I was given a call on 18th october, 2017 and they told me abt a package where as a promotion gift they offered an i phone. I asked how come u guys r offering an i phone at 11200 package along with 4nights 3 days holiday. They said its a promotional offer. They said you can check it on our website also anf this promotional offer is available there too. I checked. Yes it was available. Payment was supposed to be done on their link available on the website itself like it happens with other travel websites also. I made a payment and i was asked to confirm the address and color of i phone to be delivered within 3-5 working days. Nevertheless to mention i phone never came. I called them and a very mannerless lady of very low esteem (As was evident from the way she talked) took the call and said it was a promotional offer where this phone will b sent only i[censored] refer this plan and get payments done from 20 other customers. Such a shameless liar lady. Very modestly i asked her to transfer a call to a male staff so that i don't degrade myself by even shouting at a lady, though her moral grounds were deeply rottened and i shudnt have refrained myself from letting her know how cheap she is. Yet she did not transferred the call and asked me to file a complain against her in police and she knows that police won't do anything. Their website goes functional and non functional every week. Like right now it does not exist. They'll go functional again in a few days m sure. I lodged a complaint in cyber cell but they too did not responded either. No surprises..!! As expected out of police. Be it the ones in police chowkies or the ones sitting infront of the computer screens. None of them bother to even set auto replies on ur emails. Guys this is an organized online fraud they are carrying. The moment u get a call from these # of club9holidays ask them to just * off. They have no clue how it feels when one's hard earned money is gone. I take this money as charity done. But i wish karma hits them back
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Airtel customer support has been notified about the posted complaint.
Dec 25, 2017
Updated by Arpit36 Subject line is wrong. It's not airtel-11200 package fraud. It's Club9Holidays-11200 package fraud. I wonder how this airtel appears here.
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