[Resolved] Airtel — 3G to 4G Swap Problem

[Resolved] Airtel — 3G to 4G Swap Problem

S sayme from Hosur, Tamil Nadu Mar 2, 2017

I am trying to swap my airtel 3G sim to 4G sim from last week. I followed the procedure on 24.02.17. I also received confirmation message for sim change. But old sim is still working as previous. No swap has taken place. I also tried same thing tonight (2.03.17). But I am facing same thing. Please resolve it as soon as possible. My connection no is [protected]. Was this information helpful? No (0) Yes (0)
Apr 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 2 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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