[Resolved] Airtel — 4g deactivated after activating 4g sim

chirag dahiya

from Gurgaon, Haryana

Address:

122002

Hi
I was send a new 4g sim by airtel, after activating the new sim, i lost 4g connectivity. I recharged with $1500 for 4g to run my business from india. I already have reliance jio 4g sim but was not happy with reception. Calling you guys from last week but its still resolved. Shame on you airtel, poor service, you guys are ripping off innocent people who have no knowledge about internet. I use around 2 gb for my emails per month but with airtel 1gb in couple of hours. No consistent service, every time it disconnects, you guys charge couple of mb. Not happy at all.

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Nov 26, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

Airtel Customer Care's response Dear Mr. Dahia,

This is with reference to your post, dated 19 October 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 26, 2016

Airtel Customer Care's response Dear Mr. Dahia,

This is with reference to your post, dated 19 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd