Advaith Hyundai — Broken car key was replaced for 11000

Address: Bangalore, Karnataka

Car service of Advaith Hyundai is very very bad and I feel they are fleecing customers. Their service center is in devarabeesanahalli Bangalore, India. The lock button in the i20 vehicle key was broken and during regular service I asked them to fix it. The representative told me that it would approx cost about Rs1000 or Rs2000 to replace it and he took my signature in the Job card which states the approx cost is about Rs 9300 (see the attmt) for the entire service including blank key. I was shocked to see the bill for about Rs 21000 (see the attmt) during delivery and the key alone costed about Rs 11000 including all tax. Work Order: R[protected] Service Order: Rajendra Naik #1. The service representative didn't tell me the correct cost of the key when he took my signature. (The job card states Rs 9300 including blank key). #2. The shell could have been replaced for about Rs 500 instead it was replaced with a brand new key configured to a new transponder. So totally I had to pay 11, 000 for what that should have been around 500. My complaint is about the unethical way Advaith Hyundai is operating and fleecing the customers.