[Resolved] Airtel — 3G data plan

41273968

from Bengaluru, Karnataka

Sep 23, 2016

Address: Bangalore, Karnataka, 560040

Website: airtel .in

Airtel correspondent is saying my 3G balance cannot be carry forwarded. but my 3G data balance was been carry forwarded for past 3 years, suddenly they are saying its stopped and therefore you are not applicable . i had a lot of 3Gdata balance in my account, all off sudden zero .
last month i had 3G data in my account even though they charged it to the main account all off sudden and within seconds my 167 rupees was absorbed, and they are saying your 3G data balance was low so we did so.
its a easy way of cheating people to their whims and fancies they like, they change plans the way they like, they do what ever they want, please help me out...
Airtel mobile no [protected]

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Nov 2, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 September 2016.

We tried calling you multiple times to get additional details on your number but there was no response.

We are keen to resolve your concern; please share your alternate contact number and convenient time to call to resolve your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence