Agc Packers Movers — Bike transport delay

Address: Pune, Maharashtra

Website: www.agcpackersmovers.com

I had to transport my bike from Pune to Bangalore. I had called up AGC packers movers(http://www.agcpackersmovers.com) for the same. My bike was picked from the location on 10th October and was promised a delivery in 3 days. Initially it was informed that the truck carrying the bike had an engine failure and hence there would be a delay of 2 days which is understood. However it has been more than 10 days and the bike is yet not delivered. The representative would say that the bike is in Bangalore and will be delivered today but that day never comes. When I try to follow up the representative will find an excuse and will promise to deliver the next day. Sometimes his delivery boy gets hospitalized someday he will attend a prayer or any excuse they will make. Also I had made the full payment for the transportation at the time the bike ws loaded however the representative will call and ask for additional rs 300(though he is yet to deliver the bike). They won't pick up the call for the entire day and at night they will inform that they cannot deliver it today. They will talk rudely and say do whatever you want to. I would like a strong action to be taken against the AGC packersmovers. It's 21st October today and I'm still waiting for the delivery of my bike with no response from AGC packers movers.