[Resolved]  Abhibus Services India — ticket booking

Today I have booked a ticket from Vijayawada to Bangalore .money was deducted from my account but I haven't received any confirmation message.so I have booked another ticket from red bus, buy in the evening travels person messaged me saying that my bus would be starting at 5.. money deducting twice for a same ticked happened twice for me so I thought it would be refunded .. I would Iike a refund from your service as it is it mistake for not confirming nd sending the ticket details...also I spoke to the customer service and they sort of rude saying that it was my mistake for not calling them after deduction...