Airtel — 3G Data stolen by Airtel

Address: Pune, Maharashtra

Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"[protected]". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete Non-sense. Airtel is fraud company. Pathetic way to cheat public. As I am regular 3G user, I was facing issue with speed. So I have called Airtel-Call-Centre but they are very arrogant & unable to provide me a solution. Next day, I have recharged new 3G package to regain speed. Now, my data card is showing me only "500MB" instead of 1024+400+500="1924MB". Please help me to recover my Stolen data from Airtel Regards, Anup Borkar, [protected]
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2 Comments

Comments

Hi,

Can you please do the needful?

Regards,
Anup
Dear Mr. Borkar,

This is with reference to your post dated 31 August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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