[Resolved]  Airtel — 3g/4g plan of rs 154

Address: Hassan, Karnataka, 573201

Dear sir/madam,
With reference to the above subject I have recharged rs 154 on September 8 2016 that time shown in my airtel app 1gb 3g/4/ for rs 154 and credited 500 mb that time I contacted customer care centre attended rasmi they told remaining 500 mb will be credited soon but not credited
And second time I have recharged today September 15 2016 of 154 by checked in retail shop keeper mobile as 154 recharge 1gb data 3g/4g but credited again 500 mb and I contacted customer care attended Ravi he said application down

It will be not I will go further for my claim

Kindly do the need full and oblige

Thanking you

Mahadev
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Oct 21, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
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