Airtel — 450mb 3g net balance deducted by airtel

roquibul7

Aug 24, 2015

Address: Howrah, West Bengal

Sir, Again airtel did it's swindling. I use airtel 3g in my no., [protected]. Recently I recharged top up of rs., 255 to use 1gb 3g for 28. I used the SIM, bought on behalf of my sister's name, rozeara khatun, in my HTC desire 816 which is net metre enabled smartphone. From last two days I found airtel wrongfully deducted approx 450mb 3g data. With less usage, today I found a pop up msg showing that I have used 267mb 3g data and current balance, only 14.99mb. Therefore, I request you sir, to take proper action against this folly of airtel. Thanks, Roquibul

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Airtel Customer Care

from Mumbai, Maharashtra

Aug 25, 2015

Verified Support

Dear Roquibul,

This is with reference to your post dated 24 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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