ images of my query. Also, to share the copy of the invoice with Machine Serial Number which was shared.

[protected] Video of the machine malfunctioning shared with the Serial Number found in the Dustbin compartment along...
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A
aziz5253
from Kota, Rajasthan
Oct 30, 2023
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Smartwatch

Dear sir i had ordered an smartwatch from
amazon .After opening box strap and charger was
missing in box and i complained on amazon and
they said it willl take 3 days to resolve ur problem
Today i called them they said its not our mistake
and we cannot help in this matter
my whole money got wasted.
please kindly take appropriate action
order #[protected]...
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