Abhibus Services India — cancellation policy and refund

Address: Hyderabad, Telangana, 500090

Website: www.abhibus.com

Dear Sir/Madam,
I have booked a bus ticket with Jagan Travels through Abhibus.com to travel on 30th Sep from Rayachoti to Hyderabad. However, due to change of travel plans, i have cancelled the ticket today, i.e., 5 days in advance. Surprisingly, i only got Rs. 700 back out of Rs. 1388.40, i paid for the ticket. When i enquired the same with Abhibus and Jagan travels, their blunt answer was that, that is their cancellation policy.
I am totally in shock over their attitude and response. How could they deduct almost 50% of the amount, when i cancelled the ticket 5 days in advance? Tomorrow, some other travel agent may say that they would deduct 90% of the ticket money, even if you cancel immediately after the booking? It is highly unethical and unacceptable. They had deducted this much money from my ticket and they would sell the ticket to another person at higher price (weekend).
Hence, i request you to please look into this and help me and other people like me to get the appropriate refund amount and seize the existence of these sort of non-compliant policies.
Yours Truely,
Sreenivasulu Reddy. B