[Resolved]  Airtel — 4G broadband - Third Grade

Address: Pune, Maharashtra, 411045

Inspite of sending clear mail to disconbect broadband connection on 19th August well before the billing cycle of 23rd, fresh bill for August -Sept is generated. This is the evident of AIRTEL being cheater and third grade organization. Even worst is your customer care team as they are calling me for payment for July-August although my network is down for last 2 months and data is not consumed because of 0.00 MBPS speed and still these idiots and bunch of jokers are asking to pay rental. Why the hell such idiots are employed? Are they customer care executives or customer harassment agents?

Please see the screen shot of mail sent on 19th August clearly indicating to disconnect the connection.

This is really disgusting that to what extent company goes on harassing customers?

Is there any one in whole organisations to understand the concern of customers. If customer is not able to use broadband connection and after making complaint 2 months back and if company is not able to resolve the issue why would customer make the payment? Is company trying to loot the customers? Does the comapny has any ethics?
Please make sure that the connection is disconnected without any delay and o/s amount is written off as I am not liable to pay any single penny to AIRTEL - WORLDS WORST ORGANIZATION EVER EXPERIENCED...
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Oct 29, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Airtel Customer Care's response
Dear Mr. Deshmukh,

This is with reference to your post dated 24 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
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