Submit a Complaint
Airlines
Air India Express

[Resolved]  Air India Express — Delayed flights and not providing alternatives

Air india express has delayed my flights by 2h 35min which is affecting my onward journey and they are not ready to provide me other alternatives.

I planned my journey 3.5 months advanced and now because of this delay its affecting my journey.

I asked for another flight on same day, but their customer care is asking for extra money as delay is less than 3hrs. which I feel is unfair.

please help me on this.
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2023
Complaint marked as Resolved 
Resolved by AirIndia happiness team. Thanks
 
Add a Comment

Related Air India Express reviews

[Resolved]Air India Express - amount paid for seat selection, web check in incomplete[Resolved]Air India Express - No refund after cancelling flight instead of rescheduling automatically buggy software1[Resolved]Air India Express - Instead of refunding when I cancelled the flight making it rescheduled by default[Resolved]Air India Express - Haven't received the refund[Resolved]Air India Express - Boarding pass denied
View all 672 Air India Express Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    672
    Pending
    0
    Resolved
    125
    View all 672 Air India Express reviews & complaints
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
      Complete registration     Skip this step and finish later  

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or
      Register  

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
      OK  

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
      Login   Forgot your password?
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR

    ❮❯