[Resolved]  Via.com / Kingfisher Airlines — Refund not made from 3 months

Hi ,
I had booked a return air ticket of Kingfisher airlines for Pune-Delhi-Pune trip dated 8-Nov-2012 and 19-Nov-2012. I had made the booking through the travel portal - via the details of the booking re stated as follows .

Booked on : 22 Jul 2012 01:42 PM
Via reference number : FMN0NKTTKI5
Airline PNR number : DMYYNM
Ticket Number : [protected] [protected]
Insurance Policy Number : OG[protected]-00018573 / 74


Both of the flights were cancelled but i have not recieved any refund yet . When I call [url=http://www.via.com]Cheap Air Tickets, Online Booking For Flights, Hotels, Bus, Rails, Holidays Packages[/url] , they suggest me to follow up with kingfisher as they have not recieved any refund from airline and when i try to contact kingfisher airlines , they tell me to contact the travel site from which I made the booking.The people who booked the tickets from some other sites have got the full refund from the site .

Also the travel portal(via.com) charged Rs. 200 as convenience charges but they are not providing any convenience . When i have booked the tickets from there site , it has to be their duty to refund my amount .

Even after the cancellation I had to go through a lot of hassles and had to spend a very heavy amount for booking new flights.

It has been more than 3 months since my flight was cancelled and Rs 8500 is a big amount for me . So kindly take necessary actions so that my amount can be refunded with the interest of the period that has passed . Also please look into the services of the travel portals which charge convenience fee and then take no responsibility if something goes wrong . The customer has to face a lot of inconvenience even after paying the convenience charges .

Thanks,
Pushpinder Rattan